Contact TicketSwap - Buy, Sell Tickets

Contact TicketSwap Support


Company Name:

About: The safest way to buy and sell e-tickets

Headquarters: Amsterdam, Noord-Holland, The Netherlands.


 
  2024-10-02

TicketSwap Customer Service 👿🤬😡😠💢😤

TicketSwap - Buy, Sell Tickets Contact Information

Listed below are our top recommendations on how to get in contact with TicketSwap - Buy, Sell Tickets. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TicketSwap - Buy, Sell Tickets. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TicketSwap B.V.



Verified email  

Contact e-Mail: [email protected]


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Read 7 Customer Service Reviews 😭😔💔

3.7 out of 5
Nikolai
2024-06-24

They do not accept address card. So I sell the tickets but for payout they ask for address proof. I send them my address card but they do not accept it. No any support, nothing I can do. The address card format was changed for Hungary a 1.5 years ago. But, anyway, they should have an option to talk with someone. Their "support" is just FAQ and no any contacts.

Bert J. Janssen
2022-07-12

De link om terug te betalen van 19euro werkt niet . Dus graag een rekening nummer en een referentie nummer dan maak ik het gewoon over.

Logan Brown
2022-06-26

I bought a ticket that was advertised as standing. When I received the ticket via email, it was a seated ticket. I would like a refund.

Shane Freeland
2022-06-11

I cocked up and gave my tickets away as I didn't see the email you sent saying they had sold late on obviously he wants his money back which I'm happy to do but I cannot see any payments from you guys for these tickets and its been a week now?

Lousy discriminating app

2022-04-27

by FFface

You’re not going to get tickets on this app. I’ve been trying for months. When the notification comes up every time I click on it , the tickets are already sold. The notifications are the only way to find a ticket going through the apps home page is terrible. So as soon as the banner pops up on my phone I click on it and it’s sold. I’ve complained to the customer support and they just told me to “unlock my phone” to make it faster. I’m clicking on it while my phone is unlocked as soon as it pops up and nothing. They are just keeping Americans out of the loop for events. Put any response you want to this, I’ve been going to shows for 25+ years and I’ve waited on physical lines, online, I’ve never had a problem like this. All this does it just annoy me with alerts for tickets I’m never going to get.

Worst customer service ever. Going to cost me 400 euros.

2022-05-04

by Joserion

I have been trying to contact customer service for a week without luck. I bought tickets on their platform which I can no longer use. Tried to verify my identity to be able to sell but can’t do it because of a bug in their system. Have received zero help and now I will probably lose 400 euros because of them. Won’t be able to sell my tickets before the event.

Bad experience

2022-05-11

by GiovanniO789

I wasn’t able to purchase any tickets through this app. I’ve used many apps to buy tickets and never had a problem. I was blocked and given the run around with back and forth in emails with no valid reason. I don’t really know why to this day . Unfortunately this was the only chance I had at buying a ticket to a sold out event .


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