Luno: The Easy and Secure way to Buy, Store, Explore, and Earn Cryptocurrencies
including Bitcoin (BTC), Ripple (XRP), Ethereum (ETH) and USD Coin
(USDC) Whether you’re new to Bitcoin or an advanced cryptocurrency trader,
our crypto wallet and trading exchange provides a safe and secure...
Great app but lacking a community forum
Luno is a great app for the cryptocurrencies it allows one to trade. Easy to use, fairly fast (mostly) and so far has been secure. Transactions are intuitive and getting money in and out is quick. I just wish there was a community forum embedded in the app. Mainly so people could vent, or at least explain stuff. There are times when I think herd mentality overtakes the market and it drops or rises without a reasonable explanation. For example, there’s no logic why cryptocurrency values fall when stocks and stock futures values fall. Yet that’s what’s been happening. If users of cryptocurrencies had a better understanding of their utility and reason for existing I don’t think we’d see volatility paired with stocks.
Unable to verify identity
This app is the most frustrating app I have ever used. I received bitcoin into my wallet address and surprisingly I could not send out bitcoin,after several attempts to send or withdraw in my local currency because they keep telling me “unable to withdraw as it exceed your withdrawal limit”. So I thought to verify my account in other to increase my withdrawal limit so as to withdraw my locked funds. I uploaded my National ID card still did not get verified,I even uploaded severally my original international passport,I still got the “unable to verify your identity “ I really don’t know what they want and I have over a thousand dollars in that wallet,I can’t send out bitcoin,ethereum or even withdraw in my local currency. If you want a video call so as to verify my identity I am in. This is really frustrating,I will forever regret using this app.
Slow Support System
I’ve been using this App since 2016 and to my surprise my account was locked due to limit exceeded and asked me to verify my identity due to the KYC policy. I’ve done that I’ve sent in all required documents and the Support system has not even for once replied me I don’t think that’s a way to treat customers you guys made me have a bad impression about Bitcoin Wallet No one to Reachout to No Customer Care Line to Call My Money is Just in there and that’s all the money I have I can’t even get to feed myself my business reputation is lost due to Not been able to pay my customers please and please if you think I can’t use LUNO then let me withdraw my Coins and leave your Platform This is so Frustrating Not Good At All I’ve been to all your social Media and No responses yet 😞😞😞😞😞😞😞😞😞😞
Follow on from “Great first crypto app” review
Experience is an awesome tool to work out what’s good and what isn’t. On someone else’s advice, I used AltCoinTrader to do my first bitcoin payment transaction..... For those of you who think Luno is expensive... think again. ACT will charge you for depositing money, withdrawing it, buying or selling cryptocurrency on their exchange and a [email protected] to pay anyone in bitcoin. Take some time to understand the Luno fees and by comparison you’ll find they are not that bad. The “Taker” and “Maker” fee policy is particularly good by comparison, if you have the stomach for waiting for your trades to process.... Makers pay no fees at all. Enjoy!
Easy to use! But lacks some important info.
Luno is a great way into the crypto world. Simple and easy to use. I was glad to see ethereum was added and could be bought directly from ZAR. Luno has informative cards displayed on the home page and helps users to understand Bitcoin and crypto trading - so is not just a trading site but a source of crypto education. As a South African I send crypto currency from luno to other international crypto trading sites to invest in other coins besides Bitcoin and ethereum - it would be great to inform users that sending Bitcoin to another exchange platform is alot more expensive than sending ethereum. Buying ethereum with ZAR is convenient, however luno lacks a detailed and sufficiently informative ZAR/ETH graph like the one provided for ZAR/BTC. This is very inconvenient considering lunos reputation for having a great user interface and can lead to making poorly judged trades.
The app is indeed a great one no doubt! But I noticed you can only perform just a single transaction on it and subsequent transactions wouldn’t go through with the same bank unless you change the bank, it’ll keep on writing try again with another bank etc. moreso, it got to a point where my money wouldn’t be deposited instantly it’ll write wrong OTP whereas it’s the right one until I logged a complaint before it’d be reflected! Please check and correct this. A bank should be able to make as many transactions a day. Thanks
What an awful trading interface
The price of ether is listed in rands, but you can’t trade in rands and see what price you are going to pay. It’s an utter black box. You can’t see an order book. You can’t toggle between candlesticks of different timeframes. You can’t see their ether price since it listed on the exchange. You can’t scroll a cursor over the price curve to see the price at different points in time. This app has been around for how long and the still don’t have the most basic features? I think somebody should come along and put them out of business. They will have a short lived monopoly in SA if they don’t sort their product out.
The monthly withdrawal limit is too small, and the idea of having to update the account with information to increase the limit doesn’t make much sense to me. Why not have every new registering members put in all requirements before using the app?. Not asking them for more after they are already in and making transactions. It takes time and delays activities. Currently now I’m being delayed because I have to upgrade the account with more information before the limit can be increased. This is crypto, the limit should be very high.
This is the most useless app i have ever seen.. Now if you don’t know how to use computers or program softwares, Get off the market. I have tried to sell or send out my BTC and it only says “the amount is lower than the minimum”. I have added money to my account through Flutterwave and i have also tried to send as BTC and still the same problem.. I tried sending to my account still the same problem. This isn’t right, you’re holding people’s money and stopping us from getting to our activities required with cryptocurrency or money withdrawal. This is definitely the worst of all.
Very upsetting. Since I got the app, I’ve had nothing but trouble. It does not sync with the Authenticator app. And when it finally does I finally get password the I want. And now it’s asking me to log in. And I now it’s saying error. This has been going on for over a week. I’ve given multiple chances. This app is not working at all. Can’t log in to either account. Couldn’t be more upset. One thing I don’t like is my money being played with. And if this app does all this and I haven’t even deposited my btc yet?? Imagine the double if have to go they to get my money out. If it won’t even let me log in right.
Fast withdrawals and deposits, system functions fast
Main reason I stick with luno for 2+ years Is the quick access to funds (within a day) Taker fees are high(1% for btc), maker fees are 0% but recuire some skill. Btc price is at a premium of 5-10% on average. The platform has functioned well this year after having had difficult outages during high volume periods last year
The rate at they block accounts is bad.
A friend mistakenly clicked report wallet from the email he received and they disabled every wallet that has done transaction with that wallet, even when you chat with their customer service their response is slow, but the worst part of it is once your wallet has been disabled, it’s gone you can never unblock it. The Favour that can be given to you is to provide an account where your balance left in the wallet can be paid to, if it’s in crypto you will then provide a wallet address you will like your remaining BTC to be transferred to, Not a good experience.
The app is good but the charges is too much is really affecting if you want to deposit money you will pay huge charges for it. If you also want to buy or sell your crypto you also need to pay charges for it. The charges are making it difficult for investors to make profit. Please you guys really need to reduce the charges
If you care about your coin please do not use this platform
This is a very stupid app to try coin they secretly over charge and they seize tour coin for no reason I have been a customer for one year and this stupid app locked my account with almost $2000 worth of BTC in it. Don not use. If you are a new user it’s not advisable and if you have been using it for a while try to find somewhere else to trade your coin. They are going to ruin your business soon or they might even mess up your coin. This is a very stupid app they over charge and they just ruin the coin
if you look at the review time line it is very apperant that this company or app house hasnt responsed to reviews in around 6months. more and more company's are just letting their app or service run and completely ignore customer service.. cause it's actually more cost effective to let the "dumb" "customers" go else where or just give up completely. cause if you they can't figure it out themselves the company will eventually be blamed for losing a customers money(99.3% of the time it's user error ex. typing the coin address or trans scribing from a hand writing wallet address.) if you are "loosing coin , or getting your account hacked(dosent happen ever) or are going to insist that the app or blockchain are to blame and think u are going to demand a refund, don't. just don't and stop using crypto currency. THIS ISNT WALMART and no one cares that YOU lost YOUR money or gave your login to a phisher.
Yes. Luno Bitcoin & Cryptocurrency is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3,161 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Luno Bitcoin & Cryptocurrency Is 36.5/100.
Yes. Luno Bitcoin & Cryptocurrency is legit, but not 100% legit to us. This conclusion was arrived at by running over 3,161 Luno Bitcoin & Cryptocurrency User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Luno Bitcoin & Cryptocurrency Is 36.5/100.
Luno Bitcoin & Cryptocurrency works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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