Contact Luno Bitcoin Cryptocurrency Support
Published by Luno Pte Ltd on 2023-12-18 About: Trade Cryptocurrency Securely
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How to Contact Luno Bitcoin Cryptocurrency Customer Service/Support
Listed below are our top recommendations on how to get in contact with Luno Bitcoin & Cryptocurrency. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Luno Bitcoin & Cryptocurrency. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Luno Pte Ltd
25.81% Contact Match
Developer: Luno
E-Mail: [email protected]
Website: Visit Luno Bitcoin Cryptocurrency Website
53.33% Contact Match
Developer: Chthonic Soft
E-Mail: [email protected]
Website: Visit Chthonic Soft Website
Reported Issues: 30 Comments
By Olupinla Joseph
4 weeks agoI can't log in to my Luno account . I discovered my luno account has been temporarily locked.. Please, help me to unlock it.
By Tracy Steele
3 months agoNeeding contact in reporting scam. Scammers wallet is located within Luno. I do have info on that and needing to have a call with support.
By Peter Huat Chye Lim
1 year agoI am depositing BTC sent from my other cold wallets. i found out that you can accept deposits but you dont allow me. kindly explain why UI cannot send btc from my Luno wallet? Kindly assist urgently, Peter profpeter.lim@redacted tel +65 91128719
By Andile
1 year agoI have been trying to log in since yesterday until now its been teelin me about email ver till now don't know what's going just really don't
By ZININGI MYEZA
1 year agoHi, I'm Ziningi, someone called herself a coach from luno and told me that I will make more money with her as my coach. I sent my money to luno accounts and now have reached R19 900. I have all proof of payments.
By crystal
1 year agoI send bitcoin but its blocked on the other side they cant access it, what do i do
By Hermanus SJ
1 year agoI need to verify my account but no verification mail send to me and it says I can not have 2 accounts.
By Cathrine
1 year agomy cellphone number has changed I need to update
By charity mathapelo
1 year agoI need help with my luno account
By john reggie mthimunye
1 year agohi my name is john from south AFRICA IN CAPE TOWN IM NOT FAMILAR WITH LUNO BUT IM VERY INTERESTED TO JOIN / BUY CHARES INEED EXPLANATION PLEASE MY CONTACT NUMBER I0652381410 PLEASE CALL ME I NEED A BROKER
By Nomonde
1 year agoI pay money and I was promised to get profit bt until now nothing
By Aaron
2 years agoi want to add money to my account but all i'm getting is ......... adding money is not yet possible in your account ..................pls i need help on that
By Lekhotla Maitse
2 years agoI can not send Bitcoins or withdraw my money from the Luno account. It comes with an error "Sorry for the interruption..." Contact us.
By Eric
2 years agoi want to add my payment method as via debit card mastercard but i couldnt find it.
By Chris Horne
2 years agoi need to change my password. system does not allow me to change. can somebody please contact me on 082 55 490 33 to help me.
By TREVOR MILLER
2 years agoI HAVE A TRANSACTION PENDING FOR THREE DAYS NOW. CAN SOMEONE PLEASE CALL ME ON: 07817432664. Trevor
By Nothando Mdletshe
2 years agoMorning guys please help me the sign in confirmation code is not working.I am now not able to login it says maximum verification reached.
By mara
2 years agoi would like to close this account and dont know why can someone help please thank you
By Bernice
2 years agoPlease would someone call me urgently. 270720808282. I need to physically speak to someone.
By Edward
2 years agoPlease guys I need my account open url said after 7 days...now iam still waiting...how can I trade of my account is locked.. tell me..Please o need my account open...Please call me..I sent all my Documents to you...waiting for yours call now...06/09/2021..For Luno use only..
By Edward
2 years agoGoodmorning Luno Team..My account is locked..you guys told to send my Documents..so I did..now it's been 10 days an you guys haven't contacted me...Please could you open my business account..I invested R6000
By Gil Alfredo Matavele
2 years agoplease i need a help. i want more info on how to trade using Luno trading platform as Luno customer.
By Emeka
2 years agoLuno get Nigerians a way to get their money out of your platform. How do you expect someone to leave his money there. I bet, you're not a real/standard broker. I want to send out my btc and Luno is telling me I'll be charged over 70% of amount I want to send, making me receive about 20%. What a stupid company that is. You'll get "your treatment" pretty soon!
By Emeka
2 years agoLuno is unserious. So customers in Nigeria should just keep mute not being able to withdraw their money, no p2p on luno, and when you try to send crypto to another platform luno places unrealistic charges (don't know if it's for real). I think a serious company would have got solution for that likenothers have long done...
By Nnamdi Uzukwu
3 years agoI have been trying to withdraw my btc but its been telling me, "amount below minimum" and I have about 0.0045btc. What can I do?
By Emmanuella Akinyemi
3 years agoI received bitcoin into my wallet address and surprisingly I could not send out bitcoin,after several attempts to send or withdraw in my local currency because they keep telling me “unable to withdraw as it exceed your withdrawal limit”. So I thought to verify my account in other to increase my withdrawal limit so as to withdraw my funds. I uploaded my Driver's license still did not get verified. “ I really don’t know what they want and I have over fifty thousand naira in that wallet. If you want a video call so as to verify my identity I am in. I will appreciate you assistance and response. Thank you
By Okonkwo eugene
3 years agoPlease I made a mistake of buying bitcoin without depositing and up till now have not seen my bitcoin. What should I do ?
By Upda7e
Unable to verify identity
This app is the most frustrating app I have ever used. I received bitcoin into my wallet address and surprisingly I could not send out bitcoin,after several attempts to send or withdraw in my local currency because they keep telling me “unable to withdraw as it exceed your withdrawal limit”. So I thought to verify my account in other to increase my withdrawal limit so as to withdraw my locked funds. I uploaded my National ID card still did not get verified,I even uploaded severally my original international passport,I still got the “unable to verify your identity “ I really don’t know what they want and I have over a thousand dollars in that wallet,I can’t send out bitcoin,ethereum or even withdraw in my local currency. If you want a video call so as to verify my identity I am in. This is really frustrating,I will forever regret using this app.
By ahmed oluwasogo
Horrible
Luno are scam don’t invest your money with them. The price of there crypto does not match with all other wallet they are fake and they also fluctuate the price of their crypto currency’s, I was scammed by them just now I have a coin worth 64,000naira just now and all of a suddenly it dip to 42,000naira with just a time interval of 30 minute, my crypto assets all dip 35% in their wallet but the dip was not showing in coin market cap and other crypto currency’s wallet. I swear to God Almighty I’m no lying don’t waste you money investing with them if you are from Africa particularly Nigeria you can try other wallet like bundle, Roqqu, binance the have p2p and they are also reliable too
By Justice_dc_541
Stupid App!!
This is the most useless app i have ever seen.. Now if you don’t know how to use computers or program softwares, Get off the market. I have tried to sell or send out my BTC and it only says “the amount is lower than the minimum”. I have added money to my account through Flutterwave and i have also tried to send as BTC and still the same problem.. I tried sending to my account still the same problem. This isn’t right, you’re holding people’s money and stopping us from getting to our activities required with cryptocurrency or money withdrawal. This is definitely the worst of all.
Have a Problem with Luno Bitcoin & Cryptocurrency? Report Issue
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Why should I report an Issue with Luno Bitcoin & Cryptocurrency?
- Pulling issues faced by users like you is a good way to draw attention of Luno Bitcoin & Cryptocurrency to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Luno Bitcoin & Cryptocurrency customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Luno Bitcoin & Cryptocurrency.
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