Jumia Online Shopping Status
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14 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] My data is not connected
The app is displaying Couldn't load your content
I can’t sign into Jumia account and I don’t know why
An error occurring while trying to choose a country
Not loading pics
I have selected the item want but they show in cartlog but not reflecting the order
the only option for making payment on my market is by card.
I just installed the app and its saying sorry we couldn't load your content
I cannot log onto my jumia app. It will always read No internet connection
jumia app not working
📋 55 Reported Issues:
The app is displaying Couldn't load your content
I have been buying things form there but suddenly, errors please try again,I have been trying but no😭
jumia couldn't load my content
My data is not connected
I am unable to login to my jumia account
Sorry we couldn't load your content
It's stagnant when I enter my email. Can't access to the next stage and make payment.
Please check shipping options
Saying unable to load my content.
Jumia app is not opening on my samsung
Jumia app is not opening on my samsung
I was not able to login since I've downloaded the app, it keeps rejecting both my Gmail and phone number What should we do?
Jumia lite isn't working it just stood stagnant
It keeps saying 'Sorry, we couldn't load your content' at checkout
It keeps loading and never stops loading
My Jumia app fails to go past the check out step. It takes me back to check out.
It's showing *we couldn't load your contents*
Any time I click on checkout it tells me could not load contents
I can’t login in cause it keeps on showing an error code
Whenever I try to open the app, I get an error message that says connection problems. Even when the network is fine
It not connectiing even though there is internet connection
My account is not opening
I can't login into my jumia account , it tells me something went even eh e the network is fine
I can't long into my Account to make purchases
My Mimi apt won't open for quite some days now, it's really frustrating.
Can't log in to my jumia account
Can't longin into my jumia account
I just downloaded the app and it's not working
My app is not working . It keeps saying no internet connection even when connected to the internet , cant login
Not opening, it says NO NETWORK CONNECTION
I can't use my jumia app because it say no internet connection
The app is not opening since it was installed it.
Sorry we couldn't load content continue shopping
It’s not opening have tried several times delete and install same thing
I cant log in into my account to make purchase
Wen ever I try using it it’s sends me be to the lock screen
The app keep saying not logged in when I'm about to check out. I couldn't purchase anything for a week now.
Am unable to access the jumia app for a couple of weeks now. I have tried to install and uninstall but it’s still not opening. What could be the problem
My Jumia app is not opening on my iPhone again
My app haven’t opened for days now I have uninstalled and installed many times 😢
The app is not opening again
Can’t open Jumia app It’s been exactly 4 days now. Anytime I try opening the app then it closes by itself.. I deleted and reinstalled but same issue..
I can't log into my account. The login interface doesn't appear at all after clicking on LOGIN.
Can’t open the Jumia app on my phone
I have a problem in login into my account,I wanted to purchase items but I can't.
I upgraded the Jumia app to the latest version and I’ve been unable to use the app since then....it keeps closing anytime I try to open it I even deleted it many times and download it back still the same
The jumia app keeps closing, l can't get access to anything on the app.
Can't log into my jumia account
Not connecting to Internet, my wife's phone too same thing for weeks now.
I can’t log into my Jumia app account or make any purchase. This has been happening for weeks now.
Just installed the app and it won't show anything except 'check your network connection' yet my WiFi is working properly
My jumia app keeps shutting down
I updated my jumia app to the latest version but for some reason the app keeps crashing everytime I enter it it's really frustrating
Hi .I have tried shopping but it is telling no internet connection.My WiFi is working well with everything else except jumia.please assist
Hello, I am trying to pay for an order online. I am in Canada but the order is for my family back home, I am using a Nigerian atm card. Why is it not confirming the payment?
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Contact Support
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Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit JUMIA Online Shopping Website
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Developer: JUMIA
‼️ Outages Happening Right Now
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May 21, 2026, 12:16 PMa AndroidOS user from Nairobi, Kenya reported problems with Jumia Online Shopping : Connection
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May 21, 2026, 12:15 PM
a AndroidOS user from Nairobi, Kenya reported problems with Jumia Online Shopping : Connection
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May 17, 2026, 05:09 PM
a AndroidOS user from Lagos, Nigeria reported problems with Jumia Online Shopping : Not working
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Apr 13, 2026, 07:11 PM
a Windows user from Algiers, Algeria reported problems with Jumia Online Shopping : Not working
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Dec 05, 2025, 08:56 AM
a Windows user from Lagos, Nigeria reported problems with Jumia Online Shopping : Not working
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Nov 14, 2025, 04:52 PM
a AndroidOS user from Abidjan, Côte d’Ivoire reported problems with Jumia Online Shopping : Login
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Oct 24, 2025, 03:07 AM
a iOS user from Accra, Ghana reported problems with Jumia Online Shopping : Account
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Sep 08, 2025, 04:08 PM
a AndroidOS user from Lagos, Nigeria reported problems with Jumia Online Shopping : Login
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Aug 24, 2025, 05:50 AM
a AndroidOS user from Amsterdam, Netherlands reported problems with Jumia Online Shopping : Connection
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Jul 30, 2025, 05:31 PM
a AndroidOS user from Amsterdam, Netherlands reported problems with Jumia Online Shopping : Account
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