Are you having issues? Select the issue you are having below and provide feedback to Jumia Online Shopping.
- No option to use American debit or credit cards
- Delivery times are not accurate
- Pay on delivery option has been removed
My app haven’t opened for days now I have uninstalled and installed many times 😢
The app is not opening again
Can’t open Jumia app It’s been exactly 4 days now. Anytime I try opening the app then it closes by itself.. I deleted and reinstalled but same issue..
I can't log into my account. The login interface doesn't appear at all after clicking on LOGIN.
Can’t open the Jumia app on my phone
I have a problem in login into my account,I wanted to purchase items but I can't.
I upgraded the Jumia app to the latest version and I’ve been unable to use the app since then....it keeps closing anytime I try to open it I even deleted it many times and download it back still the same
The jumia app keeps closing, l can't get access to anything on the app.
Can't log into my jumia account
Not connecting to Internet, my wife's phone too same thing for weeks now.
I can’t log into my Jumia app account or make any purchase. This has been happening for weeks now.
Just installed the app and it won't show anything except 'check your network connection' yet my WiFi is working properly
My jumia app keeps shutting down
I updated my jumia app to the latest version but for some reason the app keeps crashing everytime I enter it it's really frustrating
Hi .I have tried shopping but it is telling no internet connection.My WiFi is working well with everything else except jumia.please assist
Hello, I am trying to pay for an order online. I am in Canada but the order is for my family back home, I am using a Nigerian atm card. Why is it not confirming the payment?
Complete guide to troubleshoot Jumia Online Shopping app on iOS and Android devices. Solve all Jumia Online Shopping app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Africa Internet Group, developers of Jumia Online Shopping.
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit JUMIA Online Shopping Website
Privacy Policy: https://www.jumia.com.ng/privacy/
Developer: JUMIA
We sell millions of products, download JumiaOnlineShopping and search what you are looking for. - Cross-platform shopping, whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products on your cart as long as you are logged in to your account. - International shopping experience from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more! Operating in more than 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Shop safely and conveniently online with Jumia, the largest online retailer in Africa. - Fast and Free shipping in select cities across Africa! Download the Jumia Online Shopping App today for the best shopping experience in Africa. Enjoy a large selection of international and local brands to choose from and shop 100% genuine products only at Jumia! Payment made easy with secure payment options such as cash on delivery, mobile money or pay using your credit card with our secure payment system Jumia Pay. With the Jumia App, shop safe and convenient online! From fashion to electronics, find anything you need on Africa’s largest online shopping store. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed! Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of the countries. With Jumia, you open your doors to savings and convenience! We always look forward to provide the best customer experience, share your feedback with us to help us achieve that goal. Avoid crowds, stay safe and shop from the comfort of your home. We have been informed that our app is fraudulently advertised by third-party advertisers, mostly in the form of fake vouchers or offers. These ads are published without our consent and we highly regret and condemn this behavior. If you encounter any of these issues, please help us and copy the page URL found and report it to jumia. online. shopping@jumia. com with subject "Fraudulent Ad" so that we can take the ad down.