Are you having issues? Select the issue you are having below and provide feedback to Jumia Online Shopping.
- No option to use American debit or credit cards
- Delivery times are not accurate
- Pay on delivery option has been removed
Jumia app is not opening on my samsung
Jumia app is not opening on my samsung
I was not able to login since I've downloaded the app, it keeps rejecting both my Gmail and phone number What should we do?
Jumia lite isn't working it just stood stagnant
It keeps saying 'Sorry, we couldn't load your content' at checkout
It keeps loading and never stops loading
My Jumia app fails to go past the check out step. It takes me back to check out.
It's showing *we couldn't load your contents*
Any time I click on checkout it tells me could not load contents
I can’t login in cause it keeps on showing an error code
Whenever I try to open the app, I get an error message that says connection problems. Even when the network is fine
It not connectiing even though there is internet connection
My account is not opening
I can't login into my jumia account , it tells me something went even eh e the network is fine
I can't long into my Account to make purchases
My Mimi apt won't open for quite some days now, it's really frustrating.
Can't log in to my jumia account
Can't longin into my jumia account
I just downloaded the app and it's not working
My app is not working . It keeps saying no internet connection even when connected to the internet , cant login
Not opening, it says NO NETWORK CONNECTION
I can't use my jumia app because it say no internet connection
The app is not opening since it was installed it.
Sorry we couldn't load content continue shopping
It’s not opening have tried several times delete and install same thing
I cant log in into my account to make purchase
Wen ever I try using it it’s sends me be to the lock screen
The app keep saying not logged in when I'm about to check out. I couldn't purchase anything for a week now.
Am unable to access the jumia app for a couple of weeks now. I have tried to install and uninstall but it’s still not opening. What could be the problem
My Jumia app is not opening on my iPhone again
Complete guide to troubleshoot Jumia Online Shopping app on iOS and Android devices. Solve all Jumia Online Shopping app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Africa Internet Group, developers of Jumia Online Shopping.
Contact e-Mail: [email protected]
We sell millions of products, download JumiaOnlineShopping and search what you are looking for. - Cross-platform shopping, whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products on your cart as long as you are logged in to your account. - International shopping experience from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more! Operating in more than 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Shop safely and conveniently online with Jumia, the largest online retailer in Africa. - Fast and Free shipping in select cities across Africa! Download the Jumia Online Shopping App today for the best shopping experience in Africa. Enjoy a large selection of international and local brands to choose from and shop 100% genuine products only at Jumia! Payment made easy with secure payment options such as cash on delivery, mobile money or pay using your credit card with our secure payment system Jumia Pay. With the Jumia App, shop safe and convenient online! From fashion to electronics, find anything you need on Africa’s largest online shopping store. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed! Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of the countries. With Jumia, you open your doors to savings and convenience! We always look forward to provide the best customer experience, share your feedback with us to help us achieve that goal. Avoid crowds, stay safe and shop from the comfort of your home. We have been informed that our app is fraudulently advertised by third-party advertisers, mostly in the form of fake vouchers or offers. These ads are published without our consent and we highly regret and condemn this behavior. If you encounter any of these issues, please help us and copy the page URL found and report it to jumia. online. shopping@jumia. com with subject "Fraudulent Ad" so that we can take the ad down.