Shortcut app not working? crashes or has problems?

Shortcut Status

Shortcut is the easiest way to get a haircut on-demand, right in the comfort of
your home or office. Our barbers and stylists offer premium services for men,
women and kids.

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Common Shortcut Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shortcut app on iOS and Android devices. Solve all Shortcut app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Shortcut iPhone Issues and Solutions

Shortcut iOS app crashes, not working, errors
Shortcut iOS app network issues
Shortcut on iOS has black/white screen

Shortcut Android App Issues and Solutions

Shortcut has errors/crashing/not working
Shortcut server network connectivity issues
Shortcut has black screen

Shortcut iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Shortcut app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Shortcut app crashes or not working on Iphone (iOS):

Close and restart the Shortcut app on iPhone
Update Shortcut app to the Latest Version for iOS
Uninstall and reinstall Shortcut iPhone app
Update your iPhone to the latest iOS version

Fix Shortcut on iPhone unable to connect to server/internet connection issues::

To resolve Shortcut network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Shortcut black/white screen (blank screen) on iPhone:

Follow the Shortcut iOS app troubleshooting guide Here →

Shortcut Android App Issues and Solutions

Fix Shortcut not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Shortcut app issues:

Force Stop the Shortcut App
1. On android, goto "Settings" » click Shortcut app. » click "Force Stop".

Update Shortcut to the latest version on PlayStore

Clear Shortcut App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Shortcut app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Shortcut.

Fix Shortcut unable to contact server/ Shortcut internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Shortcut » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Shortcut » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shortcut on android.

Solve Shortcut black/white screens issue on Android:

Follow the Shortcut android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shortcut Mobile Inc., developers of Shortcut.

Verified email

Contact e-Mail: [email protected]

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Developer: Shortcut Mobile, Inc

E-Mail: [email protected]

Website: Visit Shortcut Website

57.14% Contact Match

Developer: theCut Inc.

E-Mail: [email protected]

Website: Visit theCut Inc. Website

About this app

We have Hair Pros in most major cities nationwide: New York City, Philadelphia, Los Angeles, Miami, San Francisco and many more! Our barbers and stylists offer premium services for men, women and kids. Corporate services available at getshortcut. co/events. this app is the easiest way to get a haircut on-demand, right in the comfort of your home or office. Are you a barber or stylist interested in becoming a this app Pro? Check out #GetShortcut on our Instagram, @this app. Get the this app Pros app.