Survey Merchandiser Reviews

If the two above are a yes for you, then you can actually make some serious money. I started on SurveyMerchandiser mid March last year and to date I cashed out a little over 15 k. And what’s crazy is I could of made more. I’m in college and at times would accept too many jobs when I had to study. I also don’t really do the resets. Although I may soon. I get offers for 4-8 hour shifts making 15-20 an hour almost daily. The only reason it’s not 5 stars is because at one point they put me on “probation” because I called in support and asked for too many job extensions. As I said I’m in college. So I’d push them back all the time when I had big tests. But nobody at support told me that “hey if you do this too many more times without doing jobs you’ll be on probation”. It lasted a month and missed out on tons of jobs I was regularly getting. So word of advice don’t ask for an extension unless you have an emergency or have already done a good amount of jobs that day. Also support clearly works from home and some of them are very very hard to understand due to poor connection. Other than that SurveyMerchandiser has actually been a life saver for me. I’m able to study and have a free flexible job with real income on the side.

This has always been what I have done, so most things, displays, resets, facing, and other retail language, are second nature. Customer service is an automatic response for me and I love it all. I had to quit my passion due to illness and having this company give me a way to do it again is fabulous! The pay is fair, send when expected and the time limits are reasonable. When I read through the articles on the Q&A page I took it as a community coordinator would be one person I would interact with all the time or even a couple different, but it is nothing like the way they describe it. The jobs are great, from the business point this company has it going on but, it has random people answering maybe, some of the things you ask through the support page or message place in SurveyMerchandiser , which is frustrating. It can be unorganized and some responders seem to just barely skim my questions. I think a couple tweaks here and there and this company’s app could go far, but others are coming and one with it all may just take over.

I've worked with a lot of third party contract services and have had exceptional, average and terrible experiences. On one particular project I did (and am currently still doing) through Merchandiser, my rep, Randy, is the biggest reason I continue working with this company. You're not gonna get rich doing these projects but it's a great way to supplement your income. The problem is that a lot of these services that contract out offer little to no support and sometimes take forever to approve completed projects or will even not approve them with no explanation or response to your inquiries about it. More times than not, it's pretty frustrating. But Randy has restored my faith! I've done close to 70 assignments with him now and he is ALWAYS quick to respond to me and offers solutions and words of encouragement consistently. Every issue I've encountered he has provided me with immediate resolve. Truly, a supportive rep like this makes a person WANT to produce. And his professional and friendly demeanor is outstanding and makes everything seem just "better." Merchandiser - you most certainly have a gem here and no doubt, he is quite an asset to your company. I enjoy working with Randy and look forward to many more projects in the future.

I love some of the options SurveyMerchandiser has to offer, the map works wonderfully to see what is around your current location however SurveyMerchandiser needs a lot of bug fixes. I recently upgraded to an iPhone 11 Pro with over 500 gb of storage and I still cannot edit a message to the staff without my message disappearing into the abyss somewhere, then reappearing after some sketchy skills I’ve learned. I have sent photos and videos of the problems to the staff and yet nothing is done about it. It also did the same thing on my iPhone X. Also when clicking on different locations on the map that I already have assigned to me, the address doesn’t change nor does the store name/number without going back out of the map, clicking on the list, then back into the map again. It didn’t used to do that a few months ago but after an app update, the problem started happening and now it continues without a resolution. If the staff wonders why reps are not getting to their proper stores, SurveyMerchandiser could be the problem. And finally, the message chat area needs better options for how to reach your scheduler. Sometimes I wonder if anyone reads the messages at all. Three days of not getting back to someone is unacceptable I’d give SurveyMerchandiser a better rating if these issues would get resolved in a timely manner.

This was one of the worst experiences I’ve ever had with a place of employment. I went to a local Publix of mine to complete a photo audit and was doomed from the start. First of all, I was provided zero examples of how to take the photos and so I took them the best way that I knew how according to the task prompts. I even took extra shots just in case that a few others didn’t match their criteria. Well, after doubling the completion time (30 minutes) and a lot of effort, I had submitted the assignment which had come back denied. Apparently, I hadn’t taken photos at the proper angle or exact shelf length even though I literally went WORD FOR WORD on each question. Then, went haggling with several profiles (no chance at an actual person), all I was told was that it wasn’t good enough and that I only had 2 days to resume and ‘better’ the assignment. After pleading to simply be paid the measly $9 for my time and effort, I was turned away once again and given a fat “ol’ well.” Finally, I get a random text that my payment was FINALLY accepted after threatening to call the Better Business Bureau. Only kicker is...my account had been closed! Lolll without any notice or warning and MIND YOU, this was my very FIRST event without any prior instruction or assistance. This company is a joke and if you know what’s good for you, you won’t waste any time of yours like I unfortunately did mine.

I started working SurveyMerchandiser as a way to earn extra cash. I wasn’t expecting much and really thought I’d do nothing more than make a little gas money and possibly take my wife out to a nice dinner once in a while. I wasn’t prepared for what happened. I started working a few assignments and really started to enjoy the work I was doing. Even though all this was new to me. Before long and without even realizing it, I had set up a route of regular weekly visits, customers began to request me by name, and I was really getting the hang of this. It’s challenging and full filling at the same time. I have an awesome support team for any issues I may have during my assignments. They’ve helped me strive to be the best I can be, especially those that are tough on you, Maria you know who you are, thank you for pushing me to do better. On top of all that you get paid and I mean you can actually make real money doing this. Mortgage payment, car payment whatever the case may be, you can make money! If you enjoy meeting new people and learning about new products and have the gift of gab then definitely try this out.

I’ve been a reliable “contractor” for about 9 months and have lost count of how many times I have been screwed over by the scheduling agents. They do not follow any ethical standards and don’t apologize for their atrocious business practices. They will assign a job to multiple people (unknowingly to us) and you have to hope you’re the first one to complete it because they’ll cancel the job for everyone else saying it has been completed. Even if you’ve driven hours to get there. You can be the first to request a job, accept the offer you received in the messages, then hear absolutely nothing or get assigned. That’s because they sent the offer to multiple people and assigned it to someone else. There is no courtesy and they will nickle and dime your payments. I’ve “clocked in” at a certain time and they refused to pay me starting then, only starting my time according to the time stamp on one of the photos, which was taken after setup and retrieving materials from the back room. They won’t tell you they’ve docked your pay or give you any explanation unless you catch it yourself and question it. Even then, good luck getting a response. It’s too bad since there is potential for a great app/company here. It’s not worth the increase in my blood pressure to deal with these people.

I use Merchandiser on the side of Field Agent. In one week with Field Agent, I made enough money to fill out a W-9. With Merchandiser, doing the same kind of photo audits, it takes a week just for your results to be approved. Field Agent usually gets this done in a day, and sometimes within half an hour. As I write this review, I still don’t know if my work will be approved. They did let me know about a correction I needed to make on one of the jobs, but after that, there’s still two more days “expected” for approval. SurveyMerchandiser crashed in the very beginning, which had caused me to fail a job that I didn’t actually have. Their support corrected that issue fairly quickly. SurveyMerchandiser itself has the feature of seeing jobs on a map view with dollar amounts, and easily get directions sent to your main GPS maps, which you can’t do in Field Agent. I understand longer approval times for shift work, but doing photo audits, if Merchandiser could match the review speed of Field Agent, it would make SurveyMerchandiser amazing.

Update: Rating lowered after “fees” deducted from my earnings. Merchandiser did not pay me the full amount I had earned. In contrast, Field Agent does not deduct fees from my earnings.

You can make some money with SurveyMerchandiser but the way this thing is run is frustrating. Lately there have been issues with SurveyMerchandiser. Went to do a quick auditing job, another popped up for same store so I took it. Job does not state that a ton of pages needed to be printed until I “started” it. Then the pages were not even there to print. When they finally fixed it l, it was too late to complete the job. I get dinged for reliability. A couple other jobs where I was supposed to get a shipment, never received supplies, get dinged for reliability. Come to find out SurveyMerchandiser had deleted all my info. I reenter all my info, and SurveyMerchandiser changed the city I live in to a city I have never lived in, had to correct again. Accepted some audit jobs a few days ago that had a deadline of August 8th. I get the package this time but they changed the deadlines without any warning to 5 and 6 days earlier! Now I have to rush out to get 6 of these jobs done, they canceled the others and blamed me for the deadline expiring. Oh, and the phone calls are ridiculous. Most come up as “scam likely” but there are days when they call constantly. You have to ask yourself “is it worth it?” I’m sure I’ll get dinged again for this review...

I tried this for a while, and most of the jobs just simply aren’t worth it on their own. They have you trying to sell stuff, going into the stock rooms, having conversations with managers… All for five - 10 bucks? Sometimes more… sometimes less. But after travel, gas, and time spent… you’re getting raked. Then they take a fee from your little bounty when you cash out. I recently decided to delete and leave SurveyMerchandiser after a bad experience I had with a job I had taken three different stores to place coupons. I spent about a half an hour in each store plus travel time, and bounty was $7.50 each. I had other jobs for other apps which made it worth it for the route. All three were not approved and I was given a day or so to return to each store and “fix” the (made-up) issue. The problem is, they were asking me to look for one of the listed products (out of a handful of items) that was not in the store. I couldn’t find it in the store, it was not available on SurveyMerchandiser at that store, and my final step to to ask staff who confirmed staff wasn’t there! But, for some reason I was supposed to waste my time going back to the stores to take a second look? They got their coupons placed, I got shafted. Shady bunch.

Start off slow wasn’t getting any jobs didn’t understand how that worked outside of what the description few weeks past reached out to them to message back out on what I need. I didn’t begin receiving Jobs couple hiccups on the way but completed 18 different stores for them recently did my 19 store with the crew people in head to drive out of state because I was called the daily for asked if I would do them a favor took the opportunity and proceeded to complete the project upon arrival we were following instructions that was given to us and introduced ourselves Following the script that was in the instructions employees at the location that we’re working on the reset project did not like the fact that we were not informed on the way and procedures of their reset and the information that we had from our instructions did not match theirs in full so it was a learning experience that turned into me getting basically blocked off SurveyMerchandiser for standing up for the other representatives as well as myself for questioning payment and each time that I have asked for a reason for anything Instead of a educated answer an attitude was given instead and this time around I have now been blocked from SurveyMerchandiser with no explanation

As an agent with For the past 8 months with over 1700 assignments completed, I can tell you that SurveyMerchandiser is the real deal with real money. A great way to supplement your income or make it a full time job. The only reason I am giving it a 4 star rating is because of the follow:

1) SurveyMerchandiser has a perpetual bug when it comes to displaying in survey images. 9 out of 10 time the survey does not download relevant reference pictures that help the agent identify the product or the desired outcome. This is the case across OS platforms and internet connectivity. This bug existed since I started and is still an issue.

2) The most recent update to SurveyMerchandiser changed the way assignments’ details are displayed when tapped on in map view. Before, a pop up would display the assignment information, now it is a ribbon at the bottom of the display. The bug in this new feature, which is not fixed in the latest update, is that on the first assignment tap, the correct project information is shown; but, when another assignment is selected, the information does not change and the same previously tapped assignment information shows up.

Once these two bugs are corrected; SurveyMerchandiser will definitely federal 5 star rating.

I have been doing projects as my main source of income for 2.5 months now and the amount of money I have made, typically working less than I would an 8-5, is staggering. They have thousands of companies that use them to find people to do small jobs & sometimes a full days work. Major retailers, major name brands and in all areas. If you do exactly what you’re asked, the way you are asked, on time (according to what you claim) your rating increases and you’ll get more jobs. I’ve never had a problem getting paid at all. The worst issue I’ve come across is app glitches here and there but as soon as you message with an issue they are on it. They are great with communication as well. You choose how much or how little you want to do, what days you want and as long as you finish what projects/assignments you claim/asked for by the deadline (you’re told about ahead of time) everything runs smoothly!! Highly recommend for extra cash or main income.

I’ve worked with Merchandiser since June of 2016 & while they were more difficult (micromanaged) then I took around a year off because of it; they have gotten more proficient & professional; pay is decent (now that they’ve hired a payroll company); the assignments pay better & they seem to work with one better (not that they won’t try occasionally to short-change you still) but have gotten a LOT better. Still ample room to improve especially since gas has gotten higher & the miles you can put on your car is atrocious but they seem to be doing better in that department IF YOU ASK! Cleared around $900 for September 2021 but we shall see what October brings! The office ‘seems’ to be better staffed & therefore, more proficient. Time will tell! There is ALWAYS money to be made ESPECIALLY if people would not accept assignments RIGHT when they are offered, it can easily double if some would just WAIT 5-7 days!! & I live in the southern most end of the lower 48 within a 1/4 mile of the Rio Grand River! HOLD OFF on accepting PLEASE!! A $7 assignment can turn in to a $12+ assignment within a few days!!!

The reviewer(s) are beyond HORRIBLE. Please, whatever you do, please do not expect a response from them. They do everything in their power not to pay you. It doesn’t matter how hard you try, they want you to break every bone to capture a picture when they know it is impossible. The staff, some are nice but there are times when they don’t answer your messages, calls, text or emails. There customer service is NOT good and they pay VERY LITTLE. They wait until you get an assignment completed, and then place the job back up for someone else to get it for $5 more than what you had it for during your visit. They send you to wrong locations AFTER you have drove almost an hour to get to that particular location. They do not offer gas unless you take an 8 hour job. Even still, they give you $5 for your trip. We “know” what has looks like in this season so that is a slap in the face. They expect you to drive all over the world and pay you $5-$7.50 a visit. By the time you finish, you are only paying for your gas in your vehicle. This company would be better if they treat the workers like humans instead of slaves. Nesly and Giselle however are beautiful humans with amazing spirits.

I work with SurveyMerchandiser currently. At times there are quick responses, while other other times I will never receive a response. I will message one person and hear back from another. They must have such a large staff, that multiple people will work with you regarding one subject and other times there are too many people, that issues fall through the cracks. I’m still waiting for a response to assignments that have not only passed but have received automatic emails reminding me they were either overdue or now no longer available. Assignments that SurveyMerchandiser assured me someone would contact me about (that’s an option I chose) and still have not heard back. I was hoping for communication before they became overdue. Their attempts are great at resolution, but too many things get lost in the mix.

As for the calendar, it’s great! Shows upcoming assignments. Shows reports due. There are in between opportunities that are always available. Payments come in when they say they will come in.

I almost have zero complaints, except payments are basically once a month. And communication can be difficult.

Jobs are thoroughly prepared and completed, never receive responses and I sent multiple messages and questions over a timely period, thus was ignored unintentionally. I just verified that I wasn’t compensated for approximately $170 in labor because of their mistakes. Laborer suffers for mistakes of App team. Up until recently, I viewed as a reliable source of side work though won’t allow my time and labor to be free, and seeing that its ongoing, it seems as though I’m being set up for failure but for moral standards, if I continue to receive treatment that demeans my profile, causes me to lose money, illegally takes money for themselves or whatever is going on, because even the printing material was opening without issue until I made a statement at which point I was incapable of viewing the material needed to print and thus they just halted me from going off earlier to complete assignments.

I encourage everyone to visit SurveyMerchandiser on the webpage where you can view more information about your work and if you weren’t properly compensated and then why... completely blew my mind how I wasn’t paid for jobs I completed. Very unreliable and I think clients should be made aware of the misconduct

The system definitely has some serious bugs that make using it frustrating and confusing, which is not what you want when doing a job. As such, be forewarned that you’ll need to budget extra time to make sure that you don’t miss anything when on assignment. It’s like whomever designed it didn’t really have to use it but only thought about the huge number of steps and amount of content that needed to be captured by the user.

The support people are all polite and professional but they are always in a hurry with huge numbers of assignments to manage so don’t expect a lot of them if problems go beyond the basics.

Lastly, there’s no apparent way to limit the geographical boundaries of where you want to (or actually can) work so you’ll get bombarded at times with completely unrealistic requests which becomes seriously annoying very quickly. If I have to travel a long distance to do a job, that reduces the value of the job, at which point it is not worth doing. I’ll look elsewhere for income opportunities.

All of this combined makes me not want to work with this platform if not necessary, which is a shame because I otherwise enjoy the work and think that they have something good going here. But I choose to freelance to avoid hassle and SurveyMerchandiser/system is a bit of a hassle, which reduces the overall value. I hope this company addresses these issues because making it easier to use would make doing this work a joy, vs a cumbersome chore.

SurveyMerchandiser is pretty terrible - messages dont show up (just blank white space), SurveyMerchandiser consistently shows projects to claim which aren’t actually available - when you go to claim them they’ll show the error “Request Unsuccessful - the visit cap has been exceeded for this store and project” ok, I understand that, but then why does it still show up under “instantly claim and go?” So far I’ve only been able to complete a few $5-$7 projects in single stores, not really worth driving to a store just for $5. Additionally, the tasks take WAY longer to complete than what SurveyMerchandiser estimates. Maybe if i could actually string together a few projects into 1 visit it would be worth it, but so far I havent been able to (the walmart closest to me shows 8 audits available for a total of $56 ($7 each) but none are actually available for me to do). So far its been a pretty disappointing experience overall. Would not recommend unless you want to drive around to different stores hoping to make $7 in the half hour or so that it takes to actually complete

Nice app to make extra $$$. There are various projects ranging from products audit (counting and photos) in the grocery store to demoing various products which can pay up to $80. So if you want to earn some extra dollars to pay for a nice gadget or meal this would be a perfect fit. It’s not something to use to pay your rent. They need better explanation in a FAQ for any reimbursements. They have improved this process and don’t require you to fork over hundreds of your own money anymore. If it’s a large buyout they may ask one to do it in multiple small buyouts and they will issue message that reimbursement was approved. It’s a tricky situation if you have to pay out of your own pocket for old products and then get reimbursed later. They have support online to assist with any problems and even to issue you “routes” so that you can localize the audit visits. Lastly there are usually quite a few gigs to do versus Easyshift or Gigwalk , it’s competitorsz

SurveyMerchandiser is helpful to me because the weeks that i don’t have work available with my company, i can immediately come here and keep myself busy enough to cover a week. And what I love most is they don’t limit your work area. You can request to work anywhere in the US, so sometimes, I’ll use my points that I’ve accumulated from hotel stays to go out of town if it’s a reasonable distance and work a week long project. The ONLY issue i have with Merchandiser, is the fact that there is no one to talk to over the phone. I was at a store for two hours, waiting on Crossmark to show up for a project and no one ever showed. I did not know what to do in the situation, and having someone to actually talk to see what was going on would have helped. I don’t have a problem with anything else.

This started out as a great supplemental job, However now I find it hard to get any response from them. If they have a job for you that they need done immediately table text you several times a day. When you message them and ask them about releasing pay or getting a job moved To a different time slot they are nonresponsive. I’ve noticed that once your reputation scores are at certain point For example, quality, reliability no matter what you do you can never get it back up. In the beginning they just want you to take pictures and now the jobs are harder they want you to restock which depending on the store can take a while and communicate with management on a regular basis for 7.00 and it’s not always a quick thing. Some management is cooperative but most are not. I worked retail most of my life and I can’t imagine treating vendors the way some of these managers do. I usually do the stores I know I can get in and out of quickly. My overall complaint is that the response time when you have a question is non existent.

There is both good and bad. I enjoy doing small talks like auditing and merchandising for the stores, most of them are fairly easy and pay pretty well. I’ve completed two audits that took me 20minutes and got $5 for each which is pretty good for the time and effort I spent. I’ve also done one audit task which I wouldn’t recommend to anyone, personally. The audit was for Walmart or Target, you choose, and pays $25. I would say the worst part is that it asked to do merchandising for about 5end caps sections of the store which is roughly half of the actual store. It claims the time it should take is up to 90 minutes but it took me 2.5hours, due to the fact that you need to take pictures from three angles, record isle location and scan each SKU’s. Some end caps had up to 100 schillings.. It also drains your battery since you’ll be using your camera for hours. I wouldn’t recommend doing those, rather start with short low paying tasks.

I have been using SurveyMerchandiser for 7 months and have made a little over $1000. You chose the jobs you work, which can be placing IRC's.(coupon) on product at stores, product audits, store resets, product demonstrations, to display setups. You can travel if you want but they do not pay for gas or hotels. You browse through the a list that f jobs or you can look on their map. If you see a job that you would like to do, then you hit he request button and wait. If you are approved for that job you go do that job with in the given time frame. If you have questions or need help they have what they call " in store help" and the usually respond with in minutes. They pay through PayPal so you will need an account. They pay on the 1st, 10th,& 20th of every month. They do not take taxes out, that is on you. I would not depend on SurveyMerchandiser to be my main source of income. It is a good way to make extra money.

This horrible company drags its feet on paying you, they pester you to assign work to you, you reschedule your week based on their promises and then the work never gets assigned. And when you ask about it, you get Zero response. Then when work actually is available and gets assigned, you complete the work and they take WEEKS to pay you! Often you get placed on a wait list for work, and never hear anything more
Or...they ship you stuff and state that the job should take 15-20 minutes, but after your time and travel and in-store actual project time is like 3 hours, you get paid for “1” because there’s no way to adjust the amount of time that you actually In-store worked. When you “complain” they say that you’ll get faster as you go... I worked as fast as is humanly possible several times, so unless they are hiring people taking “speed”, you are getting ripped off! Also, their communication methods are all over the boards. No one person is ever the same person that you worked with before, so communications are constantly re-telling the same things over and over and over.
Stay away! Not worthwhile!

There was a time when many assignments were available. You could do these tasks around one another like planning out your day to start in one town where three tasks were available and then slowly work your way through two other towns nearby.

Now it seems like all tasks are spread far and beyond.

Not certain whether they do their research and understand that in a state like Hawaii we have multiple islands where assignments are available. Our towns can also be very far away although you seem tot think Kailua and Kapolei are very close together they certainly are not. It’ll take 1.5 hours minute to commute to or from these locations. Also Kahului is a completely different island! Not to mention Kailua and Kailua-Kona are also on two different islands. So please be realistic that unless you intend to provide airfare and travel accommodations you CANNOT group projects in these locations as ROUTE OFFERS. My recommendation is get a LOCAL EXPERT that can more ACCURATELY schedule these assignments.

I enjoy SurveyMerchandiser. I have been able to do many different types of assignments. I’m a stay at home mom, so this is a nice little option to help out and make a little extra money.

SurveyMerchandiser is a little finicky. Sometimes you will see a few jobs and you will plan it all out and be ready to accept them, then you go to accept them and they are no longer available. So act quick, be decisive, and go!!! Careful on “Special Offers” too. You will think you can do the whole offer and have it planned out, then you go to accept it and half the jobs are gone (and it’s no longer worth the effort/drive). But since you accepted the ENTIRE offer you now have to complete the ones that are left. So, with special offers it is usually best to quickly go in and select the individual assignments.

Great little opportunity tho. Easy and fun.

I'm new to "task apps" but I do have 4-5 currently on my phone and I can honestly say-Survey Merchandiser's developers are in a class all their own! Not only does it give consumers a voice.... You get paid to be heard! Feedback is a gift and SurveyMerchandiser offers several ways to provide honest/objective feedback.

"Jobs" offered:
Audits
Mystery Shopping
Merchandising
Resets *Looking forward to!
Product Demos *Looking forward to!
Brand Ambassador *Looking forward to!

Most apps I have offer these same "jobs"; however, they still pale in comparison to SM! Some of the features I enjoy and I think you will too are:
* In-store support through SurveyMerchandiser 9a-9p.
* Resets/Product Demos/Brand Ambassador atypical in "task apps"
* Ability to join a wait list if a "job" you want has already been assigned to someone else.
* Still operates in-store without using data.
* Able to review your "job" before uploading for final review.
* If you want to jump around while completing your "job" you can! For example, you can take some photos that will be needed and then insert them from your gallery!
* Allows multiple images quickly vs opening camera each time.
* My FAVORITE - A weekly agenda that syncs with your calendar! WHAT???

I'm sure I'm missing something(s) but you get the idea! WELL DONE Survey Merchandise.....WELL DONE🏆

Update: Staff has been ON POINT! Always available lately, and I’ve noticed there’s more staff helping at the same time. Great training for entry level Merchandisers and Auditors. I’m grateful.

I love working for this company, however there’s one thing that really needs improvement. I can’t get anyone to return my in-app messages. The past 3 I’ve left, we’re about shops that I was currently working on, and needed legit help with. Not only was the message not returned while I was doing the shop, they were never returned. I’m a little surprised, due to the new claim of more available help. My concern is not doing the assigned shop the correct way and then sending it in anyway due to time limits. Which I found out I did after the fact (but nothing was said and I got paid) No one really wins, and I still didn’t learn to do it the right way.

Most of the jobs offer great pay -
It sometimes takes weeks to get projects assigned - and then they want you to drop everything and do theirs first - I try to fill my schedule at least 1 week in advance ( I do multiple counties) and most of the time I have my schedule full 2 weeks out. So they will assigned you a project then give you 24 hours to complete it - if you don’t they ping you for reliability - totally not fair when they took days / weeks to assign. Especially when the jobs are in another town.
There is no support - no one to Call with a question - theses random people messaging you and they all tell you something different
Paydays used to be great 3 times a month now it takes a minimum of a month for each assignment and pay is still later they that, If they say pay will be process on the 1st you may get it on the 6th. And then they say “ payments are based on reliability” which is a bunch of bull -