Sugar Smash app not working? crashes or has problems?

Sugar Smash Status
I have a problem with Sugar Smash

Are you having issues? Select the issue you are having below and provide feedback to Sugar Smash.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
12 User reports:
App has problems
 User reports 12

⚠️ Most reported problems ⚠️
Something else
45.5%

Crashes
36.4%

Not working
9.1%

Account
4.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Sugar Smash Problems 🔥

- Game freezes up and player has to start over

- Too many ads pop up every time the player changes screens

📋 10 Reported Issues:

S
Sandra Hawthorne 2024-12-29

Can not connect with Facebook lost all my process what do I do to get my level Back

A
Amy Harrison 2024-04-05

After I win a level than it won't go to the next level. It's stuck on the level I just won.

D
Donna 2023-11-04

Game won’t load after every win

M
Michelle 2023-08-25

The game won’t advance levels. I have to close it out and reopen to continue playing. This started a week ago and I lost tons of boosters.

⚠️ Troubleshoot | Report Issue ⚠️
K
Kathy Stjohn 2023-08-15

I download it won't open

D
Diane 2023-06-18

Only allows to play one game then freezes and locks up even restarting iPad doesn’t help. Diane

T
Tracey Hurn 2023-06-13

When I win a level it will not go onto the next level. I have to power of phone to get it of the screen

S
Sandra McClean 2023-05-16

I am not getting the colors when I win a game

S
Sandra McClean 2023-05-16

I am not getting the colors when I win a game

⚠️ Troubleshoot | Report Issue ⚠️
M
Margaret 2023-01-23

Sugar smash book of life will not open. I downloaded it and will not open

Showing 1-10 of 10 reported issues:

Have a Problem with Sugar Smash: Book of Life? Report Issue




Common Sugar Smash Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Sugar Smash iPhone Issues and Solutions

  2. Sugar Smash Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: sugarsmash@support.jamcity.com

Website: 🌍 Visit Sugar Smash Website

Privacy Policy: http://www.jamcity.com/privacy/

Developer: Jam City, Inc.




‼️ Outages Happening Right Now

  • May 11, 2025, 02:22 PM

    a user from Brisbane, Australia reported problems with Sugar Smash : Crashes

  • May 09, 2025, 09:43 PM

    a user from Dundee, United Kingdom reported problems with Sugar Smash : Crashes

  • Apr 24, 2025, 11:26 PM

    a user from Devils Lake, United States reported problems with Sugar Smash : Crashes

  • Apr 21, 2025, 11:43 PM

    a user from Lakewood, United States reported problems with Sugar Smash : Crashes

  • Apr 09, 2025, 05:29 PM

    a user from Sheffield, United Kingdom reported problems with Sugar Smash : Crashes

  • Apr 06, 2025, 11:55 PM

    a user from Minneapolis, United States reported problems with Sugar Smash : Crashes

  • Mar 23, 2025, 07:24 AM

    a user from Melbourne, Australia reported problems with Sugar Smash : Crashes

  • Feb 14, 2025, 12:04 PM

    a user from Champigny-sur-Marne, France reported problems with Sugar Smash : Account

  • Started 9 minutes ago

    Quick Drafts

  • Started 10 minutes ago

    O-KAM Pro

  • Started 34 minutes ago

    EcoFlow

  • Started 34 minutes ago

    Doomsday

  • Started 44 minutes ago

    CareLink

  • Started 1 hour ago

    Brain.fm

  • Started 1 hour ago

    S-pushTAN