Sugar Smash: Book of Life Reviews

I have been playing this game since it first came out. About a year ago there was a bad update and I went from level 800 all the way back to level 1. I was very confused. Out of curiosity, I replayed level 1 and then it jumped up about 10 levels. So, I continued playing this way until I was caught back up to where I had been. It took me about a month and I never complained.

Then there was this terrible update about a week ago. I did not lose levels but I lost the majority of coins and boosters that I had won through challenges and contests. It took me a very long time to earn all of those coins and boosters. I contacted app support. They did not respond for a few days then said, “Install the new update and it will be fixed.” Wrong. I was still missing everything. Then they said to send them a screenshot of my purchases. I reiterated that I did not purchase the boosters but had earned them. Then I had to send them a screenshot of my account. In the end they credited me some coins but I am still missing around 50 rainbow boosters and over 20 of each of the other boosters. Then today the developer responds and says it’s been fixed?????? Well, it hasn’t been fixed and I believe they have no intention of fixing it.

Moral of the story: only play this game if you are prepared to periodically lose all progress and earnings. I’m going back to Farm Heroes Saga. They have never lost my progress or earnings during an update.

This is the only game that I will literally waste hours of my time on. It’s fun and challenging, but I swear some of these levels, regardless of what the developers try to tell you, are impossible to beat without boosters or extra moves. I’m the type of person who won’t progress to the next level until I score 3 stars on a level — I’ve been playing level 66 for over a month now, a bunch of times every single day, and cannot for the life of me get 3 stars.

And there are some levels (like the first one in the latest Pepe challenge) where you cannot get the required medallions without the column/row destroying candies which are provided by the blue jewels, but those jewels sometimes don’t show up at all and you waste all your moves. If there’s something I’m doing wrong, then maybe they should give better instructions on how to obtain the things you need.

There’s also a really dumb glitch where it will scramble the board even though there are plenty of matches to be made. I’ve got a feeling it’s meant to do that to mess things up for you so that you buy boosters or extra moves.

I love this game. It’s a fun easy way to pass the time ... I just hate that I was on level 300 something and it crashed and when I reopened it, it started me back at level 1... lost all my power ups and everything. That’s very disappointing

*update*
After an update with SugarSmash I was back at the level I was previously with all my power ups. Very happy the developers were able to fix this issue and respond to let me know it was fixed. Now I can happily go back to playing for hours :)

Like many others, I absolutely love this game, but the freezing of the game has made it impossible to buy anything because I would lose what I bought when this game freezes up on me. This has happened too many times in my experience. It just happened again tonight, so I have to delete the game and start all over again. Many games do this “freezing up”, it is not just Sugar Smash. Will continue to enjoy this game, but will never spend money on it again.

I used to love this game. I’ve played it on different phones and devices for the last few years but lately there are so many pop ups (from the game itself) that you’re closing out like six things to even get to the main page and another two to four to play the next level. I don’t care that you have ten promotions going on or some extra game challenge, I don’t want to pay to keep plying my level, yeah I’m sure, ok I lost the sombrero streak I don’t need to see it every level I beat and really don’t need to sit there and wait for it slide down to the bottom...it’s gotten so annoying that I barely play the game anymore.

I love this game ,me and my mom love playing SugarSmash . I really will like more people like the mom the dad his family when you are play and I will love if you can put more money because I have nothing I am broke in this game (lol) . A few days ago I was traveling and I did not have internet so I was playing this game to the gas station . I love the music . This makes me calm .So thank you for making this game and have a great evening.😇

I’m an adult and I love this game! You have to watch a lot of quick adds to get free stuff but it’s fine- some of the adds are cool. I do wish they offered more “added moves” to be able to select before playing a level. You’re able to get rainbow balls, infinity lives, coins(barely ever do u get) and the square thing but they never have added moves in the gift box or available to get ever as a surprise. It’d be nice to earn more coins too that’s why I gave 4 stars instead of 5. But the sound effects & level of fun are great!!

So I’m 520+ levels in to the game and it’s fun, generous with rewards, and graphics are good.

However this game has way too many pop ups and the animation is slow. Like chuy moving to the next level is way too slow if your in your mojo of playing. You can’t just click on the next level to make it quicker. There are also animations and pop ups you can’t interrupt by just clicking on whatever. You literally can’t do anything until the animation is done.
This game also annoying freezes a lot. I enter a new level, got my steak, and it’s dead. Frozen as in won’t react to touch. The game is going but I can’t do anything like my touchscreen just stopped working. So I have to restart SugarSmash . Annoying.

So please, less pop ups, faster animation, and figure out the freezing part. Might be too heavy graphics 🤷🏻‍♀️. But seeing as there had been similar feedbacks from a years ago and the same issues are still there, I guess developers are not listening.

ADS! 😡Too many ads now—they pop up every time you change screens. I’ve been playing this game for years! It {was} one of my favorites! The last few updates have been frustrating though. They keep adding more and more ads in different places, not the ones you watch for a freebie of some sort. I’ve also noticed the higher you go in levels over 1000, the more times you have to play to beat it. It’s also become inconsistent on how some plays work. 1 time they’ll knock out several directions and the next time it won’t, even though you did the same thing. It’s not fun anymore… I’ll find another game.

There are way too many pop up prompts prior to getting to the actual game level map and there should be a “skip” button to bypass them all if the developers feel they must have them. I am mentioning them because they wouldn’t be so annoying if the game wasn’t constantly freezing on the map. After completing a level, I am taken back to the map, but unable to move on to the next level or even manually tap on it. I have to totally force close out of the game to be able to play again. I come and go from this game, but I may just delete it now.

Love this game, and play it for hours at a time. However:

1) you only get offered to watch a video for 5 free moves if it won't help you in any way. If you needed only five moves to complete the level it will NOT ever offer you that feature.

2) I don't bother with the daily gift or watching videos for any reason because it will exit the video and ask me if I want to watch that video, like it doesn't remember me watching it. If I really want the gift I have to watch the video 3-10x before it registers I watched it.

Been absolutely loving this game - used to have it on my phone, then got it on my iPad. Recommended it to my mom as well.
However, this latest update put out wiped all my progress and acted like I’d just downloaded the game new. I was up past level 620, and now I’m back down at level 2....
I don’t know if there’s any way to fix this, but thought I’d put this out as a warning to others of what might happen with this new update.

I’ve had this game in my phone for over 3 years now, and I’m still not tired of it! It’s addicting, I’m at level 312 now and it’s insane how many more levels there still are. :)) Also, I’ve never paid a dime for anything in it, and it’s still just as much playable if you’re patient and determined. Thank you so much for making an incredible game that’s perfect for late night or waiting around for things.

… many of the other match-&-smash games.
MUCH less frustrating. Even when I’m not succeeding in knocking out a level I still enjoy the chase. There are enough small wins along the way, on each level, that one doesn’t feel enraged at every step.

I throughly enjoy playing Sugar Smash, almost to the exclusion of all the other ‘similar’ games. Thanks for this!

I was stuck on one level for probably one year and I finally aced it. In the meantime every singleOnline game gives you extra points for looking at a advertisement or whatever and this game does not. I love the sound effects and it’s very fun but I’m giving up pretty soon. No freebies!I totally agree with this review OK so I’m a different person I don’t know how to do my own review but it takes forever to get off anything and you get nothing for it

I am tired of this game quitting in the middle of a session. Also, having to download after completing a round it goes back to SugarSmash . You have some work to do on SugarSmash. This game is getting worse. It stops in the middle of a session. Can’t collect awards. What is the problem? Either take off the game from SugarSmash Store or fix it. Very annoying.

I have been playing this game for over a year. It is one of two that I play. When I went on Sunday I was given I think it was 144 hours to play. I thought wow this is great. As of last night I had 113 hours left. This morning I went on to play and they were gone. Needless to say I was very upset. Don’t give the time if you’re going to take it away. Otherwise I really love the game.

I’ve been playing this game for a while now. And it’s fun but it gets frustrating because some of the levels you have to destroy certain items to beat it and you only have a certain number of moves. Sometimes you can’t beat it because once you destroy most of the items needed they don’t give you anymore and then you run out of moves and lose the level. It’s stupid. Also, if you watch an advertisement for a life, sometimes it makes you watch it twice.

This is a great game which I played for many years on my old iPhone 5s. However, for some reason it will not work properly on my iPhone 11. One weekend I get Epic Fiesta and the next weekend I don’t. One week I get Chuy’s Charge and the next week it’s gone. I loaded on my new iPad mini and it works perfectly. I wish someone could tell me why this is happening. Or better yet fix it.

This use to be a really fun game. About a year or so ago, something went on with an update, and the game use to crash out after about 3 plays. It stunk but you could restart it and continue. Now, it will not even load. Developers says reinstall, but you will start back on level 1 and lose all your achievements. If you purchased anything over the life of the game, consider it thrown away.... DO NOT waste your time with this game. It is broken and they obviously can’t or don’t want to fix it. It has been over year like this, so stay away...

I have been playing this game for about a year and a half and really enjoyed playing the game but it will not let me play now. When I hit play and wait for the game to open it never does and after a few seconds goes off. I have tried everything to open the game back up and nothing has worked. What can I do?