Are you having issues? Select the issue you are having below and provide feedback to Lloyds.
- Impossible to get any help when you need it
- Mess engine service via the app is advertised as the only way to contact the bank if not by phone
- Unreliable and frustrating to use
- Keeps crashing
- Takes ages to load sometimes
My banking app on iPad not working for 4 days
New version of app downloaded yesterday (20 Dec 24) crashing in iPad mini. iOS 15.8.3
App refuses to open on an iPad mini. Tries for a short while then crashes out.
Trying to register new device, iPhone, when entering password letters there is only upper case keybod
Almost every time I use the app, messages appear saying that there are technical problems and I cannot then view some of my data and make transfers or payments.
II try to use the Lloyds banking app on my Iphone 7. I get as far as touching the device to recognise my fingerprint then it says 'Authenticating your device' but the lock circle just keeps going round and round.....!
When try ing to log on to the Lloyds app on iPhone I get the message You've been logged out. They say there are some technical problems. Have tried the usual things , deleting and reinstalling the app, turning the iphone off and on and resetting the phone all to no long term avail. Been going on now for probably six months, have reported to Lloyds awaiting response
The app was saying to update but it wouldn't let me . So foolishly I uninstall the app yo download new version but now it will not let me do that either. There is enough memory so that's not the issue. I cleared all other apps cache. Help I use this app daily.
Keeps crashing
12:40 pm Friday 26th August 2022. I can access my accounts on mobile app but unable to view details of standing orders or direct debits. Just get message saying we are having a few technical problems please try again later. This has been going on since yesterday (Thursday 25th August).
I have a Samsung s8 and the app stopped working. I have cleared the app cache and the phone cache but the problem still persists. Deleting the app,restarting the phone and downloading the app results in it crashing as I enter in my password.
This App does not work, everytime you put the activation code in it Says we are having technical problems being like that for two week now..
When logging on to the app my device just hangs for a long time. I'm currently trying to deposit a cheque but it won't process it. This has been going on for days. What has gone wrong with the app. It used to work well.
Trying to set up the app. Every time I get to "3 from your memorable info" it locks the android phone completely. As in DEAD. Requires a hard reset to get back.
iOS apps for both business and personal don’t respond. Touch the app and it remains on the front page. Have to go in via website. Since Friday 9th. Tried deleting app and installing new…..still dead
Unable to download app On my personal account for several day
Guaranteed once/often twice a week when I go to the log-in the screen with the app displaying ‘authenticating your device’, the screen just hangs, and hangs and hangs a bit more. Next day, same thing. And the day after. You get the idea. The only way to resolve the problem is to delete the app completely and start all over again by re-installing the app along with all my details. As I’ve said this happens, on average twice a week. Just wondered if anyone else get this crap with the Lloyds Bank app?🤷🏼♂️
Business app loads, however, it crashes when I try to make a payment to anyone?
Same issue. Lloyds bank app crashes when trying to pay anyone, press continue and it crashes
This is my business account , loads ok and can get on but when transferring funds when i press continue button is seems to think about it and crashes the app phone goes to home page
Complete guide to troubleshoot Lloyds app on iOS and Android devices. Solve all Lloyds app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lloyds Banking Group, developers of Lloyds.
E-Mail: mobileapps@lloydsbanking.com
Website: 🌍 Visit Lloyds Bank Website
Privacy Policy: http://www.lloydsbank.com/privacy.asp
Developer: Lloyds Banking Group PLC
Apple, the Apple logo, iPad, iPad Air, iPad mini, iPad Pro, iPhone, Touch ID and Face ID are trademarks of Apple Inc. , registered in the U. S. and other countries. Everyday Offers is available to this app Bank UK personal current account customers, excluding Basic Account holders, aged 18+ with a debit/credit card who bank online. Touch ID requires at least iPhone 5s running iOS 10. 0 or above or iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models). Face ID requires either iPhone X or later models, or iPad Pro with Face ID capability (2018 onwards). Save the Change® is a registered trademark of this app Bank plc. this app Bank plc (registered in England and Wales (no. 2065), registered office: 25 Gresham Street, London EC2V 7HN). Our emails will address you by your title and surname, and include the last four digits of your account number, or the last three digits of your postcode. You can find plenty of other information in Lloyds by using our ‘Search’ tool, as well as our handy ‘Help hub’. When you use Lloyds we collect anonymous location data to help combat fraud, fix bugs and improve future services. Join millions of customers who use Lloyds for simple and safe everyday banking. We use the latest online security measures to protect your money, your personal information and your privacy. Our app is fast, convenient and secure – keeping your bank details private at all times. Terms and conditions apply. Terms and conditions apply. Your phone’s signal and functionality may affect your service. Using our app won’t affect how we contact you. Be wary of any message that differs from this – it could be a scam.