Sandboxx Status
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problems reported in the last 24 hours
Summary of Sandboxx Problems 😠👌🔥
- No control over who uses morale booster credits
- Message failed to send the first time
- Used two credits when sending message twice
26 Reported Issues: 😵🆘🛟🚨📢
I get an error message with the word letter inside brackets.
Rate limit exceeded try again in a few mins.
This app apparently doesn't work on weekends or holidays, although it doesn't tell you that when you sign up. I bought a package to send letters to my son who is in BMT at Lackland - so far, I've only managed to get one letter to send, I have no clue if it actually made it to him, and there is no explanation for letters not sending or staying "in processing" for days in the FAQ's or website. There is no live chat or even chatbot feature for troubleshooting reasons that letters "don't go through" or "problems sending letter." You just get an error message that there was "a problem sending your letter." I'm telling the Grandmas, Aunts and friends to save their money and just send mail the good ol' fashion way - through the U.S. Post Office.
App keeps saying T2 is cancelling. Retry
I sent my letter earlier today, but it’s saying “pending shipment “. In previous letters I’ve sent, I’ve never noticed this before. What does this mean? Thank you
I'm trying to send a letter and I'm getting an error message and it won't send. Please help.
Refuses to send a letter after changing the address of my soldier from Fort Jackson to Fort Lee. Keeps saying that there is a problem sending my letter. Also unable to find out how to send a PX card. Perhaps that is no longer an option?
Will not send letter. Says there is an error. Have tried numerous times over the last 2 days. Then only saves half of the letter.
Getting error message 'letter 12' and it won't send
The app stops working. It shows s2 and cancelling errors
It took all my info away and it says s2 is cancelling,, I can't see my letter or what I receive I can only see travel, shop and news
It took all my info away and it says s2 is cancelling,, I can't see my letter or what I receive I can only see travel, shop and news
I am unable to read the weekly update about basic training. It only shows half the page and won’t let me turn it sideways to see it all. What’s up?
It just spins and spins, I finally get to the letter and try to send and it just spins and spins - keeps saying loading.
I've been trying to send a letter for 5 Days! I've counted on sandboxx since day 1 and for any news etc. And now I'm worried I've waited so late cause they get it sooner now he won't get my letter thru p.o. and I really need him to get this letter. Help!
The app has not been working for 2 days, over Memorial Day weekend of times when it would be a great opportunity to tell my candidate how proud I am of them to want to serve. I hope it is fixed soon.
Have been trying to send a letter for 2 days. I can't got send, it just spins and spins
When I open the app it's blank with a spinning wheel. I have tried it on 2 different phones and get the same thing
Wrote letter but app is not working.. when hit NEXT in order to send letter it stays "loading".. please help
I have written a letter and the screen and it says it is loading but the little circle has been going around for over an hour
It's said authorization missing and now started yesterday I have a circle not spinning
It's not opening. It's just a blank page with a circle spinning
I can open the app and get to the news section and the travel section. I am unable to open my profile or write a letter. I get the rotating red circle endlessly. I am also able to open "shop" and access the drop down menu from the three lines. When I click on write a letter from there I am sent to an error screen that indicates the web page cannot be open because of "net::ERR_UNKNOWN_URL_SCHEME"
It says I'm missing authorization. I have 2 days left to send a letter to my trainee...how can I fix this quickly?
It says Authorization Missing. I have an android.
It says authorization missing. What can I do to fix it?
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sandbox Family Communication, Inc, developers of Sandboxx.
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Whether you want to purchase military apparel for yourself or set up a daily mail send for your recruit, the this app Shop stocks a wide variety of recruit and supporter centric products that are sure to delight your recruit’s entire support system. Love Sandboxx ? Rate us! Your essential source of news from within the military space, this app News brings you a wealth of information to stay up to date on the ever evolving world of military life. Covering news to lifestyle to military affairs, the this app Editorial team brings decades of real life experience and education straight to your phone. Get access to base specific training updates from within Sandboxx as your recruit progresses through basic training. Stay up to date on your recruit as they progress through basic training. Check out this app News to stay up to date with all that’s going on in the military space. Refer friends and family to earn free Letters and ensure your service member can receive even more mail. Grab some additional stamps, newsletters or motivation to mail your recruit in the this app Shop or book your graduation trip with this app Travel. Developed by veterans with decades of service, our mission is to support service members and their supporters throughout their military journey. We physically print your mail, include return stationery, provide tracking and overnight it to your recruit at any recruiting base. The easiest way to send letters to basic training or overseas. With over 6 million letters sent to date, we have revolutionized the way you think of supporting your service member. Sending letters to basic training and beyond has never been easier. A fully digital letter writing experience, overnight shipping, tracking and the option to add gift cards makes this app the ultimate supporter tool. With this app, we’ve got you covered for all your basic training needs. With a growing community of over 1 million this app users, we are continuing to build more products to help.
