HKTVmall – 網上購物 Reviews

HKTVmall Reviews

Published by on 2025-02-17

🏷️ About: .


       


Overall Customer Experience 😎


🤬 Negative experience
43.5%

😎 Positive experience
41.4%

🫥 Neutral
15.1%

~ from Justuseapp.com NLP analysis of 393 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- High quality TV shows

- More choices

- Innovative



Read 26 Customer Service Reviews 😠💢

4.6 out of 5
Not impressed. Slow

I’ve ordered two products. It’s been 10 dats the delivery time here really takes time so plan on getting your deliveries 5 days or more. In a city like HK that’s absurd.

Trying to track your product where it is process is also way way behind. Customer service a bit hidden and a hassle. HKTVmall is not smart enough to know your order to automatically talk with customer service. You have to write it down from one screen to talk to a chat bot on another screen. Very Mafan.

Hong Kong is much faster than this platform. App expectations are much more advanced than HKTVmall offers.

Latest version does not load

Displays a blank, white screen before crashing. Pop up ads are also extremely annoying and inhibit proper usage of app.

Cannot checkout easily

It’s been a nightmare to checkout! I tried all my cards aNd PayPal and they are all declined because they are not registered in HK but in the US! Are we in a location with lots of foreigners? The company should take that into consideration!!

Facebook login doesn’t work

The login screen just stays there and doesn’t refresh.

Ship

Can ship to overseas ?
Canada ?
America ?

你個pop up 廣告唔識自己走

你個pop up 廣告唔識自己走 完全入唔到去買嘢

Can't create account

Frustrating

Not work on US

Block connection form us, if you don't let US to use it, why you post it on US App Store! Warning , HKTVmall don't work us, don't download it, it's waste your time.

Useless due to region

The programs are not available in US region but then why it is put up in US store. Confusing. I will give a negative rating if I can.

Not available in US

Please state in ur app description that HKTVmall doesn't work in the state. Looking forward to watching it here

Unable to do bug reporting about the app

Platform: iOS 13.6.1
1) when searched for an item, I selected one from the pick list. Then I click back arrow, it does not return to the previous page. It brings me all the way to the top level page EVERYTIME.

2) when using the chat with chat bot, the text does not wrap around. Once you type towards the end of the line, the characters disappears.

It’s not a first revision product but it looks unpolished.

B

Please don’t keep on popping up asking for notifications and location service

As title

Not available to overseas

I was so looking forward to it but unfortunately it's not available to overseas :(

The app needs to load much faster

HKTVmall loads pages much slower than its browser version for so long. Please improve it

PayPal

Does it supports PAYPAL as payment option? Thank you!

Yeah!

More choices!

Hktv

Always support innovation

New version su*ks

They force you to watch advertisements then go to buy their things… time to another shop…

Support

Finally!!!! Hktv high quality TV shows.

Good !!!!

Finally I don't need to watch TVB

No where does it mention its not supported in the USA.

No where does it mention its not supported in the USA.

Should not be on the U.S. App Store

None of the episodes are available in the U.S.

Not everywhere as the description claims

Please make it available in the U.S. Region as well, thanks!

Can use it oversea

Totally useless to oversea people.

Not work on usa

在美國無得睇 ....

Anjali
2020-10-19

Ordered almost a week ago for delivery today. Nobody has contacted us even though online it says goods have been dispatched and someone will contact us soon. Very frustrating



Is HKTVmall Safe? 🙏

Yes. HKTVmall – 網上購物 is very safe to use. This is based on our NLP (Natural language processing) analysis of over 393 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for HKTVmall Is 48.8/100.

Safety Analysis

79.7% of users say app is Safe 👍
79.7%

13.2% of users have Some Concerns ⚠️
13.2%

7.1% of users say app is Risky 🚨
7.1%


Is HKTVmall Legit? 💯

Yes. HKTVmall – 網上購物 is a totally legit app. This conclusion was arrived at by running over 393 HKTVmall – 網上購物 User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HKTVmall Is 66.6/100..

🔏 Privacy & Data Safety

HKTVmall collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Identifiers
    • Diagnostics

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Features

* Beyond 600k products including direct Japan & Korea imported Fashion and Accessories, Food and Grocery, Beauty & Health, Household & Lifestyle, Electronics, Baby & Kid, etc.

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Developer:
Hong Kong Television Network Limited

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