adidas Running app not working? crashes or has problems?

adidas Running Status

Published by on 2023-12-18

Join over 170m people who have used adidas Running. We're more than just a run
tracker.


I have a problem with adidas Running

Are you having issues? Select the issue you are having below and provide feedback to adidas Running.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working
61.5%

Something else
38.5%

Crashes
15.4%

Login
15.4%


Reported Issues: 5 Comments

By Ian Wilton-Jones   1 year ago


Recorded a track today. Can't see the track. Rest of the data looks fine. Actually i can't see any of my old tracks either. It's the server partly down??

By Preeti   1 year ago


I have a premium membership. I am unable to update email I’d (apple Id puttpreeti@redacted). Secondly, I have selected a training plan for running, but the specific run does not get activated.

By Louis Pope   1 year ago


Hi, the app logged me out so signed in again and it has lost all my progress! Is there anyway of rectify this. Thanks Louis

By ARINDOM SINGHA   1 year ago


My adi club is not working properly.After completion of run points are not showing .

By Heidi Ansley   1 year ago


I have been using Adidas running app for just over 2 months and tracking my progress. Went for a run this morning and it recorded fine. When I finished my run, it logged me out. I had to reregister. It saved my last run but I lost all my progress over the last few months😭😭😭. Please help


Common dislikes about adidas Running app

- No way to stop/end an activity

- Not as accurate as it used to be

- Freezes quite often and loses contact with watch

- Unnecessarily cumbersome

- Took two full runs before recording any data

- Difficult to find setting to record from Apple Watch without phone



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Common adidas Running Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at runtastic, developers of adidas Running.


87.5% Contact Match

Developer: Adidas Runtastic

E-Mail: [email protected]

Website: Visit adidas Running Website

72.73% Contact Match

Developer: Adidas Runtastic

E-Mail: [email protected]

Website: Visit Adidas Runtastic Website



About this app

Should you choose to upgrade to a Premium Membership, payment will be charged to your iTunes account at confirmation of purchase.  Your monthly subscription is $9. 99 per month, while the yearly subscription is $49. 99 per year. (Price may vary by location. ) Your subscription renews automatically unless canceled at least 24 hours prior to the end of the current period.  Purchasing a Premium subscription will automatically end any active free trial, where applicable.  Cancelation of the current active subscription period is not allowed.  Collect points for challenges and activities that you can redeem for early access to products, free Premium, events, and more.  Get active with your favorite sports like running, hiking, cycling, yoga, and more.  Track duration, distance, calories burned, and monitor heart rate data. 3.  Distance, duration or consistency: choose a personal goal for the sport of your choice. Ready to push yourself?  The ultimate sports app: choose yoga, hiking, cycling, and more. 4.  Auto-renewal may be turned off in your Account Settings in iTunes after purchase.  You can also manage your subscriptions in Account Settings after purchase.  Your Premium Membership is for the adidas Training app too!  The renewal rate will be according to your subscription $9. 99, $39. 99 or $49. 99.  Join over 170m people who have used adidas Running.  Unlock adidas rewards with the adiClub loyalty program.  Keep a log of minutes, miles and calories burned and see your statistics. 2. 



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