Company Name: Porsche Cars North America, Inc.
About: The new Track Precision App 3.0 is completely redesigned and includes many
improvements for the use on the racetrack.
Listed below are our top recommendations on how to get in contact with Porsche Track Precision. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Porsche Track Precision. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Porsche Cars North America, Inc.
https://www.porsche.com/usa/privacy-policy/contact/
by KrysRoot
Just opened the latest version of the app that automatically download 3 days ago. I can no longer export video’s, the download locks up at around 75%. The replay function now puts the speed in KPM and not MPH and there does not appear to be any way to change the settings., The rev counter for some reason now shown my RPM on a Cayman GT4 shifting at near 10,000 RMP (I don’t think the warranty folks would like that. The replay defaults to the fastest lap and it’s not intuitive on how you get to the start of the session. I’ll be heading to a track event this week will let you know how it works to capture events. Also a large proton of the app descriptions are in German.
Update: despite a response from Porsche to provide assistance on the App issues, they were less than helpful. Went to another track event yesterday and the App has completely stopped working. The events are recorded by cannot be viewed, when you attempt to analyze or look at the event, the App crashes. Absolutely useless as it stands right now.
by Ravfox
Stop adding features and make the app reliable with what it has. I am writing from Watkins Glen on the fourth of five straight track days. One constant: this app cannot stay working for a full session on track. 20 minutes is a rarity. 5 minutes is common. That's a little more than two laps. It crashes. It crashes when working with CarPlay. It crashes working solo. It's virtual useless. It used to be stable. Now it is again garbage. Developers are unresponsive. Don't be fooled by their invitations to communicate here, attempts to actually communicate with them are ignored.
by KevinGT4
Update
The new app is completely useless and no one from Porsche cares.
The previous apps were great and I spent a lot of time using them to analyze my data to improve my skills.
You should have waited on releasing the ‘new’ Apps and at least warned people not to upgrade to these less functional programs.
The new iPad app has no analytics which is useless. Yes, this is a ‘future’ feature but again it’s useless without it. The iPhone app doesn’t have English units anymore, word Foreign language stuff, is too small to see (hence the recent investment in an iPad) and in my opinion the new app has completely missed the mark. I called 1-800-Porsche and contacted my dealer which were both useless endeavors.
Please provide a method to restore the previous versions of the Apps. If not, I guess it’s back to Harry’s even though I spent thousands of dollars on the track app option for my GT4.
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