Harman Kardon Controller Reviews

I recently bought 2 of the OMNI 10s, Brilliant idea to have 2 identical Bluetooth speakers able to pair for a true stereo sound. Except they can’t pair by Bluetooth and unless you connect with wps on your router it’s impossible to connect 1 let alone both. And if you do manage to get both one ends up disconnecting as you’re trying to enter the stupid password to the new streaming service you’re forced to choose from because they offer not one to pick from that anyone has ever heard of but it keeps telling me failed to authorize credentials and reset the password 3 times already and I’ve still yet to get both to pair successfully to this horrible app. As much as i like the speaker and the sound quality in itself as a stand alone speaker that’s not why i bought the pair. I wanted a nice HD audio system to pair into the auxiliary input for the projector i have that has built in 3D audio support and has a decent enough speaker but I’m watching on 150” projection screen i wanted something a little more bang for the buck but it’s starting to become more difficult than what it’s worth because it seems the only options are hoping that HarmanKardonController will magically stay linked with speakers long enough to try anything else or i have to spend more money to get a switch component and at that point i may as well return these and guy a system that works out the box instead of making claims that are plain inaccurate.

My entire experience with both the Omni speaker products and HarmanKardonController has been both unfortunate and disappointing from the very start. Like many others in the fdbck section, I selected the Omni speakers and invested (around 1k) after positive reviews on sound quality and performance. However from the initial plug in, the speakers do not, will not (and my guess due to software) cannot properly or permanently connect to my network. I (again as others) hoped the increasing number of poor reviews would encourage the H/K team to develop an update to support, but this has not happened. Instead the devices continue to collect dust. It’s to the point I am contemplating a lawsuit... don’t waste your money, I would sell them but I’d feel bad karma about passing my trouble and pain to some unwitting individual...

I don’t write reviews but feel compelled to on this product. The speakers will lock up after maybe 30 second of being connected to my WiFi. Only way to fix it is to unplug it and only use Bluetooth. Bluetooth seems to work ok but if you have any intention of using these on your network forget it it’s not going to happen. HarmanKardonController is just as terrible with a persistent volume that pops up no matter what your trying to do. For now they are Bluetooth only I guess. They really deserve zero stars for this product but one is as low as I can give. If you do get them to connect for any length of time at all it still won’t play any music from iTunes due to some copyright. Terrible product and terrible app experience

You never know when it’s going to work. You don’t know why it’s working or why it’s failing. It could be working perfectly you stop it and then go to start it again and will not work. Complete garbage!!!! Spend your money elsewhere. Amazing that a company like this will allow you to waste your hard earned money by not having a functional app!!!
Update: can’t even get it to work over WiFi now at all. At least it used to work some of the time. A lot of money for Bluetooth speakers because that’s all that works.

Bought the first generation Omni, HarmanKardonController wasn’t great and I thought they would make it better. They didn’t it stayed bad. Connection issues, volume jumping around, low usability...
I moved and changed wifi, and now impossible to connect my speaker to the new wifi.
I had a glimmer of hope when I saw the last update (said they fixed it), but still nothing. I don’t know if they are incompetent or just don’t care about clients.
(The second speaker broke in the meantime)

HarmanKardonController is one of the worst I've encountered. It constantly pops up a volume window without being requested. It hung up almost immediately when trying to play a song. Even simple things like the list of playlists not being alphabetized. I sent my Omni speaker back.

Speakers sound excellent, if only they would stay connected to my WiFi. There is excellent signal strength and everything else works perfectly. Just my Omni 20’s have random interruptions.

I have Omni 10 and Omni 20 and depended on HarmanKardonController to get them connected or volume controls. Used them for a while and then lost it, i.e. I count not find my speakers in HarmanKardonController anymore. Tried to reconnect them on HarmanKardonController again, reset, tried WPS and nothing works. Samsung/HK really needs to put some effort in improving their apps.

When it worked (a year ago) everything was in sync, it rarely dropped. Now I have to sync it by WPS ONLY or use ONE out of SIX speakers for Bluetooth, since it won’t connect to WiFi. It would be great if HK respected their buyers enough to AT LEAST update HarmanKardonController or provide any kind of use.

Volume button constantly pops up and takes control. Also... after opening app and selecting music, it takes 5+ minutes to begin playing. Its not my wifi. Everything else works well with other apps, and i have wifi whole home mesh routers.

I purchased my Omni 10s and 20 in the UK. HarmanKardonController worked, but it did drop. Came back the US and all I can use for my tunes is Bluetooth. If I could return the speakers I would. For HK to promote HarmanKardonController for their speakers is sorry and a waste for their customers.
HK needs to fix this, I have told family a friends about the poor to unusable HK app and referred them to sonos.
HK LIVE UP TO YOUR REPUTATION AND FIX HarmanKardonController ISSUE

I have 5 HK Omni 10 speakers for my house. They sound great. Good luck connecting them thru HarmanKardonController . Absolute garbage! I have ultra fast internet and try to connect these right next to my router. Always get failed to connect error. Shame on HK for putting out such a horrible product. I wasted my money on these things. Stay away.

It is not possible. Too many problems with my Omni 10+. H/K support is zero, nobody hear our opinion. My very big problem is the delay, even if I use 3,5 mmm jack. Delay everywhere... when listening music or video. If nothing happens quickly, I never use H/K speakers.
I wait for the moment, but in early future I buy my first love Bose.

I bought speakers for the entire house; I have fiber optic cable and high-end wifi. HarmanKardonController constantly drops the speakers and requires multiple device reboot attempts to reconnect. Love the hk hardware, but HarmanKardonController is an epic fail. I'd return everything in a heartbeat if it was still under warranty. Wait until HK comes out with a robust app.

Very good speaker but bad app. I have loved my speaker from day one, but HarmanKardonController has some very bad problems.

App will display a checkmark showing connection to my HK Omni 10 and then crash. Tried reinstalling HarmanKardonController but had no success.

Before crashing, app would always display volume controls without asking.

I have 2 year old Omni 20s and 2 adapters
Sound is great - the new app is not-
Speakers drop now when they didn’t in the past. Resetting speakers does not help. Operates flawlessly on Bluetooth but sound quality drops. New modem and NETGEAR r8000 and 150mps - no help

I bought an omni bar plus + 2 omni 10 plus + 2 omni 20 plus, i cant connect all of them because HarmanKardonController is stupid and lag

Please fix HarmanKardonController! You have beautifully designed speakers with great sound which are getting hurt by a non functioning app. One of the selling points that most attracted me to this product was being able to control the speakers by using your phone as a remote. That selling point is made invalid by a bad app. HarmanKardonController works for a few minutes before it just simply stops playing the music, be it from the music library in your phone, or one of the "stations" in HarmanKardonController . Please fix this!

Crap app, and they bother making a device that does not support Apple play ?
Morons

The Google Chromecast-Enabled Apps connection disconnects every 30 seconds or so and it crackles and pops at the beginning of EVERY song.

Now I own a really expensive Bluetooth speakers because Harmon Kardon didn’t take the time to do any real world testing to fix the wireless connection bugs before releasing these speakers.

It is not possible. Too many problems with my Omni 10+. H/K support is zero, nobody hear our opinion. My very big problem is the delay, even if I use 3,5 mmm jack. Delay everywhere... when listening music or video. If nothing happens quickly, I never use H/K speakers.
I wait for the moment, but in early future I buy my first love Bose.