Contact Harman Kardon Controller Support

I recently bought 2 of the OMNI 10s, Brilliant idea to have 2 identical Bluetooth speakers able to pair for a true stereo sound. Except they can’t pair by Bluetooth and unless you connect with wps on your router it’s impossible to connect 1 let alone both. And if you do manage to get both one ends up disconnecting as you’re trying to enter the stupid password to the new streaming service you’re forced to choose from because they offer not one to pick from that anyone has ever heard of but it keeps telling me failed to authorize credentials and reset the password 3 times already and I’ve still yet to get both to pair successfully to this horrible app. As much as i like the speaker and the sound quality in itself as a stand alone speaker that’s not why i bought the pair. I wanted a nice HD audio system to pair into the auxiliary input for the projector i have that has built in 3D audio support and has a decent enough speaker but I’m watching on 150” projection screen i wanted something a little more bang for the buck but it’s starting to become more difficult than what it’s worth because it seems the only options are hoping that the app will magically stay linked with speakers long enough to try anything else or i have to spend more money to get a switch component and at that point i may as well return these and guy a system that works out the box instead of making claims that are plain inaccurate.

My entire experience with both the Omni speaker products and the app has been both unfortunate and disappointing from the very start. Like many others in the fdbck section, I selected the Omni speakers and invested (around 1k) after positive reviews on sound quality and performance. However from the initial plug in, the speakers do not, will not (and my guess due to software) cannot properly or permanently connect to my network. I (again as others) hoped the increasing number of poor reviews would encourage the H/K team to develop an update to support, but this has not happened. Instead the devices continue to collect dust. It’s to the point I am contemplating a lawsuit... don’t waste your money, I would sell them but I’d feel bad karma about passing my trouble and pain to some unwitting individual...

I don’t write reviews but feel compelled to on this product. The speakers will lock up after maybe 30 second of being connected to my WiFi. Only way to fix it is to unplug it and only use Bluetooth. Bluetooth seems to work ok but if you have any intention of using these on your network forget it it’s not going to happen. The app is just as terrible with a persistent volume that pops up no matter what your trying to do. For now they are Bluetooth only I guess. They really deserve zero stars for this product but one is as low as I can give. If you do get them to connect for any length of time at all it still won’t play any music from iTunes due to some copyright. Terrible product and terrible app experience