Self-Med app not working? crashes or has problems?

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Last Updated on 2024-10-29 by Self-Med

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Common Self-Med Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Self-Med app on iOS and Android devices. Solve all Self-Med app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Self-Med iPhone Issues and Solutions

Self-Med iOS app crashes, not working, errors
Self-Med iOS app network issues
Self-Med on iOS has black/white screen

Self-Med Android App Issues and Solutions

Self-Med has errors/crashing/not working
Self-Med server network connectivity issues
Self-Med has black screen

Self-Med iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Self-Med app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Self-Med app crashes or not working on Iphone (iOS):

Close and restart the Self-Med app on iPhone
Update Self-Med app to the Latest Version for iOS
Uninstall and reinstall Self-Med iPhone app
Update your iPhone to the latest iOS version

Fix Self-Med on iPhone unable to connect to server/internet connection issues::

To resolve Self-Med network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Self-Med black/white screen (blank screen) on iPhone:

Follow the Self-Med iOS app troubleshooting guide Here →

Self-Med Android App Issues and Solutions

Fix Self-Med not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Self-Med app issues:

Force Stop the Self-Med App
1. On android, goto "Settings" » click Self-Med app. » click "Force Stop".

Update Self-Med to the latest version on PlayStore

Clear Self-Med App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Self-Med app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Self-Med.

Fix Self-Med unable to contact server/ Self-Med internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Self-Med » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Self-Med » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Self-Med on android.

Solve Self-Med black/white screens issue on Android:

Follow the Self-Med android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Self-Med, developers of Self-Med.

About this app

Innovant grâce à son approche « centrée client », Self-Med collecte quotidiennement vos flux bancaires et procède automatiquement à leur affectation pour un gain de temps maximal. Self-Med est le premier service automatisé en temps réel de comptabilité dédié aux professionnels de santé. Un état de gestion simple et mis à jour en temps réel est disponible dans l’application. Piloter votre activité et optimiser votre gestion n’a jamais été aussi simple. Libéré de la saisie, votre expert-comptable est à vos côtés pour vous conseiller. Si vous avez un expert-comptable, Self-Med lui fournit mensuellement vos écritures comptables. Ne passez plus à côté d’une opportunité.