Axis 360 gives library and school users the ability to search, browse and
discover ebooks and/or digital audiobooks available for lending through their
public library or school with ease. Designed to provide a mobile experience for
users of the Axis 360 digital media library, the Axis 360 app lets you sync with
your local library or school’s digital collection, allowing you to check out
materials in a user interface optimiz.
Are you having issues? Select the issue you are having below and provide feedback to Axis 360.
By Alexis Hallock 7 months ago
App won't download books: message = "book not available in PPC"
By Mary K Murray 8 months ago
Error connection to server
By Lynn Brazzle 1 year ago
AXIS360 does not load book for the past few days, very frustrating. Why is it so unreliable.
By Sandra 1 year ago
Says internet not available. I’m using an iPad with iOS 16 that connects, usually, with Axis 360 through Wi-Fi or cell service. Instead it’s telling me the internet isn’t available. What should I do?
By kFAR 1 year ago
Axis 360 has been down for 2 days. No warning, no head's up, no solutions. After a swirling arrow all I get is a green bar that says GO TO HOME PAGE. Very frustrating!
By Cynthia Nighsonger 1 year ago
I cannot get Axis 360 on my Android phone to work. I tried accessing a book I had downloaded but got spinning circle for several minutes. Closing and reopening app made no difference. I tried uninstalling and reinstalling Axis 360 app several times and each time I try to find my library to set up my library account I just get a message "Fetching list of countries, please wait" and a spinning circle and nothing happens. Then I got passed adding my library, but I got the spinning circle where I should have been able to put my library login.
By Christina 1 year ago
I've been using this app for several years and its always been very glitchy, but since Saturday 11/19/22 its just not working at ALL on my android or kindle. Period. Have reinstalled rebooted and offered up my first born to no avail. My WiFi feels great today btw. You all just have no Fs to give evidently. Library users are stuck with a glitchy, slow and really frustrating experience. Why can't you Fix this?
By Lloyd Bracewell 1 year ago
After years of using Axis 360 without problems, today I cannot get Axis 360 on my Android phone to work. I tried accessing a book I had downloaded but got spinning circle for several minutes. Closing and reopening app made no difference. I tried uninstalling and reinstalling Axis 360 app several times and each time I try to find my library to set up my library account I just get a message "Fetching list of countries, please wait" and a spinning circle and nothing happens. I also tried rebooting my phone and reinstalling the app but no success.
By Janet Laird 1 year ago
I have used Axis 360 for a number of years. One time I couldn't read my book I had downloaded and I couldn't download another one. I removed the site from my Kindle and reinstalled it and all was fine. This time it has done the same thing. I have removed and reinstalled it three times and it still won't let me download a new book. It tells me "there were no titles matching "James Patterson"within your library's collection". No matter what author I try to download a book to read, it gives me the same message.
By LeEllen Enders 1 year ago
Keep getting "error connecting to server".... Using both Data and Wifi. Uninstalled - reinstalled ... rebooted phone Nothing is working.
By Don Lavine 1 year ago
When reading a downloaded book on Axis 360, A big green circle keeps spinning in the middle of the screen. How do I fix this issue ?
By Timothy 1 year ago
Login Access Denied: Contact library administrator (3521). Called the local library, was told they were having issues with the app; asked the uninstall and the reinstall. Same issue.
By Ed 1 year ago
Will not login says retry or contact your library administrator...I did and they said it is in lockdown or some other technical problems for 2 months now
By Mark 1 year ago
I am unable to get access to axis 360 on my iPhone today.
By Brook Elmendorf 1 year ago
Access denied. Uninstaller. Reinstalled. Got new card. Still denied...
By Lynn 1 year ago
On my Android phone, the app shows I have 5 of 5 checkouts after I have returned and removed all of them. The info on my laptop is correct. Help, please!
By Linda K. Steinmann 1 year ago
I cannot open the app after I close it. It’s getting tiresome to keep rebooting the iPad. Why can’t this be fixed?
By Kim Gordon 1 year ago
I can’t log in. I get error message Charge privileges denied (3525)
By Gail Record 1 year ago
I have 5 books checked out. Only three show on my shelf. So I only have access to those three. How can I see and get access to the other two?
By Angela Roehrich 2 years ago
Axis360 remembers my bookmarks even after I return a book. When I check it out again, I try to delete them, but they reappear right away because of sync. It also won't let me add any new bookmarks. Thank you in advance for your help, Angela
- Pages won't turn properly
- No page numbers
- App freezes when downloading books
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Complete guide to troubleshoot Axis 360 app on iOS and Android devices. Solve all Axis 360 app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Baker & Taylor, developers of Axis 360.
100% Contact Match
Developer: Baker & Taylor
E-Mail: [email protected]
Website: Visit Axis 360 Website
Designed to provide a mobile experience for users of the Axis 360 digital media library, the Axis 360 app lets you sync with your local library or school’s digital collection, allowing you to check out materials in a user interface optimized for your device. Axis 360 gives library and school users the ability to search, browse and discover ebooks and/or digital audiobooks available for lending through their public library or school with ease. The free app allows you to browse, check out and read ebooks or listen to audiobooks in a single app. Axis 360 is a service from Baker & Taylor, the premier distributor of books and entertainment products.