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Definitely not a fan of this app. I’ve had it for a few weeks now and have primarily used it for audiobooks. I’ve only used it once for an ebook because the app was so horrible it ruined the book for me. The pages would not turn and when they did, it was often back a page or two or even to the beginning of the chapter. There was no rhyme or reason to which page I would end up on. No page numbers were even given, so it was nearly impossible to figure out where I left off. I made it to the beginning of chapter 4 of the book before giving up completely because I was so frustrated with the whole experience. As for the audiobooks, when they actually work, they work okay. Good luck getting them to work, though. It takes ages for them to download and even when they’re downloaded, pauses happen like they’re buffering. What is the point of completely downloading the audiobook to your phone if it’s just going to buffer? And when that happens, it never restarts on its own. I have to restart the whole app and hope I remember roughly where I was in the story because the app sure doesn’t know. Searching for a title through the app is pointless. Even having the exact title of a book won’t always give you the right title, despite my library system owning the rights to it. I can find it on the website itself, but searching through the app is a nightmare. Why my library system uses this, I will never understand. It’s downright awful.

I was so excited! I had just gotten a library card for the Johnson County (KS) Library System and would be able to check out thousands of ebooks! I got the app installed and logged into and found a book I wanted. Then I tried to download it. It seemed to freeze up. I tried again it wasn’t responding at all. Then I got an error message that asked me to send a report of the error. Tapped that button and nothing. Had to force the app to quit. Finally got the book. Now I am having a hard time getting the pages to turn. With kindle I can just easily swipe, not so here. Usually have to tap it at least three times. This should not be so hard. Then in the middle of the night I woke up and couldn’t sleep so I decided to read. I couldn’t get the app to open. It said something about unable to connect to server (I think). I uninstalled and reinstalled the app then it was giving me errors and not letting me even log in. Once I finally got back in I had to redownload the book and then it opened to the wrong page. Seriously disappointed. The other library I use uses Libby which I can just download books into my kindle app. The kindle app is much more reliable. I have never had these kind of issues with it. Also it would be nice if this we’re compatible with good read. That way it would automatically mark books I am reading or have finished. I am hopeful that at least the bugs will get worked out.

Why did you feel like you had to make IOS version look the same as web-based version? The Axis360 app from a couple of years ago was much better. (It seems to coincide with the timing of Follett buying Baker-Taylor. Could it be that Follett wants this app to fail to discourage ppl from using B-T libraries?) I serve on selection committee for our school library’s e-library. The ability for our special needs students to use speech-to-text while seeing the print version of the book was what tipped the scale in favor of Baker-Taylor. That feature no longer works. In addition, the text size option is more limited than the old Axis360 and any other reading app I’ve used. You can’t set the book down and come back to it a couple hours later without having to sign back into Axis 360. This also means they must also find their library first. All these changes makes using Axis360 app too cumbersome for many of our students. I now use our public library’s Overdrive library and the Libby app most of the time. I only use Axis360 and Baker-Taylor when I want a book that I know I selected for our Baker-Taylor library and Overdrive doesn’t have it. It is pretty sad that I can’t recommend our own library. I have even recommended to our selection committee that we cut our losses and discontinue purchasing new books and find a new e-library provider.