TestFlight app not working? crashes or has problems?

TestFlight Status

Published by Apple on 2023-10-24

TestFlight makes it easy to test beta versions of iOS, tvOS, and watchOS apps
and App Clips, then provide valuable feedback to developers before they release
their apps on the App Store. Developers invite testers through email or a public
link.

I have a problem with TestFlight

Are you having issues? Select the issue you are having below and provide feedback to TestFlight.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

100.0%

Something else

100.0%

Reported Issues: 1 Comments

By Shlomo rov 11 months ago

Can't actively my testflight app Need helppppppp Please call me at 330 714 2973 Tried to enter the code and redeem not able to get in

Common dislikes about TestFlight app

- App is rated 4 and up but you have to be 13 to use

- App does not function as advertised

- Issues submitted to various departments not resolved

- Fees not refunded

- Boundaries crossed with use of information

Have a Problem with TestFlight? Report Issue

Common TestFlight Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TestFlight app on iOS and Android devices. Solve all TestFlight app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TestFlight iPhone Issues and Solutions

TestFlight iOS app crashes, not working, errors
TestFlight iOS app network issues
TestFlight on iOS has black/white screen

TestFlight Android App Issues and Solutions

TestFlight has errors/crashing/not working
TestFlight server network connectivity issues
TestFlight has black screen

TestFlight iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TestFlight app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TestFlight app crashes or not working on Iphone (iOS):

Close and restart the TestFlight app on iPhone
Update TestFlight app to the Latest Version for iOS
Uninstall and reinstall TestFlight iPhone app
Update your iPhone to the latest iOS version

Fix TestFlight on iPhone unable to connect to server/internet connection issues::

To resolve TestFlight network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TestFlight black/white screen (blank screen) on iPhone:

Follow the TestFlight iOS app troubleshooting guide Here →

TestFlight Android App Issues and Solutions

Fix TestFlight not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TestFlight app issues:

Force Stop the TestFlight App
1. On android, goto "Settings" » click TestFlight app. » click "Force Stop".

Update TestFlight to the latest version on PlayStore

Clear TestFlight App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TestFlight app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TestFlight.

Fix TestFlight unable to contact server/ TestFlight internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TestFlight » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TestFlight » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TestFlight on android.

Solve TestFlight black/white screens issue on Android:

Follow the TestFlight android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apple, developers of TestFlight.

95.24% Contact Match

Developer: studioNOguides

E-Mail: [email protected]

Website: Visit TestFlight Website

83.33% Contact Match

Developer: Hershe

E-Mail: [email protected]

Website: Visit Hershe Website

About this app

When you test a beta app or App Clip, Apple collects and sends crash logs, usage information, and any feedback you submit to the developer. this app makes it easy to test beta versions of iOS, tvOS, and watchOS apps and App Clips, then provide valuable feedback to developers before they release their apps on TestFlight Store. Apple may use crash logs and usage information to improve our products and services. For instructions on installation, testing, and feedback submission and for details on how your data is handled, see this app. apple. com. The developer may use this information to improve their app and related products. Developers invite testers through email or a public link.