DICE app not working? crashes or has problems?

DICE Status
I have a problem with DICE

Are you having issues? Select the issue you are having below and provide feedback to DICE.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
29 User reports:
App has problems
 User reports 29

⚠️ Most reported problems ⚠️
Not working
40.9%

Something else
34.1%

Login
15.9%

Photo/Video
6.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of DICE Problems 🔥

- Refund policies not always followed

- Return to waitlist feature is sometimes messed up

- Sold tickets without consent

- Emergency situations not always taken into account

📋 15 Reported Issues:

C
Camila 2023-05-06

Can’t download the app it stays loading but not download at all I already changed wifi, 2 times. Is not working

C
Claudia Lasurdo 2023-05-02

Trying to transfer tickets. 1st said the number I entered was not a user...incorrect. 2nd when i goi to send to friend it goes gray and does not prompt me to enter a phone number. All in all the app is not performing well today.

N
Naomi 2023-02-22

Can’t log in. Error message is “Sorry, invalid fan status”. Now the tickets I wanted have sold out. Thanks Dice!

S
Sara 2023-02-18

Not loading for hours now

⚠️ Troubleshoot | Report Issue ⚠️
T
Tina 2023-02-14

App not loading at all even though internet connection is good.

K
Karen Day 2022-10-12

App not working. Takes forever to load and then says there's a problem with my internet connection when in fact my internet is working just fine.

K
Kwong Yin Ming 2022-07-30

Cannot purchase tickets on your website, 'something went wrong' keeps showing Very annoyed thank you

G
Getachew 2022-07-27

I couldn't open Dice career app from android phone. It was working long time ago but not now. Thank you, Getachew

P
Peter Converse 2022-07-22

App not opening on brand new iPhone!! What gives??

⚠️ Troubleshoot | Report Issue ⚠️
E
Elise Sefcsik 2022-07-22

Can not download the app, please help. This is ridiculous.

M
Megan 2022-06-09

Hi there, I cannot register on the app to access my ticket. what can I do? Regards Meg

L
Livia Harrison 2022-06-08

Cannot register app and therefore cannot access primavera sound ticket. Message is “something went wrong”???????

B
Bella 2022-06-04

keeps saying something went wrong every time i try to input information during checkout

C
Candace 2022-05-24

SMS and call option to get code not working to get access to tickets on the app

⚠️ Troubleshoot | Report Issue ⚠️
F
Francesca Wicksteed 2022-05-24

SMS code not coming through so cannot view tickets. Tried call option too.

Showing 1-15 of 15 reported issues:

Have a Problem with DICE: Live Shows? Report Issue




Common DICE Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. DICE iPhone Issues and Solutions

  2. DICE Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: help@dice.fm


Verified email ✔✔

E-Mail: help@dice.fm

Website: 🌍 Visit DICE Website

Privacy Policy: http://dice.fm/privacy_policy.html

Developer: DICE FM




‼️ Outages Happening Right Now