Live shows make us feel good. They’re a time to hang with our friends,
discover new artists or lose ourselves on a dance floor.
Are you having issues? Select the issue you are having below and provide feedback to DICE.
By Camila 1 year ago
Can’t download the app it stays loading but not download at all I already changed wifi, 2 times. Is not working
By claudia lasurdo 1 year ago
Trying to transfer tickets. 1st said the number I entered was not a user...incorrect. 2nd when i goi to send to friend it goes gray and does not prompt me to enter a phone number. All in all the app is not performing well today.
By Naomi 1 year ago
Can’t log in. Error message is “Sorry, invalid fan status”. Now the tickets I wanted have sold out. Thanks Dice!
By Sara 1 year ago
Not loading for hours now
By Tina 1 year ago
App not loading at all even though internet connection is good.
By Karen Day 1 year ago
App not working. Takes forever to load and then says there's a problem with my internet connection when in fact my internet is working just fine.
By Kwong Yin Ming 1 year ago
Cannot purchase tickets on your website, 'something went wrong' keeps showing Very annoyed thank you
By Getachew 1 year ago
I couldn't open Dice career app from android phone. It was working long time ago but not now. Thank you, Getachew
By Peter Converse 1 year ago
App not opening on brand new iPhone!! What gives??
By Elise Sefcsik 1 year ago
Can not download the app, please help. This is ridiculous.
By Megan 2 years ago
Hi there, I cannot register on the app to access my ticket. what can I do? Regards Meg
By Livia harrison 2 years ago
Cannot register app and therefore cannot access primavera sound ticket. Message is “something went wrong”???????
By bella 2 years ago
keeps saying something went wrong every time i try to input information during checkout
By Candace 2 years ago
SMS and call option to get code not working to get access to tickets on the app
By Francesca Wicksteed 2 years ago
SMS code not coming through so cannot view tickets. Tried call option too.
- Refund policies not always followed
- Return to waitlist feature is sometimes messed up
- Sold tickets without consent
- Emergency situations not always taken into account
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Complete guide to troubleshoot DICE app on iOS and Android devices. Solve all DICE app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DICE, developers of DICE.
Contact e-Mail: [email protected]
100% Contact Match
Developer: DICE FM
E-Mail: [email protected]
Website: Visit DICE Website
53.33% Contact Match
Developer: DICE FM
E-Mail: [email protected]
Website: Visit DICE FM Website
Download this app to see what’s happening in your city. – transfer tickets to a friend if you have a spare, can’t make it or as a gift because you’re nice like that. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. Live shows make us feel good. We’re on a mission to bring all of this to more fans, more often. If you have any questions, feelings, concerns, or just want to say hi – send an email to help@this app. fm.