Alertus app not working? crashes or has problems?

Alertus Status

Published by Alertus Technologies, LLC.

With version 3.1.

I have a problem with Alertus

Are you having issues? Select the issue you are having below and provide feedback to Alertus.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Alertus app

- Unable to erase an alert that is 6 months old

- App does not archive old alerts

- On iPhone 7, only part of the message is visible and sometimes there is no message available to see

- One user gave it a low rating due to personal feelings and not based on app performance

Have a Problem with Alertus? Report Issue

Common Alertus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Alertus app on iOS and Android devices. Solve all Alertus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Alertus iPhone Issues and Solutions

Alertus iOS app crashes, not working, errors
Alertus iOS app network issues
Alertus on iOS has black/white screen

Alertus Android App Issues and Solutions

Alertus has errors/crashing/not working
Alertus server network connectivity issues
Alertus has black screen

Alertus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Alertus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Alertus app crashes or not working on Iphone (iOS):

Close and restart the Alertus app on iPhone
Update Alertus app to the Latest Version for iOS
Uninstall and reinstall Alertus iPhone app
Update your iPhone to the latest iOS version

Fix Alertus on iPhone unable to connect to server/internet connection issues::

To resolve Alertus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Alertus black/white screen (blank screen) on iPhone:

Follow the Alertus iOS app troubleshooting guide Here →

Alertus Android App Issues and Solutions

Fix Alertus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Alertus app issues:

Force Stop the Alertus App
1. On android, goto "Settings" » click Alertus app. » click "Force Stop".

Update Alertus to the latest version on PlayStore

Clear Alertus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Alertus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Alertus.

Fix Alertus unable to contact server/ Alertus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Alertus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Alertus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Alertus on android.

Solve Alertus black/white screens issue on Android:

Follow the Alertus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alertus Technologies, LLC., developers of Alertus.

100% Contact Match

Developer: Alertus Technologies LLC

E-Mail: [email protected]

Website: Visit Alertus Website

58.33% Contact Match

Developer: Alertus Technologies LLC

E-Mail: [email protected]

Website: Visit Alertus Technologies LLC Website

About this app

You must opt in to location tracking, and your location history is only stored locally on your device. . - Foreign Language Support - Initial support for French, Spanish and Portuguese. **Network changes to how the this app Server receives incident reports. ThreatWatcher™ Alerts will allow users to track their recent movement for location specific alerting. Location Tracker - Keeps track of your movements over the last 15 for location specific alerting. With version 3. 1. 8 of the Mobile Recipient App, this app is proud to release the personal ThreatWatcher™ functionality. This new feature is accessible to all users and does not require association with an organization that is an this app Customer.