Western Union Netspend Prepaid Reviews

Western Union Netspend Prepaid Reviews

Published by on 2024-08-26

🏷️ About: The Western Union Netspend Prepaid Mastercard mobile app is a powerful tool that helps users take control of their money. It allows users to send or receive a WU money transfer, load checks using mobile image capture, view their Card Account balance, track their spending, and find the closest reload locations. The app is subject to card activation and identity verification.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
47.0%

👿🤬😠 Negative experience
34.8%

🙄💅🫥 Neutral
18.2%

~ from Justuseapp.com NLP analysis of 466 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app is easy to use.

- One reviewer has been using the service for more than 3 years without any issues.

- One reviewer has never paid overdraft fees.

- One reviewer receives text notifications for every transaction.

- The app allows the user to send money from anywhere, including work, home, gym, or even during a romantic night with their spouse.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

Theft

2022-05-22

This literally happened to me two days ago on January 31, 2021.
After i paid for this Western Union/NetSpend card from Safeway, I followed the instructions on the packaging to activate the card calling customer service to verify my personal information. The representative told me they wouldn’t allow me to activate this prepaid card because ofsuspicious activity! I was then told they would be sending me a refund in about 7-10 business days! Then she had the audacity to tell me she was charging me $5 service fee? Really? What service? They did no service for me they Did not do me any service! All they did was hold onto money I was trying to pay a bill with now i gotta pay late fees for theater one! Do not waste your time with This’s unethical Place of “—— artists”!

Mobile check load doesn’t work.

2022-06-23

If your getting WesternUnionNetspendPrepaid to cash a check by your mobile phone this isn’t WesternUnionNetspendPrepaid for you,if continuously crashes, Download Ingo money or current.

Horrible with customer service.

2022-07-24

Told me they opened at 8 am est, I called 20 mins after and it told me they were still closed. Called later around 10 ish, and I'm still on hold as I write this. I had a concern because the way they cash checks online is sketchy and I wanted to make sure they were telling me the right things so if it didn't work, then I'd be able to go after them for it, but they still haven't answered. Complete B.S.

Terrible service

2022-08-25

Took the money I added in the card after asking for my social security number and locked me out my account . Very disappointed.

Honestly. Terrible.

2022-09-26

Waiting to finally receive my money which was loaded 5 days ago on a card and can’t activate it! Have to wait a FULL WEEK! And I pay money to use this. Honestly save the money go to a real bank. Can’t wait to close my account. Don’t believe a thing the customer service tells you. Each one of them have a different answer. I wish I could give zero stars.

Customer service is horrible!

2022-10-27

If you don't have an issue WesternUnionNetspendPrepaid works, but if you have an issue customer service is horrible. Just trying to get them to understand your issue is most of the issue. You ask for clarification and they just repeat what they said the last time?! It's like they're trying to wear you down by pretending ignorance so you don't follow through with your complaint. Horrible..

Glitch ?

2022-11-28

Everytime I open, login, press a button it opens up my chrome screen. But then the chrome screen is blank so I have to go back and forth. It’s getting annoying now.

Wast of time and money..

2022-12-29

I bought this western union prepaid master card in store and put $50 on it and now I can’t activate my card to get my money back which really pisses me off I would give WesternUnionNetspendPrepaid 0/10 wast of my time and money……..

No good

2023-01-30

Won’t let me load my mobile check i been with this bank a little over 8 years and been using the mobile app it never did this i called customer service still no help I never had this issue ever ! Hope it fixes soon :(

Broken

2023-03-03

Since the last update , every time I log in , it automatically takes me to a online site that doesn’t even load up , fix this issue asap

Can’t use mobile check load

2023-04-01

It would be nice to be able to use this feature..

Update fails to load page

2023-05-03

The new update fails to load the “send money” page, WesternUnionNetspendPrepaid is useless now

Load money issue again

2023-06-03

It’s not letting me load money again

Mobile Check Upload

2023-07-05

Great app except the mobile check upload doesn’t work. Fix it.

Can’t load money

2023-08-05

Load money option isn’t working. Makes you call their terrible customer service line.

Can’t connect to bank

2023-09-06

Every time I try to connect to my bank I put my credentials in then it’ll send me to the re-captcha but every time I click the box it just loads and goes back to an empty box.....I’m about to stop using this😡

Direct deposit

2023-10-08

They offer 2 days early Direct deposits if you sign up for it and it never happens! What’s up with that? Why offer something and don’t stand by it. Very disappointed

Amazing App!!! ;-))

2023-11-08

I love WesternUnionNetspendPrepaid. I’m using WesternUnionNetspendPrepaid more than 3 years now,and Easy to use.I highly recommended WesternUnionNetspendPrepaid indeed!!! ;-))

I’m a 5yr customer

2023-12-10

I have been getting DD on this card for years now, I’m they've always been good to me never paid overdraft fees when I do overdraft (never more the $10) and I get texted every transaction. I’m actually afraid to activate the all access card in fear that it will change in a negative way.

First Time user

2024-01-10

I hope everything works perfectly like it has to be.
I'm using the service (Wester Union) but in Walt-marts or HEBs.
Now I want to do it from work or while I'm in the house, or at the gym, or what about at the game?
Perhaps I could be busy on a romantic night with my wife in a hotel and our family or some friends need money.
I don't want to go away running from here to there just to find out that everything is closed.
Well, Panas. Homies, compas, vatos, brothers and cuñados, that's the main reason I'm getting this #wuapp.



Is Western Union Netspend Prepaid Safe? 🤗🙏


Yes. Western Union Netspend Prepaid is very safe to use. This is based on our NLP (Natural language processing) analysis of over 466 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for Western Union Netspend Prepaid Is 57.5/100.


Is Western Union Netspend Prepaid Legit? 💯


Yes. Western Union Netspend Prepaid is a totally legit app. This conclusion was arrived at by running over 466 Western Union Netspend Prepaid User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Western Union Netspend Prepaid Is 79.8/100..


Is Western Union Netspend Prepaid not working? 🚨


Western Union Netspend Prepaid works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Western Union Netspend Prepaid? Post a Review




Features

- Send and receive money using WU money transfer

- Load checks using mobile image capture

- View Card Account balance

- Track spending

- Find the closest reload locations

- No fee to receive Western Union money transfers onto the Western Union Netspend Prepaid Mastercard

- Mobile Check Load service provided by First Century Bank, N.A. and Ingo Money, Inc.

- Fees for money transfers vary and will be calculated at the time of the transfer transaction

- Additional transaction fees, costs, terms and conditions may be associated with the funding and use of the card

- The Western Union name, logo, and related trademarks and service marks are used with permission

- Card issued by Metabank Member FDIC

- No charge for the app, but the user's wireless carrier may charge for messages or data.

  Customer Service/Support
Developer:
NETSPEND CORPORATION