Are you having issues? Select the issue you are having below and provide feedback to Western Union Netspend Prepaid.
- One reviewer had a negative experience with customer service when trying to activate their prepaid card.
- One reviewer was charged a $5 service fee for a card they were unable to activate.
- One reviewer had difficulty reaching customer service and was put on hold for an extended period of time.
- One reviewer had concerns about the online check cashing process and was unable to get answers from customer service.
On my PC, after signing in my Western Union Netspend account, I cannot load money into my account or card from Receiving Western Union Money Transfer. After entering the Western Union Transfer Control Number (MTCN) and the Security Code displayed, I get the following Error message: Unable to Load MTCN: [senderPostalcode.missing] - V2016
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