SAFE Federal Credit Union Reviews

SAFEFederalCreditUnion developers have got to be kidding us with this update, right? The credentials I’ve been using since I was 18 aren’t working and I can’t login into this crappy updated app to see any of my information to transfer my money. The fact that I’m seeing this issue has been going on for a full WEEK while in the mean time the old app is unavailable for use and literally provides a nothing but a link to forcibly transfer us to this one when this piece of crap clearly isn’t ready for launch is unacceptable.

This is seriously making me consider switching banks because SAFE hasn’t gotten with the times in all these years to learn how to incorporate Apple/Google Pay in their app anyway.

I love SAFEFederalCreditUnion it’s easy and convenient. But there are two thing I don’t like about it. One, I don’t like since they have updated SAFEFederalCreditUnion you can no longer view your balance on other accounts that you may have. And two is that you can’t withdraw money out of your other accounts, you can only deposit into those accounts and you can’t see the balance anymore. Other than that it gets the job done.

I have had my account with SAFE Federal Credit Union longer than I’ve had my children and they are in their 40s! I have to say that I would never consider any other banking system as my primary. I have held accounts in banks in the areas I have lived only for the convenience of getting cash but SAFE has always been my primary.

I find SAFEFederalCreditUnion to be very beneficial in all aspects of managing accounts as well as paying bills online...makes social distancing during COVID-19 much easier. Thanks

Each year account holders were invited to an appreciation meeting that recognized newly elected Board officers and rewarded account holders with gifts of appreciation. Is there anything in the planning to express appreciation to account holders?

So tired of getting kicked out and having to enter all my login information again. SAFEFederalCreditUnion is horrible and doesn’t have any updated features like other banks.

Ok so I’ve been playing with SAFEFederalCreditUnion for the past 2 weeks and I’m getting really frustrated. The first day I was able to view all my info and now every time I log in I get a pop up message saying invalid pin and now it’s not letting me view or do anything on SAFEFederalCreditUnion ... I even tried going on my browser and it asking for a passcode. What passcode?? ... been trying for the pass couple of days to get help with this issue without any answer because the phone lines are always busy. Considering changing banks because safe has been slacking for a while now smh

SAFEFederalCreditUnion seems to work well enough but doesn’t have an option for transferring funds from an external account. For that you have to go to the website where this feature hasn’t worked for the past 2 weeks.

I opened the account a month ago, but if there is no way to transfer funds in the account does me no good.

I’ve spent many hours trying to figure out how to enable Touch ID for SAFEFederalCreditUnion. There’s an option to turn TouchID on in SAFEFederalCreditUnion settings, but it doesn’t work. Instead it refers you to your device settings. Touch ID can’t be enabled on device settings until it’s turned on in SAFEFederalCreditUnion . So...there’s a “Catch 22” situation. I Googled this, looked at other SAFE sites, etc. No answer there either. Why is it so darn difficult to turn Touch ID on for SAFEFederalCreditUnion???

SAFEFederalCreditUnion was doing just fine until the upgrade and now I can’t access my account or anything. This is terrible and then it say it’s not compatible to my phone. It need to be fix or back to the old way.

I’ve been with Safe for more than 20 years and has never been disappointed with the service.

Not sure why SAFEFederalCreditUnion has such bad reviews. Although a little clunky it works as it should. Checking your account and making transfers is easy, what more do you need in a bank app.

Good app that meets my needs. Easy to navigate and remote deposit capture has been great. No issues so far.

I am very frustrated with SAFEFederalCreditUnion now. It was very difficult to set up and it continues to be difficult to use. What was wrong with the old way? I used to be able to get in quickly and check was I needed to. Now it requires so many steps it’s ridiculous. I am also linked to family members so I can transfer money easily and that seems to have disappeared. Whoever’s decision this was made a big mistake.

I’m unsatisfied with the fact that other banks will allow you to view your incoming pending deposits into your accounts but this bank will not. If people cannot access their electronic check stubs they at least need to be able to view their incoming deposits into their accounts the day before pay day. :-(

SAFEFederalCreditUnion is nice the only thing that is lame is your can’t cash a check more than $500… but every thing elts works great

This is remarkably improved when compared to the previous version. Enjoy!

I find the set up to be quite difficult. In order to agree to E-sign you have to read the e-sign agreement. Once I do that, there is no way to go back to the registration form. Then I have to start from the beginning. I’ve done this three times within the last 15 minutes. I’m not having a good time lol.

I set up SAFEFederalCreditUnion as instructed. It worked fine the first time I logged in but now I can’t see any of my accounts. What the heck is going on with SAFEFederalCreditUnion?

The Safe Bank App has been such a great way to keep track of all my accounts .

I live outside the US and in order to complete verification the only option given is to receive a phone call which of course did not come through on my non-US number. Now I can’t complete registration nor can I access my account because the old app has been annulled. Complete waste of time and can’t even finish setup.

I can’t even transfer money between bank accounts on SAFEFederalCreditUnion.

The set up for SAFEFederalCreditUnion to log in have to go on a browser ok fine. But once trying to log into the mobile app need to receive a text message or call. But when they call there’s nothing or the static is so bad can’t hear what they’re saying to verify my account

Finally my favorite bank comes out with a much needed upgraded app!

I signed in and set up new password and cannot get back in. Half of my accounts disappeared anyway and the whole thing has been nothing but frustrating. It is not user friendly at all!!

i was forced to up date to new app, three days and still cant get SAFEFederalCreditUnion to show my accounts and all phone linrs have been busy for the past two days!! Safe does not support apple or googlepay, very upsetting.

Eh, i like the set up of SAFEFederalCreditUnion but i’ve been having problems with it every since. I can’t see none of my accounts, i can’t transfer money or anything. I hope they fix this!

So pretty much it just feels like safe “had to update” so they did, and they did it poorly. Learn from other financial institutions and don’t release something until it’s 100% user friendly.

I‘ve done and redone this procedure numerous times and it tells me my information is invalid. I’ve had the same numbers since I was 16......
Phone number for help is a fax line. Email was never responded to. Extremely frustrated.

I keep on putting in my same information to sign in and will not let me, if anyone else is having this problem and knows how to fix it please let me know.

Here we are almost a week past the launch of SAFEFederalCreditUnion and I still am not able to see any accounts, transfer money, hell I can't even log in reliably. LET ME USE THE OLD APP UNTIL THIS ONE IS ACTUALLY WORKING