FORUM Credit Union Reviews

FORUM Credit Union Reviews

Published by on 2024-07-02

🏷️ About: Manage your accounts conveniently and securely using Touch ID® or Face ID® with the FORUM mobile app. Enjoy on-the-go account access including mobile check deposits, finding convenient branch and ATM locations, receiving account alerts, paying bills, and more with FORUM’s easy-to-use app.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
57.4%

😎👌🔥 Positive experience
24.6%

🙄💅🫥 Neutral
18.0%

~ from Justuseapp.com NLP analysis of 63 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Mobile deposit feature works well and is reliable.

- Transferring money is quick and efficient.

- The app is clean, easy to use, and has robust features.

- Loan calculators and budgeting tools are convenient.

- The flip screen feature is a nice addition.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

3.5 out of 5

Joke of an app, but the biggest joke is the institution

2022-06-03

Have a car loan through these crooks. App barely functions. It crashes constantly. Changing tabs almost always means re-entering password or Face-ID. Inability to add outside accounts to pay on my loan. Mobile deposit checks held for 24-48 BUSINESS HOURS for review? Every other bank I’ve can be same day if posted before 12pm. Avoid this bank and their bargain basement app if possible

Not working!

2022-07-04

FORUMCreditUnion says I can’t use until I update through FORUMCreditUnion Store, but won’t let me update. I even tried deleting and reinstalling, and that “new” app said I was using an old version and would have to update.

App needs work

2022-08-05

80% of the time I have to try and log on multiple times just to get in.

Your network may be unreachable

2022-09-06

I’ve seen this error message for weeks. App was great before that.

ironic

2022-10-07

You have to visit your branch to even set up FORUMCreditUnion . I downloaded it so I WOULDN’T have to go there.

Not that good-even for version 1

2022-11-08

I have been a Forum member since before it was Forum. That said, this is just an app that buries a browser. I was hoping for native iOS functionality, and instead FORUMCreditUnion is no better than if I use a browser. Please build in native screens, utilize FORUMCreditUnion lock feature so one does nit have to enter a password and question each time, and you might have a good app. For now, I am not using this. Still tied to my PC.

Not impressed with new update

2022-12-09

The pending charges and release date features need to come back. It's harder to manage my money now because I always forget what's pending in my account. I don't find out until the last minute when I get an overdraft fee from a purchase I made three days ago. Since FORUMCreditUnion has been updated it has been more difficult to manage. It's harder to tell what's been withdrawn from the account and what's been deposited, the red and green numbers use to help me but now everything is the same color so I don't know what came from which account.

Works less than half the time

2023-01-10

Most times I end up going to the website because FORUMCreditUnion is down.

Mobile deposits, what happened?

2023-02-11

I don't ask a lot out of a banking app. I mainly just want to check my balances, transfer funds, pay bills and make mobile deposits. Found out I can't add a new payee on FORUMCreditUnion which was annoying. But I still have a laptop so ok. But now I can't get the camera to take a decent picture in order to do a mobile deposit. It was always a pain to do written checks when signatures crossed the bottom numbers. But now I can't even do bank issued, printed checks. The picture looks fine on my screen but ends up cropped or kind of twisted looking. Please fix this, the main thing I use FORUMCreditUnion for is these deposits.

Very frustrated

2023-03-12

I don’t know how to get a message to the developers except to leave a message here. I’m a credit union member and have been using FORUMCreditUnion for years. It’s been a great but recent experiences have been less than stellar. I use the budget and categorization of my debits, but every time I try to edit or add a category FORUMCreditUnion crashes. Please, please fix this. I’m counting on FORUMCreditUnion to keep me on my budget and I don’t know how I’m doing because I can’t track it any longer. 😡

Balance

2023-04-13

Do not like that checking/savings balance doesn't show after each transaction without having to touch the transaction. Liked it before when it showed right under transaction amount. Please change back.

Nice, but couldn't get DepoZip to work

2023-05-14

I like the new look and layout, but the main feature that I use (DepoZip) would not work. I keep receiving an error when taking a pic of the back of the check I was trying to deposit. Error said low light. Never had an issue with the old DepoZip app.

Was good until the update

2023-06-15

I love FORUMCreditUnion , very helpful. But after the update it stopped automatically logging out when FORUMCreditUnion is closed. What used to happen was I would log in, use FORUMCreditUnion , and then I would hit the home button on my iPhone. If I forgot something immediately I would click FORUMCreditUnion again and it would have me resign in. It no longer does that. To me, with my money being on my phone, that's a security issue that I don't like. If you would like for me to continue using FORUMCreditUnion , I suggest it gets fixed. Other than that I like it.

Mobile deposit

2023-07-16

Please fix the mobile deposits… it keeps saying “folded corners” when they aren’t folded….

Keeping up with the Jones'es

2023-08-17

I have been a member of FCU for many years and this is just one more way that FCU serves it's members. FORUMCreditUnion is very basic, but if you are a member, it gives you access to your accounts while on the go.

Currency issue

2023-09-18

like FORUMCreditUnion , however newest update converts my account into british pounds?????

Simple, Clean, Fast, Reliable! The best CU mobile app in Indiana.

2023-10-19

I've been using FORUMCreditUnion since it was first available. With every new version it gets better. I've never had a problem with mobile deposits and use it 5+ times a month. If I need to quickly transfer money while waiting in a checkout line at the store, it never fails. I have mobile apps for TCU, Indiana Members CU, and Financial Center Federal CU. FORUM's app is by far the cleanest, easiest, and most robust.

Thank you

2023-11-20

Update... Thank you for fixing!

I loved FORUMCreditUnion, until the login screen disappeared. No matter what I do I can't get it back. Even if I uninstall and reinstall restart my device doesn't work. It looks and briefly acts like the login screen is going to come up then skips over it. Please fix/help. Thanks.

LOVE LOVE the update

2023-12-21

So excited that I can use flip screen on the new version! The added enhancements of loan calculators and the budgeting tools right there coupled with remote capture in the same app is a real convenience. Way to go FORUM team! You out did yourself again!

Much better!!!!

2024-01-22

I love FORUMCreditUnion now...much more convenient! I love that you can transfer now and I also love the alerts! Thank you for updating it!



Is FORUM Credit Union Safe? 🤗🙏


Yes. FORUM Credit Union is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 63 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for FORUM Credit Union Is 30.0/100.


Is FORUM Credit Union Legit? 💯


Yes. FORUM Credit Union is legit, but not 100% legit to us. This conclusion was arrived at by running over 63 FORUM Credit Union User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for FORUM Credit Union Is 52/100..


Is FORUM Credit Union not working? 🚨


FORUM Credit Union works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with FORUM Credit Union? Post a Review




Features

Enjoy on-the-go account access including mobile check deposits, finding convenient branch and ATM locations, receiving account alerts, paying bills, and more with FORUM’s easy-to-use app.

Alerts may be delayed or undelivered for various reasons, including service outages affecting your phone, wireless, or internet provider; technology failures; and system capacity limitations.

Manage your accounts conveniently and securely using Touch ID® or Face ID® with the FORUM mobile app.

FICO is a registered trademark of Fair Issac Corporation in the United States and other countries.

Face ID and Touch ID are registered trademarks of Apple, Inc.

Such charges include those from your communications service provider.

Some features may be available for eligible accounts and members only.

Message and data rates may apply.

  Customer Service/Support
Developer:
FORUM Credit Union

Contact e-Mail: