Tacx Training™ Reviews

This is a really outstanding app to use with a smart trainer. The virtual ride experience is much more realistic than Zwift; the model used for the climbing and descending is much better, and the road feel available on a Tacx Neo trainer or Neo Bike is a nice feature.

Problems: both on the iPad and iPhone version, the analysis graphs (of speed, power, heart rate, etc.) available at the end of a ride do not get plotted with proper scaling of the data; much of the data goes off scale, and there is no way currently to resize the y axis of the graphs. This needs to be addressed.

Also: there should be a way to send the ride data to the Garmin Connect service in addition to Strava. At least one would expect that the Garmin Connect service would be an option given that Garmin International now owns Tacx. Maybe this can be added in a future version.

Overall, this is really great app, and I prefer it to using Zwift because these rides available are real world. One can try out the courses for Milan-San Remo or the Tour de France climbs. (I need to be much fitter to survive the latter...).

I bought a $1400 tacx neo 2 under the assumption that I would be able to control it. TacxTraining is the only controller for the trainer.

It is a disaster. It requires constant internet. Even with a solid WiFi connection TacxTraining is extremely slow to respond when setting up a workout. If I turn off my phone screen in the middle of a workout TacxTraining fails to restart the workout and I have to force quit and start over. The company advertises pedal stroke analysis on their website but fails to include the feature on mobile. It’s only available when you sit in front of a windows 10 computer while you workout.

If I could return my trainer I would. This is a classic example of making things “smart” and “internet connected” done poorly— with disastrous results. Tacx needs to fix this software as a responsibility to all the customers who paid massive amounts of money for a hamstrung piece of equipment

App demands integration with Garmin and now doesn’t upload to Strava. Also do not see options to export workout or manual upload to Strava

So after receiving response, Tacx can no longer export directly to Strava. All instructions one may see online for options are no longer valid. You must connect via Garmin Connect then the transfers can occur. With the transfer through Garmin Connect it appears you lose the title and description of the virtual ride provided by Tacx and the generic description of morning, afternoon, etc ride.

This is the only app I use with my NEO 2T. I like it a lot for huge variety of routes.
But there’s is an issue I don’t like. Seems like there are lazy programmers in your team.
Why, when I ride on GPS (London, NY) and accidentally touch the screen, the map stop moving and my position is moving away. There’s no way to re-center my position and let the map to move like before. My exercise is always ruined.
Actually the same is happening in movie rides. When I switch during ride from street view to satellite view and adjust (zoom in/out) the re-center button on left would disappear and here I’m again with not moving map. So disappointing.

So I’ve done 5 rides on my Tacx Trainer using TacxTraining on my iPad. I’m really enjoying the options in Tacx, but I have a few suggestions for improvement.

- Better user support: the guides online at Garmin are the same a as the basic setup guide shipped with the trainer, and TacxTraining doesn’t really help there, either. I had to Google for tips on how to set everything up and get started.
- real-time prompts: some audio cues while in a workout would be helpful, including prompts when you get out of a training zone
- Upload photos when syncing to social media: I’ve only figured out how to upload the map and data to Strava, but my friends who use Zwift can show some screen captures from their rides. If you were picking a training app and were using yours friends’ activities as a guide, which one would look more attractive? Personally I like the real life videos rather than a video game interface.
- Ride analysis is messed up. My screen only shows three bottom part of the graphs for speed, power, cadence, etc., but I can look at all that in Strava, anyways.

I spent hundreds of dollars on downloading films and I can’t play them in TacxTraining. I hear they want recurring revenue and they want you to subscribe. Like a razor and razor blade. But a razor costs next to nothing. It is bull that Tacx expects you to pay almost a thousand dollars for the razor and then wants to charge you another 200 bucks a year to use the razor. Total ripoff. Time to look into Wahoo.

Plus you used to be able to make gps routes of your outside rides and use them on the trainer using the cycling app which was great and it was free. Now they expect you to pay to do that.

I want the 3000 dollars back that I spent on 3 Tacx trainers plus the cost of the movies I bought all of which are now useless as TacxTraining is also clunky. It’s awful that Garmin stole this ability from me AFTER I bought the product. I want the money to go get Wahoo equipment because they at least live to their commitments.

When Tacx cloud migrated and merged with Garmin cloud, all my Tacx data were lost! TacxTraining would keep repeating the two accounts had merged successfully, but in reality all Tacx data (rides, activities, workouts, personal settings etc.) were lost. No chance to fix this, the customer support doesn’t reply to emails, the customer support webpages don’t even load. All this came on top of Garmin’s decision to cancel Tacx previous model and brought in monthly subscriptions for the things (GPS rides, videos etc.) that we had paid for before, when buying the trainer, the software, the videos... So much of my money, time and frustration went into this, with poor to no result. A huge disappointment, Garmin lost their credibility completely. I’m seriously considering selling all my Garmin equipment and switching over to Wahoo.

Got TacxTraining and tried to login in with my Garmin account (since Garmin owns Tacx). TacxTraining appeared to login but spun for 30+ minutes. I tried the desktop app and the web interface, non-worked. I chatted with support (that was semi-hard to find after my email to support email listed here bounced with we do not proved support here anymore) and they say a Tacx account created today but could not reset the password or fix anything (seems something in their backend does not work properly).

Long story short, cannot log in or create a log in. App thus has no functionality and trainer cannot work with TacxTraining it is supposed to work with. Understand there are options, one could buy other trainers, a tacx trainer should work with TacxTraining and the systems that support TacxTraining should work well enough to allow someone to actually use TacxTraining .

Garmin and tacx have lots of work to do here. Everything works great until it doesn’t. then... your lack of serious support comes forward and you leave your customers hanging.

Would not recommend until they have their systems fixed. I was a new to tacx user and right out off the box TacxTraining failed.

I love that I’m able to just hop on and go with TacxTraining, but the lack of connection to the constant heart rate monitor on my wrist is a big negative. If I could control the resistance from my watch too it would be amazing.

I ride a single-speed road/track bike, and I may not know the full range of features of TacxTraining but I feel like there should be a more intuitive way to set myself off on a more tailored training route for my bike. I’m always at the lowest possible resistance on my Tacx Flow because I don’t have the ability to change gears.

Overall it’s a good app for the mandatory indoor exercise we have to do now, but needs some more features.

I really wish the most recent update hasn’t happened. TacxTraining was fine before if a bit clunky. Now it’s no longer possible to see multiple saved workouts at a glance, the information display while riding highlights odd data points (calories???) while making it difficult to see more important ones, etc. I could keep going. Please make the redesign go away!!! I dread it. Three stars because TacxTraining still works and doesn’t crash.

TacxTraining worked great before switching over to GC last week. Previously, I would complete my training ride and hit save. It would give me a ride summary window, log the ride and email me a link of the file to import into my performance management software. Simple and flawless. Now after a training ride, I hit save and the data is gone. No review window, no log in my recent rides and nothing in my GC account. Did a chat session with Garmin help, gave the individual my info and was informed that my lost data would show up within the hour. Nothing. I’ll try contacting Garmin again but my expectations are low.

I’ve been using the Tacx app for over a year now with my Tacx Bushido trainer, I like the types of rides they have in the movie mode. I did get frustrated with problems syncing when Garmin took over Tacx and I tried Fulgaz for a bit but it just didn’t have the same feel that I was used to with Tacx. Been back on since fall ‘21 and haven’t had issues. The only thing I wish it had was the ability to cycle through a route automatically again, for instance the ability to do a few laps of Central Park in NYC or something similar.

The quality of the videos is significantly better than competitors and quantity is good. Physics model is good with latest firmware updates.

However, challenges are open but no one seems to be responding to inquiries upon completion. Additionally customer support emails go unanswered. Perhaps Garmin has forgotten to staff it’s acquired products?? Three weeks and multiple emails sent via different channels go unanswered. Twitter account has been nearly dead for over a year. Even TacxTraining support link on this page is dead and redirects to another page!

This is such a difficult app and bike. Connectivity is aweful. I Can’t open and use sessions within training plans through TacxTraining ,
.The only way to get to them is re-ride ones I’ve already ridden. Also the connection to HRM through TacxTraining is difficult. Doesn’t always work even though I have an new IPhone 12. The desktop version works ok but not well with the ANT and wrist HRM while riding films but not training sessions. I’ve burned so much workout time. Tacx is not compatible with Garmin but it’s the same company. Very frustrated especially after having invested ove $3,500 in this set up.

TacxTraining is not inutitive. At all. Why can’t I just schedule a training plan? I see Training plans, but I cant just use them, also iPad app and IPhone app are different, I want to use the IPAD because it has a bigger screen, but I have to favorite one then go back to a different screen and then do it, why aren’t they all just added? Why can I hit play in from the iPhone? that’s the whole point of a training plan. Also where is my r/l ratio? Why can’t I connect my heart rate monitor? I even paid for a year pro version so that everything would just be easier, but honesly feel like it was a big waste of money. I just spent a bucket of money on the trainer and def dissapointed with TacxTraining . NOT a good first 12 hours with this.

I have been saving for an indoor trainer for a year and was steered in the direction of my Tacx Flux S. The only thing I knew was I wanted direct drive. Grit Cycling in Louisville, Kentucky, my go to shop started selling Tacx gear a few years ago. I knew I loved my smaller equipment from Tacx, but this thing is AWESOME. Best workout l’ve had in a month-since winter set in early. I’ll be on this thing way too much this winter. Only question and possible qualm...I don’t see a way to hook it up with my Fitbit for heart rate info?!

Love the gps and virtual riding options and that you can also download your own Garmin routs, the training options are also on point. With the all the positive there seams to be problems. When training using virtual or gps rides that are longer then 1.5 hours in length the blue tooth drops connection (half of the time). I’ve tried another devise thinking that was the issue but still have problems. Not sure if it’s my tacx trainer or TacxTraining ?

I love how easy TacxTraining is to use, and how I’m able to see all of my stats as I go. There are two minor things I would change:
1. I would love to be able to see a quick comparison of my FTP over time, for an at-a-glance view of my improvement.
2. I would make the “discard” button much less prominent. When I’m tired and have sweat in my eyes, it looks deceptively like an “end workout” button, and I would hate to discard all of that work by accident.

Just okay. I use it in conjunction with Zwift. I like that it is actual video instead of a cartoon but they have a long way to go to make it as smooth running as Zwift. The videos are definitely several steps below professional quality and can vary a bit from vid to vid. FulGaz for instance costs less for same quality and I like that they have some “group rides” you can go on. Since Tacx was bought by Garmin I don’t hold out much hope for improvement in the quality of the experience, only price increases.

The tax video app is best for those who love to ride with power. Cycling is a game of wattage. If that is the kind of rider you are then for the money this is by far the best combo on the market. The tax trainer is insanely fun with exact wattage requirements to get over calls in France and the seven Hills wrong. Having written some of these roads myself I can tell you that it is everything but the smell of cow manure along the roadside. Enjoy.

Good: The interface is good. It connects with my trainer great. I can upload my own GPS routes and ride them. I get to experience the elevation changes smoothly. The view shows a cool overhead map view as I progress on the course while also showing current cycling data and an elevation profile- all the things I want at once. The rides will sync with my Strava account automatically if I choose.
Bad: No way to edit my own uploaded GPS workout names/titles. Also - GPS rides feature a “select subcourse” option but there are no subcourses when I select it and no instructions for creating a subcourse in a GPS file. No instructions for TacxTraining on TacX or Garmin sites - and no manual either. Tutorial videos? TacX tutorial videos are way too old and don’t match the current program. FAQs don’t scratch the surface.

I never would’ve bought this Tacx trainer and learned to use it at home if it had not been for Covid. It has been so incredibly easy to use, as efficient as ever, and brings with it a great sense of comfort and relief that I can now do this whenever I want making it even better.