Contact NS International Support
Company Name: NS Internationaal BV
About: The only thing you need besides your passport. The NS International app is new
and improved! Thanks to your feedback we were able to add some amazing new
features, such as our “MyNS” environment.
NS International Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
100% Contact Match
Developer: NS International
E-Mail: [email protected]
Website: 🌍 Visit NS International Website
83.33% Contact Match
Developer: SNCB International
E-Mail: [email protected]
Website: 🌍 Visit SNCB International Website
3 Most reported problems 😔💔
Can’t get it to load Amsterdam tickets
by Stephenkirsh
I can’t get tickets I’ve purchased loads into the app. I’ve tried on multiple devices, multiple browsers.
I do financial software integration for a living. If I’m having problems, so are many other people.
Rubbish
by Prasinous
When you make a booking, even if the train times change your saved times in this app never change. My train left 33 minutes earlier than shown in this app and I got no notification: not in the app, by email, or by text. BEWARE. (Compensation delays are taking 36+ weeks too)
Also, in the event your train actually is departing at the original time, notifications are only sometimes working. Track changes might not listed.
Thanks to this app and Schiphol airport, my belief in the ability of the Dutch to organise things well is appropriately adjusted.
Very poor app
by Vnishith
I created an account registered through the app. When tried to log in, I was asked to go to the website and enter missing data. There, took some time to figure out how to use English version. Entered details but got an error that the app couldn’t find my house number. There was a “suffix” I had to enter along with house number. Never heard such a thing. Anyway, both Apple and Google map provide directions for public transportation so why bother with this crap?
Have a Problem with NS International? Report Issue
Why should I report an Issue with NS International?
- Pulling issues faced by users like you is a good way to draw attention of NS International to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NS International customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NS International.
