Contact FamilySearch Memories Support
Company Name: FamilySearch International
About: Do you have favorite stories and photos you share at family gatherings? Will
your loved ones benefit by learning more about their relatives? Do you feel an
urgent need to preserve your memories so they are never forgotten and are shared
from generation to generation?
FamilySearch Memories makes collecting,
preserving, and sharing your favorite family memories easy and convenient
wherever you are. You’ll be the one everyone .
FamilySearch Memories Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with FamilySearch Memories. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FamilySearch Memories. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FamilySearch International
Read 3 Customer Service Reviews 😭😔💔
Missing memories. No filters.
by CorrectOpinionMan
Doesn't show all memories. Only the most recent probably 200 or so. Also doesn't have filters to show "not tagged" or "no title" like you can do on the website. The website also needs to adopt the same circular tags and auto-face-circles as the app so everything stays consistent. Very Disappointed. Also people I can tag in photos in the Tree app don't show up in the Memories app, so I have to tag myself in the Memories app then reload the Memories app feed then I have to open Tree app and go to my profile then tag the CORRECT person then delete the tag I made for myself. Complete disaster. Also I can't work on profiles for living people collaboratively with my first cousins!
Attaching to family search files
by BTWJW
Three years ago attaching a audio file to a family search file was relatively easy. Today I cannot figure out how your app even works for attaching pictures or audio files to a specific individual in family search. It should not be complicated. It should not take me two hours to finally give up. It should be obvious how to do that. But to me, it is not. After two hours I still can’t figure it out.
Review
by Lkyspgot
There is something I would love to see apart of family search and that is where you are able to find people that are related to you in the world that they did have it and than they took it off then it was no longer than to use. It was such a great addition to family search. I felt it made familysearch so enjoyable and fascinating to find people that are related that you never knew of and you wanted to dig into family research even more so and there is a tool called find a neighbor or friend ugh to how do nearby that is related to you but when you use the tool it works for a distance of a 100 feet so you cannot find anybody so it’s really a big disappointment it works like a radar and I thought how do you change the distance because 100 feet don’t get you out of your house. I hope this can all be corrected and enhance familysearch because would want to research even more so because they have other avenues to research on. Thank you so much for taking the time to read these suggestions because familysearch would always be the best in family research . Hughie
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- Pulling issues faced by users like you is a good way to draw attention of FamilySearch Memories to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a FamilySearch Memories customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FamilySearch Memories.
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