Company Name: InBody Co., Ltd.
About: At InBody, our goal is to bring evidence-based health and wellness data to more
individuals so they can find health clarity that stretches far beyond a singular
number on a scale. Using our mobile app in conjunction with one of our body
composition analyzers or blood pressure monitors, users can directly measure
muscle, fat, water, and blood pressure to see how these values, when combined
with activity levels and nutritional h.
Listed below are our top recommendations on how to get in contact with InBody. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact InBody. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: homehealth@inbody.com
Website: 🌍 Visit InBody Website
Privacy Policy: https://appapikr.lookinbody.com/html/app_ko/privacy_220913.html
Developer: InBody
by HHP37
For whatever reason I was automatically logged out of the app. When I came back and used the password I created at sign up, the app said incorrect password. I proceeded to follow the reset password instructions and I made sure I typed the password correctly two times and followed the requirements, but the app said passwords don’t match. I tried this several times and it still didn’t work. I deleted the app and reinstalled it, same issues as I mentioned above. This app is garbage. I contacted “customer service” based on an email provided in other reviews, but they’re unresponsive. Again, trash app if they can’t easily allow end users to navigate their info.
by Bodhijen
I bought the unit in June and have had constant problems with the app. Often it doesn’t complete a scan, just gets hung up. Other times can’t get a connection. Lastly, I will turn it on thru the app, click to start the test and nothing happens. This is really frustrating. I also have changed the unit’s batteries several times but it’s never been the batteries running low. Additionally, I’ve followed all of the suggested fixes to error codes. PLEASE FIX YOUR SOFTWARE APP - these bugs are frustrating and at this time, I DO NOT RECOMMEND purchasing your machines until you fix this problem.
by Unwell On Blast
I bought the scale and it costs $350. This app is very basic and for the price of the product you should be investing more into the app for continuous improvement and satisfaction.
The app and scale have a hard time easily connecting to each other. It should be seemless as when you turn on the app and the scale - it would connect. Not happening.
There should be more user friendly metrics that provides some analysis or puts it on a graph - at minimal. I know this is a new product but there have been smart scales for years and this app needs to catch up to those to be able to compete.
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