Contact InBody

Contact InBody Support


Company Name:

About: At InBody, our goal is to bring evidence-based health and wellness data to more
individuals so they can find health clarity that stretches far beyond a singular
number on a scale. Using our mobile app in conjunction with one of our body
composition analyzers or blood pressure monitors, users can directly measure
muscle, fat, water, and blood pressure to see how these values, when combined
with activity levels and nutritional h.


 
  2024-11-19

InBody Customer Service 👿🤬😡😠💢😤

InBody Contact Information

Listed below are our top recommendations on how to get in contact with InBody. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact InBody. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email ✔✔

E-Mail: homehealth@inbody.com

Website: 🌍 Visit InBody Website

Privacy Policy: https://appapikr.lookinbody.com/html/app_ko/privacy_220913.html

Developer: InBody






Read 3 Customer Service Reviews 😭😔💔

2.9 out of 5

Cannot Log Back In

2024-01-20

by HHP37

For whatever reason I was automatically logged out of the app. When I came back and used the password I created at sign up, the app said incorrect password. I proceeded to follow the reset password instructions and I made sure I typed the password correctly two times and followed the requirements, but the app said passwords don’t match. I tried this several times and it still didn’t work. I deleted the app and reinstalled it, same issues as I mentioned above. This app is garbage. I contacted “customer service” based on an email provided in other reviews, but they’re unresponsive. Again, trash app if they can’t easily allow end users to navigate their info.

Constantly Not Working Correctly

2024-01-21

by Bodhijen

I bought the unit in June and have had constant problems with the app. Often it doesn’t complete a scan, just gets hung up. Other times can’t get a connection. Lastly, I will turn it on thru the app, click to start the test and nothing happens. This is really frustrating. I also have changed the unit’s batteries several times but it’s never been the batteries running low. Additionally, I’ve followed all of the suggested fixes to error codes. PLEASE FIX YOUR SOFTWARE APP - these bugs are frustrating and at this time, I DO NOT RECOMMEND purchasing your machines until you fix this problem.

Great and expensive product for a subpar app

2024-01-22

by Unwell On Blast

I bought the scale and it costs $350. This app is very basic and for the price of the product you should be investing more into the app for continuous improvement and satisfaction.

The app and scale have a hard time easily connecting to each other. It should be seemless as when you turn on the app and the scale - it would connect. Not happening.

There should be more user friendly metrics that provides some analysis or puts it on a graph - at minimal. I know this is a new product but there have been smart scales for years and this app needs to catch up to those to be able to compete.


Have a Problem with InBody? Report Issue




Why should I report an Issue with InBody?

  1. Pulling issues faced by users like you is a good way to draw attention of InBody to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a InBody customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using InBody.


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