InBody Reviews

by Bodhijen

I bought the unit in June and have had constant problems with InBody . Often it doesn’t complete a scan, just gets hung up. Other times can’t get a connection. Lastly, I will turn it on thru InBody , click to start the test and nothing happens. This is really frustrating. I also have changed the unit’s batteries several times but it’s never been the batteries running low. Additionally, I’ve followed all of the suggested fixes to error codes. PLEASE FIX YOUR SOFTWARE APP - these bugs are frustrating and at this time, I DO NOT RECOMMEND purchasing your machines until you fix this problem.

by Unwell On Blast

I bought the scale and it costs $350. InBody is very basic and for the price of the product you should be investing more into InBody for continuous improvement and satisfaction.

InBody and scale have a hard time easily connecting to each other. It should be seemless as when you turn on InBody and the scale - it would connect. Not happening.

There should be more user friendly metrics that provides some analysis or puts it on a graph - at minimal. I know this is a new product but there have been smart scales for years and InBody needs to catch up to those to be able to compete.

by InBody User

I was so excited to be able to bring with me my results and be able to track everything on a daily basis. I’ve been an this app user for many years, I bought the this app band 2 which is working perfectly, but InBody is just a waste of space in my phone, it only linked once with the Band and after that it just doesn’t, it doesn’t take de data from the band, even that my Bluetooth shows me the band is connected to the phone, It won’t connect to InBody . Very disappointed.

by Peatswift

InBody does not play nice with password managers. Not only does it fail to trigger Keychain to generate one, it doesn’t trigger Keychain to autofill. Stay with me, it gets worse. Trying to copy and paste a good one also fails. In the initial setup, attempting to paste in the ‘confirm’ field actually pasted to the end of what you have in the first password field. In the ‘change password’ dialogue, pasting in either new field appends to what’s in the ‘old password’ field. Stop promoting the use of bad passwords.

by Nick2349186

I’ve been using the this app app for months to track my body composition, but recently, I was suddenly logged out without any reason. When I tried to log back in, InBody kept saying my password was wrong. I attempted to reset my password multiple times, but InBody wouldn’t allow it.

I reached out to their support team through multiple help emails, but I received no response at all. This lack of customer support is incredibly frustrating, especially since the this app scan relies entirely on InBody to function. Without access to InBody , the this app device is essentially useless.

Overall, InBody has been a huge disappointment. If you’re considering investing in this app, I would advise against it. Don’t waste your money on a product with such poor app support and unreliable functionality.

by Bmitch1234562

I’ve tried redownloading InBody and it still won’t let me register my account. I’ve been able to click send and resend the verify and it won’t go through and yes I’ve made sure I’ve I’m using the right email, checked spam and junk, and even tried my backup emails. Until I’m able to login properly InBody doesn’t deserve any credit since it doesn’t do anything for me at the moment

by HHP37

For whatever reason I was automatically logged out of InBody . When I came back and used the password I created at sign up, InBody said incorrect password. I proceeded to follow the reset password instructions and I made sure I typed the password correctly two times and followed the requirements, but InBody said passwords don’t match. I tried this several times and it still didn’t work. I deleted InBody and reinstalled it, same issues as I mentioned above. InBody is garbage. I contacted “customer service” based on an email provided in other reviews, but they’re unresponsive. Again, trash app if they can’t easily allow end users to navigate their info.

by Grump987654

I can’t judge what InBody does, because I didn’t get past the very poorly implemented signup process. The password control doesn’t allow the default interactions with autofill and password managers, or even the clipboard, so it is very insecure.
The worst part is that there’s reviews pointing out that exact problem 2 years ago. So, even if a developer’s response will appear below this, I don’t really expect any improvement of this situation.
It’s a shame, since the device itself and the analysis are actually nice.

by Mad In ESt

I have the home scale, and as of end of Jan ‘23 InBody won’t connect to it at all. After deleting and downloading InBody again, the whole login process is changed - based on phone number not my prior userID. And the password set up process doesn’t allow you to insert the auto generated strong password saved from iPhone So it’s a mess. my history is likey not going show up since the login ID is different, if I can get through the login process at all. Considering the scale cost $370 and it’s this much of a problem after 6 months I’m beyond disappointed.

by Lotus1087

I was so disappointed when I got to the gym and learned they are no longer doing the printouts. I used to keep track of my Lean Mass and I also liked seeing how much water weight I was carrying, and InBody unfortunately does not include those details. It also listed the BMR in kJ versus kcal,so now I have to go do my own conversions and calculations to keep track of my progress compared to where I was before. Super inconvenient. It also does not include the body segments, so I don’t know how symmetrical my left and right sides are measuring. InBody is a good idea in general, I feel, but hope they update it with improvements more consistent with all the data the printout offered.

by Christopher_p

There is a bug that made me waste time when trying to login. When you reset your password and you’re done entering the password a second time, make sure to not click “Done” on the keyboard, instead tap anywhere on the screen to make the keyboard disappear, in order to click the “Confirm” button. Otherwise, an error “Passwords do not match” will prevent you from resetting your password, even though they do match.

by Xcellz

I recently bought the h30 model, and it works great, the problem is with InBody , does not sync users correctly if they’ve been added from different devices. The biggest issue is that it’s advertised for 20 users and only allows 8. Can someone please get back to me regarding this issue, or I may have to return it, so far not satisfied.

by Bwalshin

I wish InBody would let you enter all the other data you get on the print outs so it can all be stored in one place. I’m currently retaining all this in an excel spreadsheet so I don't lose it. Besides InBody only retaining high level data (weight, BFP, BMI, etc.), it’s okay.

The biggest problem and common I’m seeing with other reviews is that the Apple Health integration doesn’t work. I’ve added data to InBody manually and automatically from an this app scale.
The this app and Apple Health settings are turned as per the instructions from InBody and the. I can see the same app instructions are copied and pasted on the other reviews.
I also tried to look on the this app website and found there is no mention of InBody or any support online for it.

This is not helpful as is doesn’t resolve the issue.
Is there a known bug or is there a specific way to turn on the settings that InBody and copied developer response isn't telling us?

Becuase of the lack of data retention in InBody and poor support I’m giving it 2 stars.

by Mlwollman

FIrst, fix the sync with Apple Health so i can come this data with other Apps and share with my doctor and trainer. Also to sync with myFitnessPal.

Second, allow the user to set units, specifically Calories versus kiloJoules.

Other than that it was relatively easy to setup InBody and receive data from the fancy scale at the Gym.

by Merebellen

I’ve been doing this app scans for more than two years, and for some reason the this app app has logged me out for the very first time. I don’t remember my password and have attempted to reset it now for two days. The requirements listed on the reset Password page are illogical and any attempt to meet the requirements fails. It continually says passwords do not match. They clearly don’t have great security because I’m actually able to copy and paste matching passwords into each slot so I know that there is some sort of bug or issue with the system. You guys should do way better than this with communication and security. Unacceptable.

by Vfdhuhcfhjnnnnn

I don’t see any reason why I shouldn’t be able to view past results. Recommend for new users saving every single scan because you’ll never be able to see them again. The dietary suggestions are also very badly off. The machines seems to frequently give random results on certain things. I am fairly confident that my left arm did not gain 2lbs within a month.

by Jaybay92196

InBody could be great but with the website not working well and InBody being buggy it's hard to see goals. I applied how easy it is to see all my scans and what not. And I LOVED that there is a new feature to set goals like adding fat or muscle or losing fat or muscle. However, the minus sign doesn't work when my goal is to drop fat. I already have so much muscle I want to lean out but I can't even set that as my goal. It's a little annoying and frustrating.

by Laverniust

I normally use InBody on my phone since I weigh in at a fitness shop, but decided to download it to my iPad so I could see the sheets easier. However, InBody only shows what it would on a phone, leaving a lot of blank black space even in portrait mode. It's disappointing considering how standard responsive design should be nowadays

by Idavidram95

InBody would be amazing if you could add your info to the health app. The buttons that take you to some link in a browser are annoying and make the experience slow. Especially the one on the bottom at the center. The pictures on InBody info section also don’t reflect the redesign.

by Dan H 305

I enjoy InBody and like the metrics that it provides. When adding a second user, it kinda works a little buggy. I Installed InBody on my girlfriend’s phone and it sometimes “drops” her data. I added her as a second user on my phone and this seems to work sometimes but it oddly seems to “sync” to her phone a few minutes later. I would like to see her install InBody and be able to use it seemlessly to track her data on her phone. I shouldn’t have to add her on my phone in order for her to track her data.

Additionally, the female voice of InBody sometimes works and sometimes doesn’t. I don’t know why.

All and all, great scale and app….look forward to future updates.

by ProNoob_YT

So far I like InBody it keeps all of your information organized, I just wish you didn’t have to leave InBody to learn what the information is, if you could click on them and have it give you a brief description, and I wish you could link your information to the health app. If you add those I will change my review to a 5 star.

by Pizana7

Chiropractic Doctor and Staff were the best, this is the first time that l feel welcome in a health clinic, they show care and attention to every patient and they let you know that they wanted to cure you not just to do maintenance like most doctor in the US. They make to feel like home and the service was excellent, l highly recommend them to anyone.

by Jhonsh

Just bought this at Costco in Korea, downloaded InBody (was a bit worried that it wouldn’t work after I read reviews on here), synced the device as it says on InBody and I had no problem whatsoever. Maybe the recent update has fixed all the issues addressed on these reviews.

by Helem T

I worked one on one today with Alex Redmann. I cannot say enough on how good he is! I asked for some assistance and he gave me what I needed. I rate him an excellence in his knowledge. He explained everything to me. I felt I was back in school! He definitely knows his profession!

I go to this gym because of the family atmosphere. Everyone on staff at the Riggs location, are ROCK STARS!! Owners must be proud of what Cameron, Preston, and Alex do there!

by Saws Da Moor

Edit - updated rating. Developer responded with a fix (OS update) and it works like a dream!

I’ve used lots of bad apps and UIs. I generally suffer through them, because I can’t make them better. But this was awful. I couldn’t even enter my password as a new user. If you want me to confirm the thing, perhaps grant a functional text box in which to enter it.

by Legendaryxz

I’m very surprised to see negative reviews about InBody. I use the this app for my own personal goals and for my clients and I’ve been using this for years. We essentially track the overall weight, skeletal muscle mass, body fat mass and body fat percentage. As a trainer, I don’t really need anything else (scale-wise) to track progress. I hope that any bugs that users are experiencing are resolved. In my experience this is the best body fat percentage tracker on the market.

by Nana12-17

I love that I get to keep track of my body compositions with InBody! Fortunately they have different machines we can use to calculate different stats on our bodies. It has helped me so much in the long run and even if InBody could use some upgrades, it’s never given me too much of a hassle! 10/10 love it!