mobee app not working? crashes or has problems?

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Last Updated on 2017-06-07 by SoGo

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Common mobee Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot mobee app on iOS and Android devices. Solve all mobee app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

mobee iPhone Issues and Solutions

mobee iOS app crashes, not working, errors
mobee iOS app network issues
mobee on iOS has black/white screen

mobee Android App Issues and Solutions

mobee has errors/crashing/not working
mobee server network connectivity issues
mobee has black screen

mobee iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever mobee app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix mobee app crashes or not working on Iphone (iOS):

Close and restart the mobee app on iPhone
Update mobee app to the Latest Version for iOS
Uninstall and reinstall mobee iPhone app
Update your iPhone to the latest iOS version

Fix mobee on iPhone unable to connect to server/internet connection issues::

To resolve mobee network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix mobee black/white screen (blank screen) on iPhone:

Follow the mobee iOS app troubleshooting guide Here →

mobee Android App Issues and Solutions

Fix mobee not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent mobee app issues:

Force Stop the mobee App
1. On android, goto "Settings" » click mobee app. » click "Force Stop".

Update mobee to the latest version on PlayStore

Clear mobee App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "mobee app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch mobee.

Fix mobee unable to contact server/ mobee internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click mobee » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got mobee » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch mobee on android.

Solve mobee black/white screens issue on Android:

Follow the mobee android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SoGo, developers of mobee.

About this app

Nos modes de déplacement évoluent, consciente de ces nouvelles révolutions autour de l’éco-mobilité et de ces nouveaux enjeux environnementaux, la Principauté de Monaco et Sodetrel, vous offrent avec this app un service d’auto-partage innovant accessible en Principauté 24h/24 et 7j/7. this app est la solution qui répond à vos besoins de déplacements quotidiens et occasionnels sans contrainte de temps d’utilisation ni de lieu de restitution : vous prenez, vous utilisez et vous rendez votre véhicule où vous le souhaitez. L'application this app vous permet en quelques secondes de réserver puis démarrer un véhicule via votre smartphone et de consulter votre historique de consommation.