Citiz Status

Last Updated on 2022-03-14 by France-Autopartage

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⚠️ Most reported problems ⚠️

Not working

43.8%

31.3%

Account

18.8%

Screen

6.3%

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Common Citiz Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Citiz network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Citiz App
1. On android, goto Settings » Citiz » click [Force Stop]

Clear Citiz App Cache and Data:
1. On android, goto Settings » Apps » Citiz » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Citiz.

On android, goto Settings » Apps or Manage Apps tab.
Click Citiz » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Citiz » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Citiz

Contact e-Mail: mobile@citiz.fr

E-Mail: mobile@citiz.fr

Website: 🌍 Visit Citiz Website

Privacy Policy: https://citiz.coop/mentions-legales

Developer: France-Autopartage

Feb 28, 2025, 11:23 AM
a user from Villeurbanne, France reported problems with Citiz : Not working
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