PureReader app not working? crashes or has problems?

PureReader Status

Last Updated on 2019-02-21 by EXphinxDev

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Summary of PureReader Problems 😠👌🔥

- Does not support images in epub format

- Page flipping animation cannot be customized

- Not compatible with iPad

- In-app purchase and upgrade process may be confusing and frustrating for some users

Have a Problem with PureReader - a TXT/EPUB Reader? Report Issue

Common PureReader Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PureReader app on iOS and Android devices. Solve all PureReader app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PureReader iPhone Issues and Solutions

PureReader iOS app crashes, not working, errors
PureReader iOS app network issues
PureReader on iOS has black/white screen

PureReader Android App Issues and Solutions

PureReader has errors/crashing/not working
PureReader server network connectivity issues
PureReader has black screen

PureReader iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PureReader app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PureReader app crashes or not working on Iphone (iOS):

Close and restart the PureReader app on iPhone
Update PureReader app to the Latest Version for iOS
Uninstall and reinstall PureReader iPhone app
Update your iPhone to the latest iOS version

Fix PureReader on iPhone unable to connect to server/internet connection issues::

To resolve PureReader network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PureReader black/white screen (blank screen) on iPhone:

Follow the PureReader iOS app troubleshooting guide Here →

PureReader Android App Issues and Solutions

Fix PureReader not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PureReader app issues:

Force Stop the PureReader App
1. On android, goto "Settings" » click PureReader app. » click "Force Stop".

Update PureReader to the latest version on PlayStore

Clear PureReader App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PureReader app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PureReader.

Fix PureReader unable to contact server/ PureReader internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PureReader » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PureReader » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PureReader on android.

Solve PureReader black/white screens issue on Android:

Follow the PureReader android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EXphinxDev, developers of PureReader.

About this app

this app is a Simple and Fast txt/epub ebook reader. • Transfer books via Wi-Fi or iTunes File Sharing.