Tropicana Casino NJ Reviews

by PISSEDoffNJguy

On several occasions TropicanaCasinoNJ I was playing which is a triple wheel of fortune did not pay me my winnings. The first few times I thought maybe I was seeing things because I was pushing the spin button one after another pretty quick. Then when I won an opportunity to spin the triple wheel TropicanaCasinoNJ disconnected due to “no data” By the time it reconnected I was not able to spin which would be another definite win. When I logged back in it took me back to the beginning. I hit the button again, and the next time I had a win I waited to see if it paid me my win before spinning again. AGAIN it didn’t!! Now I was validated that it wasn’t my eyes deceiving me. So I did a “live chat” with a rep named Liz who told me everything looked OK on her end. She said unless I had a screen shot of the win, she couldn’t help me. I called the number and asked for a supervisor and was on hold for 20 minutes, no one picked up!!! I’m done. Basically unless you like your money being held hostage and stolen from you, or unless you take a screen shot before and after every hand of cards or every spin of the slot wheels you are screwed if they dont want to pay you! Could this have been a glitch ,sure, but did they return my money, hell no! I’m cashing out and deleting TropicanaCasinoNJ.

by Piedmontese

The new player promotion looked good until you realize you have to lose your entire deposit before you play with house money. Then you have to bet 25 times the deposit amount within 7 days before you can keep any promotional money or winnings from that money. Also withdrawal was requested 6 days ago and it hasn’t even been approved yet. Once approved I will have to wait another 3-5 days to get money. DraftKings new player promo gives $100 casino credit that you can bet right away and you keep the winnings and they also give you $100 sports free bet. Caesars promotion is not good.

by Frustrated-One

I play a lot of online casino games. I understand that I have to wait for a winning to be processed. They say it will take 48 hours. I have been waiting for 6 days. It is not a significant amount of money. I called player support and they did not help. I was told that there is a backlog. I asked to speak to a supervisor but was told that I had to email the supervisor. Emailed the supervisor and got no response. Still waiting on for payment.

by Hdhxh Hh Hxhhxhd

Kept getting booted out of game due to boundary issue and I live in heart of NJ. Also, got error saying account was suspended and then was able to log back in immediately. Went to chat and I was 6th in queue and no service. I was trying to permanently close my account and couldn’t do it, so I set all my limits to 1 to be done with this site.

Understand the bad ratings on this site , must be due to customer service. Last, the payouts are awful as with most online casinos but don’t EVER expect to hit a bonus on any game it just won’t happen. I NEVER hit spin bonus on ANY game, please save your money and time. I know, I will probably get the response from Caesars saying how they are regulated by NJ and odds are the same with each spin. Blah blah blah, bunch of baloney. Ceasars was my last stop with online gaming and they officially pushed me to quit. Hopefully casinos open soon. Online gambling is so rigged, NJ doesn’t regulate them even though they are supposed to, let’s face it.

by Scan Dog

It was quite good in the beginning. It let you get some of your money back, not winning much of course.....it is a casino after all...lol...so it was fun. But after awhile, it just simply stopped paying. Just to give you an example, I was playing a game called gonzo. I was doing 10 and 15 dollar spins. I got the bonus a few times and it paid less than a 100 dollars. This has happened to me on many games and I would like to warn people, don’t bother with TropicanaCasinoNJ. Try TROP OR GOLDEN NUGGET. THEYVE BEEN VERY FAIR. CAESARS ROBS YOU.

by Swim426

I can deal with the fact that TropicanaCasinoNJ is not the most intuitive app in the world. But good luck getting any money out of Caesars. I made a couple deposits which they took immediately. Now that I won and want to withdraw money to my bank account, first they say it could take up to 10 days. Now 8 days later I get a notice that they want copies of my bank statement and my credit card to “verify” before they are going to send me my money. What could they possibly need a copy of my bank statement for? Hopefully one of these weeks I’ll get my money back. Then I’m done with this ripoff.

by Jnachod2015

This site sends out a lot of bonus offers in your email, but its biggest weakness is they don’t process withdrawals promptly. They also have a “reverse withdrawal” feature that encourages problem gambling. The Gaming Commission has already warned NJ online gambling sites not to delay withdrawals yet this place always takes their time sending your winnings to you.

It’s crazy that DraftKings and Fanduel can automatically send you your payouts to PayPal in a matter of minutes to perhaps no more than one day from your request, and that is never possible here.

by Cindyrella-5

Shouldn’t be any stars. Don’t know why I even come to this casino. They take take take from you then give you a pittance of your money back you will NEVER ever be ahead. They take you deposits very quickly from your bank account. They wait week or more to give you what you won always making sure you’ve lost way more than they give you back and ONLY after they’ve taken all of it from your bank account. If you check your win/loss statement it will be a lie! They will make it look much better for you than it is with even hundreds of dollars you lost missing from the loss amount. Liars

by Danah768

I’ve been playing here for years and I like the fact that they have a lot of video poker games but for some reason the game king poker will not open and it freezes up,so there goes 7 or more variations you had to pick from this problem isn’t new and it has been going on for months, so if you are a video poker player go somewhere else because they don’t seem to care or want to fix this bug

by Xbrett23x

Received a deposit bonus in the mail. Deposit $2,021 and they’ll double it for free. Asked an employee in the chat the play through requirement. He told me that he didn’t have that info and he’ll have a supervisor send an email. Naturally I being playing and lose money and I see the progress bar didn’t even move after betting $2k. I reached out to them again and this time he told me I need to play $100,000 in roulette to withdraw anything. Yes. One hundred thousand dollars in roulette. That is not a typo. Stay far away from this scam trash app/site. I could not be more disgusted with this company and this casino. Do not download under any circumstance.

by Klprend

Caesar’s Casino newly updated website is horrible. They have removed all of the games I played and did not notify anyone of the update prior. I made a deposit to get bonus funds and the update took place almost immediately after my deposit. I have not used any of my deposit or the promotional funds and am having trouble withdrawing my $200. I do not want to waste my $ playing on your website since you have removed all my favorites. You take my money with no mention of this major update?? Pretty bad scamming your customers like that. I have emailed Caesar’s about my $200 deposit that I want returned. If I don’t get a response, I will take this further.
Karen Prendergast

by No Longer Customer

Better chance to win mega millions than to win one penny on this site. The worst site I’ve ever played on and it crashes continuously. I get that it’s gambling and you win and lose but my experience with this site is payouts of less than 10% of the time, if not less. It’s an absolute robbery. Go to Golden Nugget or Sugar House where they actually give you somewhat of a chance and it’s much fairer play than this site will ever give you. Disgusting.
Update- tried one last time and again not only robbery but continued to crash non stop. Seems like all these bad reviews have ruffled some feathers over there and the fix is in. Percentage payout this last time was less than 15% on over hundreds of spins- players beware!

by Ekjsyabkend

I played for a lot $$$ and soon realised there are major issues with not only TropicanaCasinoNJ and slots but customer service.
So in many occasions I have been disconnected while chasing a bonus I am thrown away TropicanaCasinoNJ and then when I get back the pot is empty. (Happened at least 5 times with dancing drums 3 times and then 2 fifth fortune) also once with the donut slots.
Anyway the first times I though I was crazy then I start taking screenshots, when I was near the bonus and the pot was full I was disconnected saying there was an error on their end got back in bonus missed. I have contacted it them for both times I had photos customer service it’s been a while and although they opened a ticket I haven’t received any explanation or resolution. Keep in mind I spend at least 500$ to reach the pit full point.

Also like many have mentioned when you withdraw actual winnings 500+ they take forever to withdraw them leaving them there inevitably to be played if you withdraw small amounts you have them next day..
I definitely suggest another app casino in NJ B***
That gives bonuses all the time and the slots win more...

by Tdubb77

I used to love TropicanaCasinoNJ but there have been way too many glitches and most to the games don’t even load. I have tried several times uninstalling and reinstalling TropicanaCasinoNJ as well as updated my software but still no success with a good number of games not loading. Also there are not enough selections of games. The games are too old. Other online casinos have more selection of games and less technical issues. I only play on Caesar’s app because of the benefits of earning tier credits playing online as opposed to going to the Casino, which is how I earned Diamond Plus. Lastly the winning odds have decreased since they have changed TropicanaCasinoNJ format and seem to be more focused on sports betting. Today was my last day betting on Caesar’s.

by Casinogamer2

I like to play on many sites and enjoy gambling just as much as anyone. This site is fun and has a lot of new games that some others don’t offer. My issue with Cesars is when you actually win something it goes under investigation and takes them over 1-2 weeks to pay out. Just odd you can lose no problem but when you win don’t expect a fast payout as they will prolong it to possibly entice you to cancel and lose it. Also their RTP seems funny compared to many other sites I play on. They advertise the same RTP as others but def does not feel that way. Ok I understand might be bad luck but I’ve played a lot it it just feels funny.

You can play where you please just figured I’d give you my experience. There are many options in NJ that offers better support and payouts faster then this casino.

by Whatinthewor1d

Caesar's is absolutely hands down the worst experience I have ever had with a sportsbook in my life. They get me to sign up offering a $300 deposit match, but when I make the initial deposit, there's no match.

So I reach out to them and they say I need to make a bet first then they will match it. I make the full bet then they credit my account as a free bet, not a match. So then I need to make another deposit. By this time, I've missed all kickoffs so I wait until next week. I log back in next week and the free bet is gone.

So now I try to withdraw my second deposit and it goes into processing. It has been nearly a week and still just processing and all they can say is withdrawals are taking longer than expected due to a large influx. But they can instantly take my money right?

False advertising, poor customer service, and now just STOLEN MONEY. TropicanaCasinoNJ is absolute garbage too, always crashing and making me sign back in and doesn't properly add bets to my bet slip unless I click them multiple times.

STAY AWAY FROM CAEASARS CASINO IF YOU EVER CARE TO SEE YOUR MONEY AGAIN

by Rygyy95

TropicanaCasinoNJ is like a store brand product. No style, no excitement, no fun bonus plays. I only use TropicanaCasinoNJ because it’s hooked to my caesars rewards, but if it wasn’t I wouldn’t even touch TropicanaCasinoNJ. You would think on how big this company is they’d made a better Sportsbook but they don’t. Hopefully one day they catch up to Fanduel. For new players I’d recommend playing only if you’re a rewards member.

by Sharkx23

Nice selection of games, but as a lot of people complain about, games shut down in the middle of playing.
Another issue is getting your withdrawal. I have waited up to 7 days for my withdrawal to be sent to me. Other casinos take a day and a couple casinos you receive your money within an hour, an hour people.
Now the commercials are funny but if Caesar can invent pockets then he should be able to invent a faster way for your withdrawal to be put in your pocket.

by Crazyforcolor

Absurd. It takes them THREE TO FIVE business days to process your winnings and deposit them into Paypal. You can deposit at the speed of light, but don't hold your breath for your winnings. BetMGM: Processes your winnings and has them in your PayPal account in HOURS. I've gotten the money in less than TWO hours at times. As soon as I receive my winnings, I'm not giving Caesar's my business again.

by Erika120

I cannot believe they offer the green machine to play for free, it’s a major reason I go to the casino. I’m hoping this will help keep me out of a real casino when I have the urge to play. I also love that they have dancing drums too!! I don’t play with real money, just demo. Not a ton of payouts with demo mode but just the fact they offer these slots for free is all that matters.
Thank you!!

by K1avalanche

It takes 2 weeks to withdraw from them, but they take your money in seconds. Other sportsbook take a day or two to withdraw from them. Do not get conned with the big bonus match that they offer, because you need to lose your money and play 10 x the amount of bonus before you can cash out. Stay away!

by Thoroughbredjohn

No matter how I tried to use my $10 free sports bet bonus it never worked. Even after contacting support chat online and told what odds the bet had to be I went and tried again at the exact odds they told me to no prevail. I just stopped trying.

by Rosh Spurs

Sports betting has limited options on different types of bets that can be placed on a game (point spread or winner). To be able to access casino promotion bonus money you must bet 5x the amount on table games before you have access. This is stated in terms and conditions but not clearly with promotional advertisements. Draftkings has best betting app, followed by fanduel, good luck!

by Iris6136

I’ve been playing this online casino for years now. Since the last upgrade in their end, there has been nothing but problems. Shutting down games in the middle of them, not loading games, not being able to use the bonuses. I am beyond upset with TropicanaCasinoNJ.

by Winner(except Here)

They will ask you for 25 forms of Id if you try and withdraw money !!!! They have no problem taking your money but to win and withdraw money forget about it !!!!! All your doing is donating and if you win and your excited that you won,YOU WONT SEE A DIME!!!!!

by Cpatlan

I like TropicanaCasinoNJ but all my favorite games crash constantly very frustrating and many times the bonus codes don’t work. Definitely need some bug fixes

by Pat.Diesel

App if fine. I fell for the 300 for first time deposits. There are restrictions on it and you can’t use it as you want.

by Quik Top Computing

Fun to play, but not stable at all. Constantly disconnects me in the middle of roulette games, messing up my strategy. Often tells me I’m not within boundary - even though I am. Fun when it works, but hard to imagine playing for more than pocket change.

by Skuglife

TropicanaCasinoNJ is great besides the fact that it constantly crashes. It could definitely use some upgrades. I will continue to use but holding my breath it doesn’t keep crashing...

by Savannah-Briteizs

I like playing but the crashes are so annoying. I have to delete app and download again. So far in 1 hr reloaded 3 times.. please send update to fix these crashes.

by John Meech

I’ve been playing Caesar’s for around 9-10 months. I have an account with every other NJ online casino so I have a lot of experience with them. Caesars has a good game selection and they have promo’s quite often. Their interface isn’t the best, and they seem to have connection issues every now and then. People complain about payback percentages or bonus frequency but they have no control over it and the specific outcomes. It’s all controlled and regulated by the state and the gaming board. Do you think they’re messing with the outcomes to steal your 100$ deposit ? No. They’re fair just like every other online casino. Overall I’d recommend Golden Nugget over them, but if Caesars has a decent deposit match offer, I’ll bite. They have a decent game selection and good customer service. 4/5 stars is fair since they have some bugs in the connection and the interface looks quite boring but otherwise it’s a great online casino. Also, if you don’t live in NJ, you CANNOT use TropicanaCasinoNJ to gamble. There is TONS of disclaimers staying this. That’s why the rating is so low. People don’t realize it and rate them 1 Star since they can’t use TropicanaCasinoNJ . Why give them a bad review for something YOUR inability to review the terms prior to downloading TropicanaCasinoNJ ?!