Barstool Sportsbook & Casino Reviews

by MattyIce57

First thing first I’m a diehard stoolie and have placed over 200+ bets & 10k+ on BarstoolSportsbookCasino. During the Super Bowl I deposited money via paypal and live bet the under for the game. After I placed my bet my account was showing $0 funds however no bet slip was showing in my active account which was very odd.

After trying to join a live chat where the wait was 600+ long during the Super Bowl (with all the issues) my initial deposit money magically appeared after the game ended, however I was never paid out for my live bet win.

I’ve joined 3 live chats, sent screenshots and was getting the run-around saying escalations department was looking into it. Finally after joining another live chat a week later they claimed I never placed the bet and that it actually took a 1/2 hr for my funds to clear my account - which is simply untrue! Money has always cleared instantly the Super Bowl errors everybody experienced was just getting bets thru.

From this they offered me a complimentary $5 for my troubles which is actually quite insulting for all the money I gambled via BarstoolSportsbookCasino.

For my $$$ to go missing after I deposited it clearly my bet was placed. BarstoolSportsbookCasino had no problem taking my money and in fact if the bet didn’t go thru why was my $ missing then?!?

Because of this they lost a customer, there are too many other betting app options to use that actually will pay out a win.

by WilliamHillIsBad

I’ve been a user of Barstool Sportsbook since the day they launched in IL. With that being said, until this point in time, I have not had any issues or problems with them and their customer service and responsiveness to any problems that come up has been fantastic. Recently I won a decent sum of money and decided to cash out my winnings. Per their FAQ page, the timetable for cashing out via paper check says “ Please note it can take up to 14 days to arrive”. Based on my own research I have seen most receive within 5-10 days. My withdrawal was approved within hours and I have not heard back since. I reached out to their live chat and was notified by the customer service representative that I should expect my check to arrive in 3-4 weeks. If I would have known it would have taken this long I would have cashed out electronically as I probably should have done anyways. Upon asking why the FAQ page says what it says I was told “I’m very sorry about the miscommunication but that is how long it takes”. I have cashed out from DraftKings multiple times via check and it has taken 5-10 days from time it is approved. If you want your winnings in a reasonable amount of time stay away from this book. Better promotions and the opportunity to be awarded free bets for your frequent play can be found at DraftKings or Fanduel.

by Rickyh24

For your own sake make your first withdrawal a small one. I tried withdrawing the bulk of my money 4 days ago. I’ve had to send screen shots of PayPal, selfies of my wife and I holding identification, and I’ve had 10+ email/chat sessions.

What’s even more frustrating is my second withdrawal I made 2 days ago is already pending in my bank account. Same exact accounts involved! It makes no sense. If I could do it over again my first withdrawal would be the minimum withdrawal amount. Just a classic case of a huge company being happy to take your money instantly then making you jump through hoops for days to get it back. Hopefully this helps somebody avoid the headache I’m going though.

Update: almost 2 weeks later and I finally got them to make successful initial withdrawal using a direct routing number to my bank. The process was a huge pain and for some reason they totally disabled my PayPal that is in my name in the process. They won’t give me a reason as to why they did it and apparently there is nobody to talk to to even try to fix it according to their chat/support staff. This is even after they contacted me because of this review. I’m not sure how long I’ll continue to use BarstoolSportsbookCasino since apparently they can just decide if they want to let you use your accounts on a whim.

by If4success

I’m not one to write a bad review basically ever. I had 3 bets over the past 3 days that I had tried to cash out on over and over again when it gave me cash out options and it just kept freezing on me. I’d go out come back and again I’d click the cashout option and it’d freeze again. I have a screen recording of it happening over and over again. I’ve used Fan Duel before and never had an issue. I tried to contact Barstool customer service and they told me the odds maker was just updating the odds at the exact times I was trying to cash out and there’s nothing they can do. You mean to tell me your odds maker was updating odds for a half hour straight, even during commercials and at half time the entire time? I even reached out to them during the game when the odds weren’t locked and they still haven’t done a thing. They have no explanation on why it’s really happening and it’s been an unpleasant experience. The customer service was terrible and I lost over $500 in 3 days because there cashout option didn’t work on a straight Moneyline bet and they just can’t do anything. My experience before this happened was good no real issues and I supported barstool over Fan Duel because of Dave and all he’s doing for small businesses but this is ridiculous, unpleasant, and unprofessional. I do not recommend BarstoolSportsbookCasino. Use Fan Duel.

by SMFH🙄😒

I been trying BarstoolSportsbookCasino about a week now, not once have a had a win worth mentioning or even telling all the people I know about BarstoolSportsbookCasino.. not to mention spending more then enough money on here, I have yet to get credits, free plays or any of that promotional stuff. I’m gonna probably try it out one more time if I’m up to it and if it’s another loss I’m gonna just delete the whole app and never look back because at this point I’m just dishing out money just because, it doesn’t even give you nothing worth coming back and spending more money with them which is weird. I’ll update my review if it’s worth the update…

Update BarstoolSportsbookCasino is garbage never dishing out real wins, def more losses then you would even think.. sad thing is some ppl will actually bet there last or spend there last in the hopes to make something worth the risk… it’s a done for me. Even the free spins will give you something 10 spins in once there’s only 4-5 left it’ll pay a couple dollars, nothing major. After all the money spent they have yet to give me bonuses or anything. So my update is im done with BarstoolSportsbookCasino and it’s a no go for me. Sad thing is I know soooooo many people that I would’ve referred BarstoolSportsbookCasino to that would actually spend money daily on this type of stuff but BarstoolSportsbookCasino is def not one I’ll recommend….

by Arbenj

So I seen a promotion, sign up as a new user, and you receive free $25 sports bet. Mind you this is probably the 5th casino I’ve already created an account with, IF they were to ask for identifying documents, figured all they’d ask for was my drivers license and a selfie of me holding it. I assumed this, because that’s the most any Sportsbook/casino asked me for. Need I mention; I’ve been a player member with greektown(their supposed partner) for 6 years now. I was a member at motor city(fan duel’s partner) for 1 year. Fan duel allowed me to link my accounts, and I didn’t have to send anything.

These guys, have a tab created for “uploading documents” well that tab doesn’t work. You have to contact customer support, and then they give you a third party link (which is shady as sh** to upload your documents!). So your not really uploading it on BarstoolSportsbookCasino . If my drivers license and selfie was all they were asking for, that’s fine. I uploaded that. However it gets better, they want a picture of your social security card?????? Uploaded on a third party website. No I’m good. Customer support didn’t care stopped responding too so my business definitely wasn’t a concern for them. Their loss. Shady crooks

by Ccdkskychdjsbejdjd

So for the Super Bowl I won myself a $1000 bonus for a promotion that I entered and I could not have been happier. I prefer to save my money and am against gambling except to have fun with friends maybe once a month. Well in fine print from the $1000 I won, barstool stated that you would lose YOUR ENTIRE $1000 IF YOU DID NOT BET THE MONEY WITHIN A MONTH. This is an unethical practice forcing someone to continue an addiction after rewarding them. You are not incentivizing me to gamble, you are forcing me to to gamble. No right minded person would assume their funds they won fair and square would be taken from them after the settling of the bet. That is equivalent to your bank taking away the money you have accrued from interest because you did not take the money out to spend. I will no longer support barstool sportsbook, barstool sports, or Penn national gaming (yes I have thousands invested which will be sold on Monday). I highly recommend moving to another company that has morales and looks out for their consumers instead of finding anyway they can to take money away from you.

by Himmmaggaain

I love what Portnoy and Barstool does and support them but being honest the Barstool sportsbook service has been terrible for me. I have been trying to withdrawal my money for 6 plus months now. They want a copy of debit cards that have expired and then when I tell them I don’t have them because they expired and old they want a bank statement. I provide that through there automated service because you can’t contact anyone to speak with personally. You can request a callback but you won’t receive the callback or the link for a callback doesn’t work. I consistently send emails explaining the situation and requesting to speak with someone but I only receive automated responses and the same links that I have done countless times. Extremely frustrated and disturbed by this. I was able to speak with a representative one time and they didn’t seem qualified for the job and made the same unrealistic demands. I provided paperwork and proof that the account is mine but they don’t want to pay me my money for some reason. DISTURBED.

by Nope Nope & Nope

I’ve reached out to tech support and the only solution they offered didn’t help!?!? I was told to uninstall and re-install BarstoolSportsbookCasino . I did and didn’t help. They then suggested I use a laptop or a computer. Don’t think I’m carrying a laptop with me wherever I go so I can make wagers. DK and FanDuel were not this problematic! I switched because my son is a huge fan of Dave and the boys! I actually like them as well! But the frustration isn’t worth it!!!!! So, I’m donzo with them. I presently have 21 open bets, but to scroll through and see them takes forever!!!!! The screen literally freezes up every 1/4 of a screen as I scroll down. To get through all my bets takes forever and it’s frustrating as can be!!! When the screen freezes, it takes anywhere from a few seconds to 20-30 seconds to unfreeze. But after a 1/4 screen of scrolling the process starts over!🤷🏼‍♂️ This only happens on the open bets section. Not anywhere else within BarstoolSportsbookCasino . BUT, I want to see my wagers and where I stand and it’s darn near impossible!!! 1 Star

by GeniusJB

These people are the biggest scam artist in the industry!! After verifying my identity and jumping through all the hoops you need to complete to get an account, I deposited money through Play +, which is what the site induces you to do. I deposited a $1000. Immediately AFTER I made the deposit these bums froze my account for no reason. They would not communicate anything to me and I would even get disconnected from the “chat” feature after an agent looked at my account. After filing complaints with the Colorado Gaming Commission, my account was closed in retaliation. I was given my $1000 back, but it went into the Play + account, which is essentially useless. So now, to transfer that money back into my account, it’s going to take about a month because you’ve got to verify your bank, etc. It’s been a total joke. I’m suing the breaks off these idiots!!! I still was given no reason for the freeze. Save yourself time, money, and energy. DO NOT play with these clowns and tell everyone you know to get off the site ASAP!!

by Stephen Poliski

I’m a big time stoolie so I love everything the sports book is able to do with “Bet with Big Cat” or merch bets. All of that I love, don’t want that to change. To be honest these are the things that have kept me with BSS instead of using DK or FD more. The BSS app itself is absolutely atrocious. I often times have to login multiple times before it registers I’m logged in. I sometimes enter a bet amount but the “Wager *amount*” box is greyed out, not allowing me to place the bet (this isn’t just when bets are suspended or closed, that’s different and I understand not being able to wager on a closed/suspended bet). Often times takes 2-3 minutes for my active and settled bets to show up after opening BarstoolSportsbookCasino . Like I said, I’m a big stoolie so I don’t see myself leaving this sportsbook but would like some small quality of life updates to make the experience better #VIVA

by King KyleB

I like Barstool Sportsbook a lot better than FanDuel, DraftKings, etc. There are three small issues I have with BarstoolSportsbookCasino . First, the promotions do not seem to payout automatically. I have opted into certain promotions and then had to chase customer service to receive the Sportsbook bonus promised in the promotion details. Second, BarstoolSportsbookCasino sometimes lags when updating live scores. For example, the odds will update while the score remains the same. This may be misleading to new users. Lastly, BarstoolSportsbookCasino has closed and required me to log back in a handful of times. This was very frustrating when trying to place a live bet. However, Barstool Sportsbook has the best customer service I’ve dealt with among Sportsbooks. They are extremely helpful, polite and responsive. Barstool Sportsbook is far newer than Fanduel, DraftKings, etc. but has the potential to become the best Sportsbook with minor improvements!

by M_Stu91

In my opinion, barstool has by far the most user-friendly and visually appealing app on the market. Other sites have way too much going on and are hard to sift through. Very easy to use and makes wagering enjoyable. Love the promos and barstool exclusive bets as well. One piece of feedback I have would be though is to be able to filter down on pages. For example on college basketball, filter down to see just top 25 matchups, or only ACC teams, etc. Lastly, the only complaint I have is (and this is only recently) I have had trouble receiving bonus funds for promotions. It seems to be so hit or miss if I will get them or not that I screenshot every promotion and wager for that promotion in anticipation I will need to contact support. Luckily, they are easy to work with, but never the less frustrating.

by Adamize127

The mix of promos and some of the odds and options internally for bets is great. Sure some of the UI could be better but overall I am not using the book for the experience but rather to be able to accurately and adequately place my bets.

From the online casino side of things I have only had great experiences. I think that is where this really shines at times with the UI on that side of BarstoolSportsbookCasino .

Overall I would say this is 4/5 only because at times the live betting process takes a while and some of the UI. Both of which I cannot really fault the book for since it is far smaller in size and scope comparatively to competitors. If you want a good book with decent odds, nice promos, and the ability to (where allowed) play casino floor games this is for you.

by Bsesterhenn

I have joined all of the Illinois betting websites and Barstool overall is pretty solid compared to the other 5. They use the exact same lines as Draftkings and BetRivers…they’re not the best but not the worst, but also depends on the event. The promotions they offered when I first joined were fantastic, but they’ve leveled off a bit since then. They still offer many daily promotions that are fun to pick and choose from, and some decent weekly promotions as well. I ran into a couple issues with disputing bets which I was a little aggravated by. One example, I wasn’t sure how to interpret one promotion they had offered, so I had an online conversation with a Barstool agent, and they confirmed that I could make a bet on a particular team and still be part of the promotion. I made the bet, but then was denied the promotion bonus even though I presented the written on-line conversation that I previously had with the Barstool agent. I went back and forth with emails and they settled by giving me a small percentage of the promotion bonus. The other Illinois betting sites would have paid that promotion off without an argument. That’s my only complaint with that site though.

by VNTGPIZZLE

BarstoolSportsbookCasino is good 75% of the time . I mostly bet live games but these games lock up more than any other betting app I’ve played with . To make matters worse it will not let me make a bet due to the odds changing so fast while the times counting down tk 1 second it’ll say contact customer support . I try again to place the same bet and outta nowhere it will just appear in your active bets twice so now instead of betting the bet you wanted once it’s the same bet being active but doubled so if I don’t win that bet I just lost out twice instead of once like I originally wanted . I use BarstoolSportsbookCasino a lot and have spent a few thousand in a month or two span to not ever get any bonus or incentives, or even free bets like these other apps offer . I’m almost at the tipping point of deleting BarstoolSportsbookCasino and going back to betting at the horseshoe casino where I know they can’t mess up and make me bet twice instead of once and know they’ll never give free bets to anyone. I really wish customer support would catch these things and reach out but they’ll never contact you so I don’t reach out to them cause I feel it’ll take forever to get a response like they can’t help me anyways but keep using BarstoolSportsbookCasino to waste (mostly waste and lose) or make money on. If I don’t see any love from BarstoolSportsbookCasino I spent over $4k on I’ll just delete it in due time.

by Bear3161

I like BarstoolSportsbookCasino because I’m a barstool fan and I love Dave Portnoy. BarstoolSportsbookCasino gave me opportunity to cash out, and I tried over and over until the opportunity disappeared. I reached out to tech support and they explained that this was because the odds were changing while I was trying to cash out. This happened to me on 3 separate occasions (I’ve made upwards towards 100 bets, and have deposited over 1,000 dollars). I understand the odds were changing but this is very frustrating for a user and the button should not be there if it is not going to actually cash you out... I ended up loading out on roughly 200 dollars. Oh and after messaging back and fourth with tech support for about 40 minutes, they said they would escalate this issue and get back to me... haven’t heard anything sense. As someone who has worked in the customer service industry, customer is always right. Would be nice if they would look at the deposits and amounts wagers and offer some type of free bet $ for my account considering my frustrations. Looking into other apps that offer more promotions and a more reliable user interface... sincerely, disappointed customer.

by Jmoney8210

As a huge stoolie for years, I was extremely excited for the sportsbook to finally be live in New Jersey. The sportsbook did not disappoint the hype around it and is overall a good sportsbook in my opinion. I really enjoy the interactive bet features with barstool personalities and all the merch giveaways it has to offer. The promos are usually pretty solid and I enjoy looking out for them weekly. One thing I would suggest to improve BarstoolSportsbookCasino that fanduel recently starting doing is placing the stats and progress in the betslip during the live games. For example, say I have a parlay with Pat Mahomes over 292.5 yards, I would love to be able to see how many yards he has thrown for right underneath his over/under in the bet slip so I don’t have to go back and forth from ESPN to see how many yards he needs to hit my bet. Overall, it’s a very solid bet and I’ve been enjoying using it since it’s been live in jersey.

by Sumanpatel96

BarstoolSportsbookCasino exceeded my already high expectations. The design is easy to use and the backend beats out the likes of DK and FD on sheer speed. There are also several unique features and on top of the standard promos on initial deposits that you could find at the other sportsbooks, they deposit money into your account without doing ANYTHING. $10 to start and another $5 on additional preference setting which takes about five seconds. The parlay feature is very cool and the separation of live betting vs pre game makes access to live betting much faster than the other apps. The discounted bets are great and the juiced props are also noteworthy. Can’t wait for the power hour! (5-6pm you get reduced odds). Great job, guys.

by Balh Bla

Barstool is by far the best sports betting app in Iowa. I didn’t like how long it took you to go live in Iowa but the wait was worth it. Login is simple. The new user bonus offer was one of the best. Navigating BarstoolSportsbookCasino is a breeze. The speed of BarstoolSportsbookCasino is unmatched. Betting and live betting is very easy and BarstoolSportsbookCasino updates frequently so you can hit a live bet when you want and don’t have to go through multiple line changes before your bet registers. I would love it if there were more deposit matches throughout the months. I usually take advantage of deposit matches every time they come out. Otherwise, overall, it’s a 5 star app and top sports betting site in Iowa right now. Keep it up and don’t forget to put the customers first! Thanks, Matt.

by AC 8

I don’t even care if I lose every bet. That’s how amazing BarstoolSportsbookCasino is

by SkoFeenz

Life’s too short to bet the under

by Abababababababba

Look forward to only betting on BarstoolSportsbookCasino!

by IH8TheFederalReserve

They are literally paying you to have fun

by Jn1233456

UX is amazing. So easy to make bets, create parlays. Love how simple it is to move the line. Really like how that you can bet with or against the Barstool employees.

by Sturdysauce

Love the beta version of BarstoolSportsbookCasino so far. Similar to other gambling apps but is owned by the best media company in the world. To the moon

by HJonesie

Easy to use interface; great customer support; highly recommend!!

by KingRoman20

Fantastic app, love the additional features you get from it compared to other Sportsbooks.

by Ratboi21

The Barstool Sportsbook app offers an amazing experience. Easy to navigate, great offers, and interactive entertainment. Highly recommend

by No Thnx

I’ve been using the Barstool Sportsbook App FOR YEARS, definitely one of the best out there. If you are not using BarstoolSportsbookCasino, then you’re going to be left behind.

by Dff1

Love what I am seeing so far! It is a very clean and smooth interface. Looking forward to using this on a daily basis.

by Don1333

Just deleted all my other betting apps. All look and feel like Atari compared to this. This is the only one that I’ll ever play on. $Penn 🚀🚀

by Kmac.23

BarstoolSportsbookCasino is so much better than others ive used in the past. Easy to use and looks clean and has a TON of features other books don’t offer

by Mbonnette

So many of the other betting apps are a hot mess of webby type interfaces. Can’t wait to be able to place bets. Interface is clean and consistent. Can immediately add and remove bets and see betting slip updated. I waited to deposit money knowing BarstoolSportsbookCasino was coming. Offshore sites are web only and are also a hot mess.

by Notorious RCB

This is by far the best Sportsbook app. FanDuel has so many technical glitches.