FLIR ONE app not working? crashes or has problems?

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I have a problem with FLIR ONE

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13 User reports:
App has problems
 User reports 13

⚠️ Most reported problems ⚠️
Not working
33.3%

Something else
27.8%

Photo/Video
22.2%

Account
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of FLIR ONE Problems 🔥

- Cannot use the crosshairs to measure any temperature point other than the absolute center

- New version of the app is incompatible with gen1 device

- Features that already existed have been taken away

- Cannot time lapse an hour of footage down to 2 minutes, must completely max out phone’s memory with the full hour

📋 5 Reported Issues:

L
Lynn Bogart 2023-09-12

Bought flir one two years ago worked great with OnePlus phone. Updated program now it won't connect any more. Can not roll back to an earlier version. Now I have a $200 boat anchor on my shelf,not pleased at all.

G
Gerald Edgar 2022-12-04

FLIR one pro will not work after app update. Will work fine on another phone that has the older version of the app. Both android 11.

R
Rick D Pittman 2022-11-16

Flir one pro gen 3 causing i Phone to crash...................almost every time. I have to recover the phone by quick up and down presses on left, followed by holding right button for around 30 seconds

B
Bojan Sevo 2022-11-05

Flir one stopped working after update. Didn't appear to Wayne to connect.

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T
Tom De Jong 2022-04-09

I purchased a flir one pro lt and loaded the app to my android phone, android 11 running. I do not get any image on the phone. I cannot open the task line, when i press that I only get preloaded thermal images. When I load another app get images, not from the flir one app. I restarted the phone and reloaded the app.

Showing 1-5 of 5 reported issues:

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Common FLIR ONE Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. FLIR ONE iPhone Issues and Solutions

  2. FLIR ONE Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: feedback@flir.se

Website: 🌍 Visit FLIR ONE Website

Privacy Policy: https://www.flir.com/corporate/privacy-policy/

Developer: FLIR Systems, INC




‼️ Outages Happening Right Now

  • Apr 18, 2025, 01:47 PM

    a user from Wil, Switzerland reported problems with FLIR ONE : Not working

  • Apr 05, 2025, 06:48 PM

    a user from Luxembourg, Luxembourg reported problems with FLIR ONE : Account

  • Apr 04, 2025, 04:29 PM

    a user from Soussans, France reported problems with FLIR ONE : Not working

  • Mar 21, 2025, 07:51 AM

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