Contact FLIR ONE Support
Company Name: FLIR Systems
About: FLIR Systems designs, manufactures, and markets technology solutions that focus on thermal imaging
and infrared camera systems.
Headquarters: Wilsonville, Oregon, United States.
FLIR ONE Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with FLIR ONE. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FLIR ONE. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FLIR Systems
Verified email ✔✔
E-Mail: feedback@flir.se
Website: 🌍 Visit FLIR ONE Website
Privacy Policy: https://www.flir.com/corporate/privacy-policy/
Developer: FLIR Systems, INC
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Read 3 Customer Service Reviews 😭😔💔
Latest version breaks device
by Jay Cagey
The new version of the app is incompatible with my gen1 device. FLIR’s solution? Turn off auto updates and don’t update the app. Except those who have auto updates enabled will have already received the newer version. Brilliant!
They could have released a separate app for their newer devices or a legacy app for their older ones. But no, if I managed to find out about this problem before receiving the update then they think it’s best that I forever manually update all my apps. And not with taking “Update all”. No, I get to tap “Update” next to each of the dozens of app updates I get — and that I should do this on every one of my devices. To add insult to injury, when people complain about this in the reviews, they just respond with a generic “please call tech-support” message — as if that would get us a solution other than the idiotic one they’re forcing on us. FLIR has revealed itself to be both lazy and incompetent.
Fools, Losers, Idiots and Rejects
by FLI'M Irate
Clearly that’s what FLIR stands for. I buy their product, it’s good. Then they go and ‘update’ the app rendering some cameras useless and taking away features that already existed from the rest. Then they ‘mail merge’ the same canned response to 100 consecutive 1 star reviews. You can no longer time lapse an hour of footage down to 2 minutes. You now have to completely max out your phone’s memory with the full hour. You will lose IQ points trying to figure out why they would do that. They didn’t just ruin the app they ruined their whole reputation, company and every incentive I would ever have to buy another product from them. This is an Epic fail if there ever was one. Selling a product then breaking it for you?!?! Their ‘New’ app is a bigger tragedy than New Coke.
Unacceptable customer support
by ChortleFrog
So let me get this straight… you release an update that will render my older hardware useless, and force ME to NOT update in order to keep using MY purchase?? So I have to disable ALL automatic app updates on ALL my devices that could use my old camera?? So EVERY time I’m manually updating EVERY one of my other apps on EVERY one of my devices for the rest of my camera’s life, then I’m just one accidental tap away from rendering my camera useless on that device?? If this is how you treat your customers, then I will NEVER buy one of your products again and will actively advocate for every person I know, and every company I’m involved with, to never spend another dime at your company.
Have a Problem with FLIR ONE? Report Issue
Why should I report an Issue with FLIR ONE?
- Pulling issues faced by users like you is a good way to draw attention of FLIR ONE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FLIR ONE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FLIR ONE.
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