View your bill, make a payment, and report or check the status of outages from
anywhere with Ameren Mobile. Ameren Mobile is a secure and free way to manage
your Ameren account, to stay informed and in control. Additional features
include the following: • Update payment method • Chang...
Never been able to login
I have never been able to login. It won’t let me reset a password either. This has to be the biggest waste of money ever spent on an app.
Still can’t log in
Still can’t log in even after this recent update
One of the worst apps, even with the recent upgrade, not even worthy of 1 star. It shows minimal informal so I still need to log into the full website.....which usually shows an error message about needing to upgrade the browser. It’s hard to find things. I am getting alerts that I didn’t sign up for and I have yet to figure out how to change the notification settings. Unbelievably sloppy work on this one Ameren. I hope your meter reading technology is more reliable than this dumpster fire of an app.
Still Not Up To Par
Even with the recent update the app is still clunky to use, lacks a modern and consistent UX and UI theme, and is missing useful features from the website like usage data. -Buttons are sized way too large in some instances which the user may accidentally press easily like “Remove Account” and “Report Outage” - Adding Face ID for login is very simple to integrate these days but is also still missing -The weather status in the top right corner is completely useless, everyone has a weather app on their phone, waste of screen real estate. Same thing with the Ameren logo, size it down a little bit. - Really all of the menus and buttons are way to big and spread out, this app reminds me of the original Jitterbug cell phone, sizing text and images is a setting on the iPhone, let the user handle it!
Decent app, but lacks some vital features such as seeing usage per day. For example: on the Ameren website you can see your daily usage and compare with daily temperatures as well as other metrics. It would be beneficial to see those here as well. Furthermore, the app runs relatively slow. Loading times between destinations within the app are long. However, it is a convenient way to view and pay your bill if you do not have auto payments established. It is a decent start to a mobile platform, but could certainly use some upgrades.
Their new update
The update is sooo stupid don’t get why they had to change it all up. Have redo your password, now have to write down your account number and then call them to pay over the phone without having to put your account info in . But before the update it was 10x easier just clicking debit/credit or account set payment and going on from there and having all your info right there unlike now having to call over the phone making sure you have your account number n all that . GO BACK TO BEFORE !!!
Needs update & website broken too
I haven’t been able to access my account through this app for several months, but have been able to access through my computer until recently. Now every time I try to log in through my computer it does the same thing the app does and just keeps me on a loading screen forever. I have to change my password every time I log in through my computer just to get into my account to avoid the loading screen.
App only works some of the time
This app has not worked correctly for several months. I use to be able to check outages and pay my bill through the app however the last three months it will not even login properly. I have had to go to the website to login to pay my bill. I know my user name and password are correct because I can login on the website. It’s frustrating and not worth having it on my phone.
What happened to this app when I first got it it was fast smooth and reliable. It made Pay My Bill a breeze. Recently in the last few months I am unable to log into the app or really use it for anything. It never had a lot of bells and whistle‘s but it worked well I’ve tried deleting it and reinstalling it it just sits there and loads and loads and loads but never logs in. I don’t know what happened seriously needs to be updated. Or I’ll Just permanently delete it
Need refresh button
The app works well but I have a few suggestions for improvements. It needs a back button so you can go to a previous page. It also needs a refresh button on the Outage Page.
I had a lot of trouble signing in, then read where they changed the log in to an email address. I set it all up, but still couldn’t log in on my phone’s app. It just froze up. I realized I had to delete my app and reinstall it and then it gave the updated version. Works perfect now.
So I guess I’m not paying my bill?? 🤦🏻♀️
This app hardly ever works. For one, it’s so slow and needs major updating. I finally navigate to the right page to pay my bill, and more times than not it says “application error, please try back later.” I’m just trying to pay bills on time and this app that’s supposed to make it easier, only makes it harder and more frustrating. Please update your app!!
Does what it needs to do
Wish it supported iPhone 6 resolution, is a little blurry as is. Other than that, it's easy to view and pay your bill which is all I really need the app to do.
THE Worst App
Just to even launch the app it spins and spins. I cannot believe they have not invested in creating something customers can actually use. Apps are a dime a dozen and a kid could probably create an app for Ameren that works better than this one does. I shouldn’t have to work so hard to pay my bill. I have to choose a star rating in order to submit the review, but I reluctantly had to choose 1 Star.
Can’t log in
For several months I have had trouble in logging in, would time out and I would have to start over. Now I can’t pay my bill, logged in (after 3 attempts). Go to pay my bill and get error message, after 4 attempts, I installed the new version, same thing. Currently don’t have a computer, so I guess it is going to be regular mail. Please fix the app Thanks
No. Ameren Mobile does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 18 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.2/5 . Justuseapp Safety Score for Ameren Mobile Is 15.5/100.
No. Ameren Mobile does not seem legit based on our analysis. This conclusion was arrived at by running over 18 Ameren Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Ameren Mobile Is 15.5/100.
Ameren Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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