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They have horrific customer service they offered me a free thermostat that wasn’t free and put me in an program that I knew nothing about and charged me for it each month. Thermostat isn’t free they go up on your bill once get it. Then if you struggle paying the bill they shut the thermostat off wickedness. Do not accept any free thermostat not free. They will charge you for it in your bill. This company is wicked they control your thermostat as well so they put your stuff on what they want it on this will cause you to get sick of heat exhaustion in summer time or hypothermia in the winter time. What a wicked company. I hope this company goes out of business for being so wicked. Then since I live in Berkeley looks like I’m paying Berkeley bill from Berkeley foolishness. All these charges and we are paying for energy efficient charges for what I didn’t tell them to charge me for that foolishness who asked them to put that charge on my bill who is it helping not me it’s putting me in more debt.

This app has been awfully infested of bugs, lags, glitches since I’ve downloaded about 3 years ago. Most times I’ve attempted to use and sign in, it has not allowed me to log in inside app or even open app sometimes. This obviously defeats the purpose and effort behind the app for the users and developers. It’s always been worth the hassle of busting out the ole laptop to pay bills or check usage unfortunately. Thanks for trying.

If you want to pay your bill using the app, you may have some use for it but other than that Ameren’s upgrade/ updated to both their website and app has less information about your account. The one thing I miss is comparing my current bill to last years bill. Now you can only compare your current bill to last months bill. Which is stupid.