HSA Bank app not working? crashes or has problems?

HSA Bank Status

Last Updated on 2022-10-31 by Webster Bank®

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Summary of HSA Bank Problems 😠👌🔥

- Locks you out of your account

- Endless demands for insecure dual passwords

- High fees

1 Reported Issues: 😵🆘🛟🚨📢

Amanda Navarrette

2023-05-17

I can’t access my accounts page and it says that my card his been suspended. Why is this happening.

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Common HSA Bank Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HSA Bank app on iOS and Android devices. Solve all HSA Bank app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HSA Bank iPhone Issues and Solutions

HSA Bank iOS app crashes, not working, errors
HSA Bank iOS app network issues
HSA Bank on iOS has black/white screen

HSA Bank Android App Issues and Solutions

HSA Bank has errors/crashing/not working
HSA Bank server network connectivity issues
HSA Bank has black screen

HSA Bank iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HSA Bank app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HSA Bank app crashes or not working on Iphone (iOS):

Close and restart the HSA Bank app on iPhone
Update HSA Bank app to the Latest Version for iOS
Uninstall and reinstall HSA Bank iPhone app
Update your iPhone to the latest iOS version

Fix HSA Bank on iPhone unable to connect to server/internet connection issues::

To resolve HSA Bank network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HSA Bank black/white screen (blank screen) on iPhone:

Follow the HSA Bank iOS app troubleshooting guide Here →

HSA Bank Android App Issues and Solutions

Fix HSA Bank not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HSA Bank app issues:

Force Stop the HSA Bank App
1. On android, goto "Settings" » click HSA Bank app. » click "Force Stop".

Update HSA Bank to the latest version on PlayStore

Clear HSA Bank App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HSA Bank app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HSA Bank.

Fix HSA Bank unable to contact server/ HSA Bank internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HSA Bank » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HSA Bank » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HSA Bank on android.

Solve HSA Bank black/white screens issue on Android:

Follow the HSA Bank android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Webster Bank®, developers of HSA Bank.

About this app

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go!