Rhonexpress Status

Last Updated on 2024-06-20 by Rhonexpress

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Common Rhonexpress Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rhonexpress app on iOS and Android devices. Solve all Rhonexpress app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rhonexpress iPhone Issues and Solutions

Rhonexpress iOS app crashes, not working, errors
Rhonexpress iOS app network issues
Rhonexpress on iOS has black/white screen

Rhonexpress Android App Issues and Solutions

Rhonexpress has errors/crashing/not working
Rhonexpress server network connectivity issues
Rhonexpress has black screen

Rhonexpress iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rhonexpress app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rhonexpress app crashes or not working on Iphone (iOS):

Close and restart the Rhonexpress app on iPhone
Update Rhonexpress app to the Latest Version for iOS
Uninstall and reinstall Rhonexpress iPhone app
Update your iPhone to the latest iOS version

Fix Rhonexpress on iPhone unable to connect to server/internet connection issues::

To resolve Rhonexpress network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rhonexpress black/white screen (blank screen) on iPhone:

Follow the Rhonexpress iOS app troubleshooting guide Here →

Rhonexpress Android App Issues and Solutions

Fix Rhonexpress not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rhonexpress app issues:

Force Stop the Rhonexpress App
1. On android, goto "Settings" » click Rhonexpress app. » click "Force Stop".

Update Rhonexpress to the latest version on PlayStore

Clear Rhonexpress App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rhonexpress app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rhonexpress.

Fix Rhonexpress unable to contact server/ Rhonexpress internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rhonexpress » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rhonexpress » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rhonexpress on android.

Solve Rhonexpress black/white screens issue on Android:

Follow the Rhonexpress android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rhonexpress, developers of Rhonexpress.

About this app

Rhônexpress Express Tram is the safest and fastest way to link up Lyon City Centre to Lyon Saint-Exupéry Airport, in under 30 minutes and traffic jam free. During your ride with Rhônexpress a board agent is available if you have any query and to accompany passengers. Spacious and air-conditioned trains are equipped with electric sockets and luggage storage. Onboard screens permanently broadcast useful information (flight schedules, news... Rhônexpress connects Lyon Saint-Exupéry Airport to Lyon Part-Dieu District, also to Lyon historical Centre by getting off at Vaulx-en-Velin La Soie Station + Métro A Tube connection), and to all transport infracstructures of Lyon urban area and rhone alpes region express : TCL network, TGV railway stations and TER...