Taxicode Reviews

Taxicode Reviews

Published by on 2025-02-05

🏷️ About: Taxicode - Taxi, Minibus, and Coach Hire Booking App! > Low-cost Airport Transfers > Book From Anywhere to Anywhere > Vetted Network of Taxi, Minicab, Minibus and Coach Companies > Standard, Business, or Luxury Vehicles > Simple, Fast, Reliable & Convenient > Avoid the Risk, Hassle & Cost of Last-Minute Bookings About Taxicode Taxicode is the brilliantly fast, easy, reliable and FREE way to book a taxi from the convenie.


Overall Customer Experience 😎


🫥 Neutral
50.0%

🤬 Negative experience
34.8%

😎 Positive experience
15.2%

~ from Justuseapp.com NLP analysis of 36 combined software reviews.



Read 19 Customer Service Reviews 😠💢

4.0 out of 5
Terrible Experience

I had a really bad experience last night after arranging a booking in this app from Gatwick Airport in London. My family was arriving in the country for the first time on a late flight at Gatwick from JFK last night and our experience with Airport 24x7, and by extension Taxicode , was terrible. First of all the driver arrived 30 minutes late for a scheduled 11:35pm booking. When calling the telephone number provided, the man who answered the phone told me that the driver was only 5 minutes away. Clearly this was false. When the driver finally contacted me at 11:46 PM he then informed me that he couldn’t meet me at the taxi stand but I should go to some drop off point in the airport. Upon arrival after midnight, the driver then informs me that he doesn’t have room for 3 passengers and our luggage and that he can’t refund my payment. So I was forced to send my family along in the car while I had to fend for myself back to London from Gatwick. Taxicode did not allow me to see what I had originally requested to dispute this driver and the heavily accented manager that the driver called up after arriving 30 minutes late, nor did I have any adequate recourse or assistance when the effective gypsy cab driver shows up. I might have saved some money with the service but I will never use it again.

Badly designed app and website

I put full address details and travel requirements into the website and they were removed when sent to the taxi company, so I had to provide them again. I could register with Taxicode as it would not accept a US mobile phone number. App is not much use.

Scam Service

I ordered a taxi and never got a confirmation. I called the company 10 minutes before the taxi was supposed to show up and was assured that the taxi was on its way. I then call 10 minutes after the taxi was supposed to show up and nobody picket up, so I ordered an Uber (and barely made it to my destination in time). In the meantime, I was charged for the taxi that never showed up (and got charged twice for what Uber charge me). Seems like this device is a scam.

Scam - Charged twice, didn’t show

When you go to book a taxi with them it only asks for a postal (stop) code number not an address. They tried to tell me they showed up the next morning but neither me nor the hotel folks could find them and we even searched the street where some taxis would go because of the postal stop. No one was there. I tried to call but couldn’t get through to their posted phone number. I found out later they’re not based in the UK.

Someone spammed my phone from four different phone numbers with a WhatsApp link but no information on who they were or why they were spamming so I blocked the numbers. Turns out this company uses WhatsApp to contact me even though I paid them an extra £1.50 to text me directly. Then it turns out they went ahead and marked the taxi ride as completed and charged me even though they showed up at the wrong place and didn’t ask for other information on the form.

They even charged me twice for a car that wasn’t there! And they knew it was only one charge because they only responded to one review out of two I posted on their site. Interesting huh? I wasn’t even able to cancel they had “completed” it so fast.

I sent a 1 star review on their site and they “investigated” (which really means they asked the cab driver if they showed up) and never asked me a thing, nor did they respond to my email inquiries. Pretty shifty and nearly $230 in charges for a cab my family and I didn’t receive.

Be Cautious

Our driver did not show up and provided phone numbers did not work. My app account proved inaccessible so resolution was not possible and we had to cancel our excursion for the day.

Good service

Easy to book and pay!

Great service

Taxicode needs some improvement combining with the great service they have

Seamless and easy

The driver was on time and very courteous. Taxicode was easy to navigate, I will surely make the next booking with Taxicode.

Paris

It was very easy to order and pay. We went from our hotel to Gare du Nord. The driver was early, didn't rush us and was very pleasant.

Great service

We had the best service possible. Taxicode worked seamlessly unlike the others. Our driver was on time, pleasant and went above and beyond to assist. We were going to two terminals and he made sure we were able to navigate smoothly. I highly recommend.

Great service

I went through the website for the booking but the service is great, a nice car, good driver, good price. Would do it again.

Professional

This is my 3rd ride With this app and I'm really happy with the service.

Good company

They picked me up on time, and got me safely to my destination. The driver also
helped me with my bags.

Great service!

Driver was on time! Nice clean car! Great driver and service.

First class service

We had an excellent experience from beginning to end with Pumpkin cars. I will only be using this company gojng forward.

A

Good

Great service.

The driver was prompt and helpful with my luggage.Good conversation. Cheers

Solid service

Good communication and service. My flight was delayed three hours and I was able to adjust the pickup time with no hassle. Will definitely use again.

My go to

My family and I use taxi code every time we travel to the U.K. Each company we have used has been reliable and on time.



Is Taxicode Safe? 🙏

Yes. Taxicode is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 36 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for Taxicode Is 30.4/100.

Safety Analysis

66.7% of users say app is Safe 👍
66.7%

22.2% of users say app is Risky 🚨
22.2%

11.1% of users have Some Concerns ⚠️
11.1%


Is Taxicode Legit? 💯

Yes. Taxicode is legit, but not 100% legit to us. This conclusion was arrived at by running over 36 Taxicode User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Taxicode Is 100/100..

🔏 Privacy & Data Safety

Taxicode collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
    • Search History

How was your experience with Taxicode? Post a Review




Features

Taxicode is the brilliantly fast, easy, reliable and FREE way to book a taxi from the convenience of your mobile device! And unlike other apps that limit their coverage only to London, Taxicode operates in over 600 towns and covers 95% of the UK.

Review multiple real-time quotes from Taxi, Minicab, Minibus and Coach Companies, and see how other users on a 5-star scale have rated them.

Book any vehicle, from a standard saloon/sedan all the way up to a Luxury Mercedes S-Class.

Choose your desired vehicle class: Standard, Business, or Luxury.

you can book a minibus with us.

  Contact Support