Contact Taxicode Support
Company Name: Web3r
About: Taxicode - Taxi, Minibus, and Coach Hire Booking App!
> Low-cost Airport
Transfers
> Book From Anywhere to Anywhere
> Vetted Network of Taxi, Minicab,
Minibus and Coach Companies
> Standard, Business, or Luxury Vehicles
> Simple,
Fast, Reliable & Convenient
> Avoid the Risk, Hassle & Cost of Last-Minute
Bookings
About Taxicode
Taxicode is the brilliantly fast, easy, reliable and
FREE way to book a taxi from the convenie.
Taxicode Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Web3r
Verified email ✔✔
E-Mail: help@taxicode.com
Website: 🌍 Visit Taxicode Website
Privacy Policy: https://support.taxicode.com/support/solutions/articles/22000208595-privacy-policy
Developer: Taxicode B.V.
3 Most reported problems 😔💔
Terrible Experience
by ESchwaa
I had a really bad experience last night after arranging a booking in Taxicode from Gatwick Airport in London. My family was arriving in the country for the first time on a late flight at Gatwick from JFK last night and our experience with Airport 24x7, and by extension the app, was terrible. First of all the driver arrived 30 minutes late for a scheduled 11:35pm booking. When calling the telephone number provided, the man who answered the phone told me that the driver was only 5 minutes away. Clearly this was false. When the driver finally contacted me at 11:46 PM he then informed me that he couldn’t meet me at the taxi stand but I should go to some drop off point in the airport. Upon arrival after midnight, the driver then informs me that he doesn’t have room for 3 passengers and our luggage and that he can’t refund my payment. So I was forced to send my family along in the car while I had to fend for myself back to London from Gatwick. The app did not allow me to see what I had originally requested to dispute this driver and the heavily accented manager that the driver called up after arriving 30 minutes late, nor did I have any adequate recourse or assistance when the effective gypsy cab driver shows up. I might have saved some money with the service but I will never use it again.
Scam Service
by London Visitor Fooled
I ordered a taxi and never got a confirmation. I called the company 10 minutes before the taxi was supposed to show up and was assured that the taxi was on its way. I then call 10 minutes after the taxi was supposed to show up and nobody picket up, so I ordered an Uber (and barely made it to my destination in time). In the meantime, I was charged for the taxi that never showed up (and got charged twice for what Uber charge me). Seems like this device is a scam.
Badly designed app and website
by _npr
I put full address details and travel requirements into the website and they were removed when sent to the taxi company, so I had to provide them again. I could register with the app as it would not accept a US mobile phone number. App is not much use.
Have a Problem with Taxicode? Report Issue
Why should I report an Issue with Taxicode?
- Pulling issues faced by users like you is a good way to draw attention of Taxicode to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Taxicode customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Taxicode.
