Contact Star Market Deals Delivery Support

by Nanotube

I used to use the app every time I shop to store the items from the weekly flyer that I want to buy, and it’s been a great shopping list. Well not anymore. It’s near impossible to find items to add to shopping list anymore. Including the advertised just for U deals that literately requires you to clip the coupon in the app to be effective. A million items now shows up in huge fonts and it took forever to locate the item I want. And why would the list only fit two and half items per screen? There is so much white space surrounding each item now that it feels less like a list and more like a card. Worst of all, I used to be able to check off each list item I put in my cart while walking the isle. Now the list no longer allows that and becomes a shopping cart for online ordering. I can either change quantity or remove an item but not check one off.

by Don912

When an item is out of stock or can’t be fulfilled, you should let the customer know while the shopper is shopping. That way I can make necessary adjustments. I don’t want to find that out after delivery.
If I’m buying several items that require each other to prepare a meal, if the main ingredient is not available or out of stock, I no longer can use other items and would be a waste. Today I used star market app for the first time and I had to alter my plans significantly because it didn’t let me know that something wasn’t available. This is gonna be the 1st and last time that I use tjis app. Sorry for mentioning a competitor but Instacart is much better in their real time updates to item availabilIty. Disappointed

by DMSO84

This app is maddeningly slow. The Search function either can’t find what I’m looking for or buries it amongst dozens of other products that I don’t care about.

While at the store, I tried getting a digital coupon. It took nearly two minutes to launch the app, search for the product, and add the digital coupon. Tip for management: provide QR codes for applying digital coupons, instead of downloading this awful app. I’ve left the store in frustration without purchasing anything.

This app makes the shopping experience worse. It doesn’t help you locate products in the store. It doesn’t tell you when items are out of stock. It doesn’t make it easier to find other products that you’re interested in. And it’s really slow.