Tixr Status

Published by Tixr, Inc. on 2023-07-19

Our mission at Tixr is to turn an undying passion for live events into a
revolutionary ticket buying experience for Fans. Enjoy a new fast, easy, fun
interface to browse and purchase your favorite tickets, merch, packages and more
while utilizing a new easy-to-use digital wallet for instant redemption.

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Reported Issues: 1 Comments

By Linda Anderson 4 months ago

My husband purchased 2 rickets for Days of Wine and Roses for tonight in nyc. Due to his typing error on email we cannot access our tickets even after providing our order number.

Have a Problem with Tixr - Event Tickets? Report Issue

Common Tixr Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tixr app on iOS and Android devices. Solve all Tixr app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tixr iPhone Issues and Solutions

Tixr iOS app crashes, not working, errors
Tixr iOS app network issues
Tixr on iOS has black/white screen

Tixr Android App Issues and Solutions

Tixr has errors/crashing/not working
Tixr server network connectivity issues
Tixr has black screen

Tixr iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tixr app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tixr app crashes or not working on Iphone (iOS):

Close and restart the Tixr app on iPhone
Update Tixr app to the Latest Version for iOS
Uninstall and reinstall Tixr iPhone app
Update your iPhone to the latest iOS version

Fix Tixr on iPhone unable to connect to server/internet connection issues::

To resolve Tixr network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tixr black/white screen (blank screen) on iPhone:

Follow the Tixr iOS app troubleshooting guide Here →

Tixr Android App Issues and Solutions

Fix Tixr not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tixr app issues:

Force Stop the Tixr App
1. On android, goto "Settings" » click Tixr app. » click "Force Stop".

Update Tixr to the latest version on PlayStore

Clear Tixr App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tixr app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tixr.

Fix Tixr unable to contact server/ Tixr internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tixr » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tixr » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tixr on android.

Solve Tixr black/white screens issue on Android:

Follow the Tixr android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tixr, Inc., developers of Tixr.

Verified email

Contact e-Mail: [email protected]

13.79% Contact Match

Developer: Vivid Seats LLC

E-Mail: [email protected]

Website: Visit Tixr Website

About this app

Enjoy a new fast, easy, fun interface to browse and purchase your favorite tickets, merch, packages and more while utilizing a new easy-to-use digital wallet for instant redemption. Our mission at this app is to turn an undying passion for live events into a revolutionary ticket buying experience for Fans. We’ve improved search to more accurately deliver our exclusive live experiences filtered by event, city or venue. You can now watch this app Play video content and live-streams right from your device or save them for later to watch at your leisure. Coming soon- seamlessly and instantly send tickets to friends, family and more. As always, we’re here to help! If you come across a problem, have feedback or just want to let us know how much you love the new App, email us at support@this app. com or visit support. this app. com.