Tixr - Event Tickets Reviews

Tixr - Event Tickets Reviews

Published by on 2024-12-16

🏷️ About: Our mission at Tixr is to turn an undying passion for live events into a revolutionary ticket buying experience for Fans. Enjoy a new fast, easy, fun interface to browse and purchase your favorite tickets, merch, packages and more while utilizing a new easy-to-use digital wallet for instant redemption.


     


Overall Customer Experience 😎


👿🤬😠 Negative experience
54.7%

😎👌🔥 Positive experience
30.7%

🙄💅🫥 Neutral
14.6%

~ from Justuseapp.com NLP analysis of 133 combined software reviews.



Read 32 Customer Service Reviews 👿🤬😡😠💢😤

2.2 out of 5

Garbage app created by soulless corporate dildos that hate their end users

2023-10-16

Don’t download. Tixr is a waste of your life. You’ll spend over an hour trying to log on because Tixr doeoat work at all with any password managers. Because you can’t view or copy or paste your password on Tixr, it’s effectively impossible to log in if you already have your password established.

After dozens of password resets, if you’re able to eventually log in, it will kick you out after less than 5 minutes, requiring you to log back in all over again, which usually ends up requiring even more password resets since this stupid app can’t work with password managers. Also they require passwords more complex than is required to launch most nuclear weapons just Nigerian hackers wanted to bumb a ticket to a local gig.

Also, the event listings in Tixr are not really as accurate nor as up to date as bay of the event websites, making Tixr utterly pointless. There is no reason for Tixr to exist, and the same is probably true for those who conceived this awful waste of life. There should be consequences when people make apps that waste so many peoples time like this one.

Beware, app doesn’t work with password manager paste

2024-08-05

Seriously, this is so frustrating. If you use a password manager and already signed up from the website, Tixr doesn’t let you log in. You just get an error saying your account is locked. The only way to get Tixr to work is manually type in your password one character at a time. The devs of Tixr should be ashamed of themselves.

App is an absolute PITA

2024-08-30

I downloaded Tixr after setting up a this app account and purchasing concert tickets through the website. I installed Tixr knowing that this would be how I showed my tickets at the show. I verified my account, got email confirmation, and I can log into the website just fine. But Tixr won’t let me log in; it keeps telling me that I’ve input the wrong email or password. So, I changed my password via the website, verified that email, tried to log in again and…same thing. What’s the point of having an app if it doesn’t work? And judging from Tixr ’s overall rating, mine is not a singular problem.

Worse than ticket master!! A scam!

2024-08-30

Recently I tried to purchase tickets through this app when they were released and immediately was put on a waitlist the second ticket sales opened. They take your information and if tickets become available you get them and they charge you. However supposedly you can remove yourself from the wait list and then you won’t get the tickets or be charged. I removed myself from the waitlist 6 weeks before the concert, but then I still was charged for tickets 7 days before the show. When I contacted customer service about my cancellation they said all sales are final even though I cancelled it. Terrible customer and all around experience.

Worst ticket buying experience ever…

2024-08-30

The actual purchasing of the tickets was a simple process and I was excited to go to the concert. However, Tixr gave me the wrong concert venue so I completely missed the concert. After being taken to an extremely sketchy venue where people were doing drugs openly and literal children were trying to sell weed and rolling blunts on stage, I caught the vibe that I might just be in the wrong place. Looked up the concert on the internet and found out I was at the completely wrong venue, despite the fact that Tixr had advertised otherwise. They had sent me to a place where literal gang members had been performing on stage after doing lines of coke which they advertised to the audience. I felt extremely unsafe and feared that I would be mugged or worse. I probably should’ve looked up the venue online earlier but I trusted Tixr since it literally had a time, date, and venue for the concert displayed.

Can’t input payment method

2024-08-28

Totally useless for actually buying tickets. There is no way to enter CC info or choose ApplePay from within Tixr . With the 5 minute timer running down, I had to use the website on my iPad to enter this information. Finally got my tickets with a minute to spare. I would like my fees refunded for the trouble.

Absurd

2024-08-28

I just wanted view two tickets I bought before going to a show at a venue I will most likely never go back to. I'm not going to the venuw becuase of the venue, I'm going to the venue becuase of the artist and I could care less what app is used to get in. It's a good thing I tried in advance becuse it has taken me TWO HOURS to get this silly app to work. That's longer than the show itself! Tixr won't recognize your password used to buy the tickets and locks you out for trying too many times. I'm not trying to access a Swiss bank accout, just want to view two event tickets. Tixr will guarantee that I don't ever go back to this venue. Absolutly ABSURD!

Blood boilingly frustrating

2024-06-28

What horse **** is this? I can’t even log in Tixr is so glitchy. I can’t force the keyboard out out of the way to hit the submit button, and when my password manager enters my same password that works on the website it tells me I have it wrong. 0/10 recommend.

App Should be removed

2024-06-24

This is, without hyperbole, the worst ticketing app I have ever been forced to use.

I will literally NEVER attend ANY even that uses Tixr. Worst ticketing experience, zero help and even the event planners said they were furious with Tixr . I’m certain litigation will follow.

Just don’t even bother with this garbage.

Garbage Service

2024-06-28

When trying to buy tickets the “follow event” option populates right over the purchase option. After following and unfollowing the event several times (in order to get to the buy/complete button), I just gave up and decided not to go.

Terrible login experience

2024-08-26

The website has flashy signup & login stuff, but it doesn’t work very well. I figured Tixr would work better. Had to reset my password twice before actually getting in. My advice — keep it simple.

Only Took 45 min to order tickets

2024-09-27

And why is there the most difficult password criteria ever . My bank doesn’t have all the Must Be This. Lazy software design, and just putting a difficult password is not a feature .

Refund requests

2024-10-28

This company has the worst refund request policy I have experienced. In spite of showing an at-home covid positive result and proactively notifying them of being unable to attend an event at the Story in Miami, they refused to process a refund until they saw a positive result from the doctor’s office or cvs.

Took over 800 and got no refund and no tickets

2024-11-29

The took my money. They never answer the phone. Only reply threw email then just tell me it’s the bank. Not them. They are scammers.

I hate when links don’t work

2024-10-02

I singed up on app, then it said I will have to verify my email. I then went and verified my email, finally went to sign back in like it instructed me to do and it said either my User ID or password was not valid. 😡Fix this nonesense. I will not be buying tickets through this company again till I see some fixes.

Can’t log on

2024-09-13

I can log on to the webpage just fine but Tixr says invalid log on. So I guess I have to go back to paper copy. ? And no help available on the website.

Being a little generous. . .

2024-07-31

The service is ok, but Tixr is rough. It’s shows no event for my account, while the browser certainly does. Really slow to update? Also, I hate that you are forced to give a birthdate. Seems like unneeded Intrusion. If it were my choice, I’d try another service.

My tickets were gone

2024-10-01

I haven’t even gone to my convention yet and I checked my app the day before and the tickets were no longer showing. I had two tickets and there was nothing they were both gone. Luckily I had screenshots from the emails that they sent me of the tickets but still they’re just gone

App crashes

2025-05-04

Clicking on an event as a search result repeatedly (and predictably) crashes Tixr .

Great when it works

2024-09-13

For the most part, Tixr has worked well. Lately I can’t even view events without it crashing. It doesn’t matter if I search an event or just tap one on the homepage. Kind of a pain.

Cool app, one suggestion

2024-10-01

When I make an account via Tixr , I can’t paste into the password field, meaning I can’t use a password generated by my password manager. That’s fine. I’ll just use a filler password and change it immediately when I’m In Tixr . Nope, can’t change your password from within Tixr . Pretty cringe.

Update it always

2025-08-06

So I try to order tickets for a convention I try to order but it kept crashing. So you might need to keep updating it.

Easy to Use

2024-10-01

I used this app to buy tickets for Miami LIV and the checkout process made it super easy. It’s easier than other ticketing apps. Highly recommend!

More than just a ticket app

2024-10-02

this app has made shopping around for tickets and viewing what is showing nearby a better experience! I love all the upgraded in the UI that they added and makes Tixr feel sleek, fast, and luxurious. I can’t wait until they add more concerts to their app, my last experience at a concert was effortless with the help of this app!!

Easy to use

2024-09-13

Easy to find events and purchase tickets and extras right on Tixr !

Blown Away…

2024-10-02

I’ve been going to concerts, shows, and festivals forever and typically I’m buying tickets on ticket master or stub hub. However, I’ve noticed more and more shows are using this app and I can tell you I’m blown away by the experience.

Customer Support - 5 stars!

They were helpful and caring and went out of their way to help me when I had a small issue with delivery.

Website - 5 stars!

Blown away by their waitlist button. As soon as a spot opened up for a sold out festival Mexico I wanted to go to, I got issued a ticket. Didn’t need to obsessively check the site. It just worked.

Overall I hope more shows and festivals end up using this app instead of awful ticket master in the future.

BEST TICKET APP EVER

2026-01-11

Everything is so smooth in Tixr . Great eye for design!! Works like a charm and they have some big names onboard to buy from! Checkout experience was great. Able to discover new events with crazy ease. AXS, Ticketmaster etc could NEVER be this seamless 🚀🚀🚀. Looking forward to future updates.

User friendly and effortless!

2024-10-02

I recently used this app to purchase my Vidcon tickets and Tixr made the entire process from browsing to purchasing seamless. this app’s design and smooth functionality ensured I could secure my tickets quickly and without any hassle.

So smooth!!

2024-10-01

Tixr is gorgeous and easy to use! Better than any ticketing app I’ve used for past shows!

Fantastic update all around

2026-04-14

The update made it much easier to find events and view my purchased tickets. Easy to navigate and a clean design makes Tixr such a joy to use!

Smooth and clean

2026-05-16

Very nice layout and ticket purchasing experience!

This app is AWESOME!

2026-06-16

Great job this app on this incredible user interface. This is one of the best ticketing apps I’ve ever used. Well done.



Is Tixr Safe? 🤗🙏


Yes. Tixr - Event Tickets is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 133 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.2/5 . Justuseapp Safety Score for Tixr Is 35.9/100.


Is Tixr Legit? 💯


Yes. Tixr - Event Tickets is legit, but not 100% legit to us. This conclusion was arrived at by running over 133 Tixr - Event Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Tixr Is 53.1/100..


Is Tixr - Event Tickets not working? 🚨


Tixr - Event Tickets works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Tixr - Event Tickets? Post a Review




Features

Enjoy a new fast, easy, fun interface to browse and purchase your favorite tickets, merch, packages and more while utilizing a new easy-to-use digital wallet for instant redemption.

Our mission at Tixr is to turn an undying passion for live events into a revolutionary ticket buying experience for Fans.

We’ve improved search to more accurately deliver our exclusive live experiences filtered by event, city or venue.

You can now watch Tixr Play video content and live-streams right from your device or save them for later to watch at your leisure.

Coming soon- seamlessly and instantly send tickets to friends, family and more.

  Customer Service/Support
Developer:
Tixr, Inc.

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