SwipeSimple Reviews

Since the new update launch, it’s been a bit frustrating. I type in the amount I need to charge, hit charge, then card option and that’s when it goes straight to cart. Seems like it’s a hit or miss. Once in a great while, t will work and take me to the check out when I key in the cc number and we’re all good but for the most part, it just goes to cart and I can’t do anything with it.

SwipeSimple is not user friendly. Also tech support is 9 to 6 Monday through Friday. The Bluetooth card reader does not stay connected and we lose time and customers when we have to key in the info. SwipeSimple logs us out in the middle of a sale. They fix bugs when you complain but even more pop up. They say there is 24/7 support, but the number goes to a voicemail that offered a callback on Monday. If you are a mobile business with moderate to high volume weekend and/or evening sales I would look for a better option. They told me that they would work on some of our problems, but we opted out.

Regarding the system, I never had problems with it but what is so frustrating is that I explained that my business is small and I would not have a big use for this. I was told there were no other fees other than transaction ones. Well, after 4 months of use and a tons of transactions fees now I have also monthly fees. I canceled the service and was charged another month so I denied to pay that. I call them to dismiss that charge and I just got a collector letter in the mail.
So frustrating.

Do not get SwipeSimple they don't tell you how much they are charging you. They don't even send you an email. How much they charge you for the service very hard to get in touch with them and they charge you much more than they tell you when you call them to register with them people you talk to at the beginning they don't work for that company telemarketing company they just tell you lies for you to sign up with them

SwipeSimple feature has been very easy to use and recommend it for someone needing a basic virtual terminal with invoicing options. I would like to see the following options added to SwipeSimple for improvement that would make it worth 5 stars.

1. Editing / Adjusting previously submitted invoices. Once you press send on SwipeSimple if a customer needs to make a change to the invoice currently the invoice needs to be voided and an entire new invoice needs to be created. Which brings the next,
2. The option to duplicate an invoice. If a customer routinely orders the same items, it would be nice to be able to reproduce a previous invoice under a different invoice number.
3. There needs to be an ability to print the invoice that was created to submit with an order as a packing slip.

I been using these app for a few months so far it has work wonderful but except from yesterday to today when I try to charge the costumer it appears that the card decline but if I’d try on another device it works perfectly. But I need it in both devices due to having to workers. Please a need help cause I need both of my workers to use it please I need it by today!!!

Generally, and app functions well and is nice and quick. That said, there’s always some sort of bug. If it’s not the Bluetooth card reader not functioning for Apple/Android pay, the system might freeze completely upon checkout, or now the most recent after v6.6 release- we cannot do a keyword lookup during a new purchase (even with the catalogue showing the products I’m searching for)… but the system did stop freezing after v6.6 so baby steps.

I’ll go ahead and give back the two stars I knocked off if the developers fix two things:

1) When printing receipts the gray text on the receipt comes out so light it is illegible and you cannot see any of the text on the printed receipt. Developers need to keep the font color to black for receipts.

2) I can’t paste text into the credit card fields like address (which I have clients text to me)

So SwipeSimple is awesome except for one thing…. Can you please add the function to create a Payment link in SwipeSimple ? Doing it on a website on the go (on a phone at least) is super tiny. Doing them on a computer I have to copy the link and send to my phone where all my messenger apps are to get it to the customer. Having the function with ALL the same options would make SwipeSimple a 5 star for me!

Hi, I work for a farmer's market and we use this system. At the end of the day we report our finances to the market organization. The only thing is we have multiple devices using a single account. It would be great if there was a way to show the total for transactions per device only and not for the entire account.

SwipeSimple seems easy to use. It does need few more functions like being able to add customers on SwipeSimple and paying and clearing invoices on the go. I will love to just click on an invoice on SwipeSimple and add payment. I am still new to this system so I will give it a chance.

I like it so far but my Clover App allowed to post a message for each receipt. Also very disappointed to see a $25 monthly service charge. That was not discussed when I switched services!

Solid and easy to use product that saves us time and money! We have been using it for several years now and love SwipeSimple .

There are so many things that are great about SwipeSimple! I wish there were a few simple updates that would allow more flexibility, but overall it is simple to learn and use and covers the bases of my small business.

I have used this system 2016. I appreciate that it is easy and user friendly … some reason my address for sometime has been wrong and can’t fix it.

Great for a small business! It’s made my life easier going from job to job all day everyday. You can do a key entry if you’re swipe adapter in not with you. Also sends email & text to ur customers once the transfer goes threw with all your company info. Great App!

I have been using this app processing app for about two years now for my towing business.. We absolutely love the platform never any problems rather you doing it from your desktop or from your phone always connect Bluetooth to the card reader.

We love the feature where you can also manually enter the numbers in. It’s a great processing payment app!!

I have used this mobile app for over 2 years and have not been disappointed. Whenever I have had questions or an issue I’ve received prompt technical support and quick resolutions. I also like the fact that I can use on multiple devices without an issue.

I work for an Attorney and have processed many credit cards! This is the easiest system I have used in some 10+ years and I couldn’t be happier! It has made my job just that much easier and less time consuming! I “thank” the person who came up with this system of processing credit cards via the cell phone!! Thank You from the bottom of my heart!!

I love love love this app is so easy and convenient to use. Without it, I wouldn’t be able to accept debit and credit purchases and probably would be out of business. Thank you for this vehicle